Sales Manager (SMB)

As a Sales Manager (SMB) at Paddle, you’ll lead a growing team of Account Executives, responsible for driving new business acquisition targets and fostering a strong team culture. You’ll not only focus on hitting quarterly and annual quotas but will also invest in coaching and team development, ensuring each individual contributes effectively to Paddle's ambitious growth plans.

For the Sales Manager (SMB) position at Paddle, candidates should have experience in building and coaching sales teams, with a strong background in the full sales cycle within a SaaS or software company. Showing proven success in managing the sales process across SMB and mid-market will be critical. Ideal candidates will also possess exceptional people skills and a growth mindset.

To excel as a Sales Manager (SMB) at Paddle, strong leadership, communication, and motivational skills are essential. You’ll need to nurture a technical sales pipeline while balancing high-volume deals and value selling. Time management and the ability to conduct effective one-on-one coaching sessions will directly impact your team's success.

Paddle is committed to the personal development of its employees, including Sales Managers (SMB). You'll receive ongoing training, access to a learning fund, and opportunities to tackle new challenges. The company fosters an environment of continuous improvement, making sure you grow alongside the organization.

Paddle’s work culture emphasizes transparency, collaboration, and respect, making it a nurturing place for a Sales Manager (SMB) to thrive. The inclusive work environment is designed to celebrate diversity, where every employee can bring their authentic self to work and contribute to building the best team possible.

When building a sales team, I focus on recruitment strategies that attract diverse talent while providing comprehensive onboarding. To develop the team, I establish clear performance metrics and conduct regular one-on-one coaching sessions to track progress and foster career development.

In my previous role, I managed the full sales cycle from prospecting to closing deals. I developed strong relationships with clients while balancing multiple deals simultaneously, ensuring that my sales strategy was adaptable to the varying needs of SMB and mid-market clients.

To motivate my sales team, I prioritize creating a culture of achievement through recognition, open communication, and fostering a collaborative environment. I also encourage team members to share their career aspirations and help tailor growth opportunities to meet their individual goals.

I ensure a consistent sales pipeline by implementing clear sales processes and utilizing data-driven insights to analyze the health of leads. Regular pipeline reviews and team collaboration help keep track of opportunities and prevent any gaps in the process.

One challenge I encountered was team turnover. I addressed this by creating an inclusive onboarding program and fostering a supportive environment where team members felt valued. This not only improved retention but also helped enhance overall team performance.

I implemented a value-based selling strategy that involved understanding clients' unique challenges. By offering tailored solutions, we not only increased conversion rates but also encouraged long-term loyalty among our customers.

When conflicts arise, I prioritize open communication by facilitating discussions where team members can express their views. Finding common ground and creating a plan for resolution usually leads to improved relationships and team cohesion.

I have utilized CRM platforms to track sales performances, insights, and customer interactions. Additionally, I have leveraged marketing automation tools to streamline our outreach and improve lead generation strategies.

I adapt my sales strategies by conducting market research to understand the unique needs of different segments within the SMB space. This involves customizing our value propositions and adjusting marketing tactics to ensure we resonate with our target audience.

I'm eager to join Paddle because of its commitment to innovation in payment solutions and its inclusive company culture. I believe my sales leadership skills can greatly contribute to the energetic environment while helping Paddle achieve its growth goals in the SMB sector.