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Solutions Consultant 2 (Pre Sales Engineer) - SLED

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

Job Description

Your Career

The Solutions Consultant is the evolution of the traditional Sales Engineering role, aligning how we best serve our customers in understanding their environment, providing solution guidance and ensuring value realization in their investment with Palo Alto Networks.  As a Solutions Consultant you provide technical leadership and expertise and guidance in your customer’s security transformation journey.  You will play a key role in defining technical solutions that secure a customer’s key business imperatives and ensuring value realization of their investment with Palo Alto Networks.  You evangelize our industry leadership in on-prem, cloud, and security operations services that establish PANW as your customer’s cybersecurity partner of choice.

Your Impact

Curiosity is core to the Solutions Consultant role, and you see complex problems as opportunities to learn and deliver innovative solutions! You define your impact by:

  • Meeting and exceeding sales quotas by building and implementing strategic, technical account plans that target cross-platform solutions.

  • Understands Key customer business requirements and has the ability to position, demonstrate and create high level designs across the entire PANW portfolio solutions creating business value for customers.

  • Ability to drive customer adoption of Palo Alto Networks Platform. Building customer relationships by helping customers achieve increased productivity, operational efficiency, security efficacy, and greater flexibility to innovate.

  • Conducting discovery to understand and articulate the key technical, operational, and commercial imperatives of your prospects and customers

  • Working closely with Professional Services, Customer Success and Specialist teams to ensure overall customer implementation and adoption of solutions.

  • Demonstrating strong communication skills, influencing through effective presentations and customer-specific demos, and conducts technical engagements and workshops that are clear and impactful, simplifying complex ideas for various audiences

  • Leading successful technical validation efforts based on best practices to ensure technical win in assigned opportunities.

  • Demonstrates Cross functional leadership driving collaboration and orchestrating supporting resources (Specialists, Channel Resources, Customer Support) to ensure a one-team approach that demonstrates a cohesive strategy. 

  • Promoting end-to-end solutions that include PANW and/or partner professional services to ensure customers realize business value sooner

  • Understanding the competitive landscape and effectively differentiating PANW's leadership in the cybersecurity space  

  • Continuously investing in yourself to develop technical and professional skills that drive your ever-increasing contributions to success of our customers while actively participating within the Solutions Consultant community and at industry events

  • Identifying technical stakeholders and cultivating relationships with key personas to build and drive a security architecture transformation roadmap

Qualifications

Your Experience

  • 6+ years experience in pre-sales/sales engineering

  • Understanding of data networking and/or modern application design and cloud architectures

  • Experience in delivering cybersecurity solutions that solve technical challenges and influence new business initiatives is preferred

  • Influencing and gaining buy-in from key stakeholders, either in a customer-facing or internal role; prior experience in a pre-sales role is ideal

  • Creating and delivering technical presentations, workshops, or technical validation engagements 

  • Experience in selling, designing, implementing, or managing one or more of the following solutions: Network Security, SASE, SaaS, CNAPP and/or SOC Transformation Technologies

  • Partnering with Customer Support functions to ensure successful implementation and adoption of sold solutions

  • Experience in complex sales involving long sales processes with multiple buying centers and multi-product solutions are preferred

  • This is a field sales position where travel requirements may be required to support in person customer meetings, please discuss with the recruiter on the specifics for this position.

  • Proficient in English

Additional Information

The Team

Our Solutions Consultant team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire,and empower our potential clients in their journey to transform their security architectures. 

You are empowered with unmatched systems and tools and a team built on joint success. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. Our Solutions Consulting community is driven by the mission to be our customers’ cybersecurity partner of choice, protecting their digital way of life. 

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary + commission target (for sales/commissioned roles) is expected to be between $190,000 - $250,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Average salary estimate

$220000 / YEARLY (est.)
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$190000K
$250000K

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What You Should Know About Solutions Consultant 2 (Pre Sales Engineer) - SLED, Palo Alto Networks

As a Solutions Consultant 2 (Pre Sales Engineer) at Palo Alto Networks in Raleigh, North Carolina, you'll be at the forefront of our mission to protect our digital way of life. Your main role is to blend technical expertise with sales acumen, helping customers understand their security needs and guiding them in deploying our innovative solutions. Imagine being a trusted advisor who plays a pivotal role in shaping security transformations for clients! You'll meet and exceed sales quotas by crafting strategic account plans that highlight our cutting-edge cybersecurity offerings. Your day-to-day might include conducting insightful discovery sessions to identify and articulate customer requirements while working with various teams to ensure successful solution implementation. With your strong communication skills, you’ll influence decision-makers through compelling presentations, and you will champion our leadership in security technologies such as SASE and CNAPP. Here at Palo Alto Networks, you're not just filling a role; you're part of a community that thrives on learning and collaboration. You'll have access to unparalleled resources and support to further develop your skills and drive customer success. If you're ready to make a significant impact in the cybersecurity landscape, this role is your opportunity to shine and grow with one of the most innovative teams in the industry.

Frequently Asked Questions (FAQs) for Solutions Consultant 2 (Pre Sales Engineer) - SLED Role at Palo Alto Networks
What are the responsibilities of a Solutions Consultant 2 (Pre Sales Engineer) at Palo Alto Networks?

As a Solutions Consultant 2 (Pre Sales Engineer) at Palo Alto Networks, your primary responsibilities include understanding customer business requirements, designing technical solutions, and ensuring the effective adoption of our cybersecurity products. You’ll build strong relationships with clients, championing their security transitions while meeting sales quotas through strategic account planning, conducting presentations, and leading technical validation efforts to assure client satisfaction.

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What qualifications are needed for the Solutions Consultant 2 position at Palo Alto Networks?

To qualify for the Solutions Consultant 2 at Palo Alto Networks, candidates should possess a minimum of six years of experience in pre-sales or sales engineering, coupled with understanding modern application designs and cloud architectures. It’s essential to have a proven background in cybersecurity solutions, strong communication capabilities, and the ability to influence stakeholders within complex sales environments.

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How does the Solutions Consultant 2 role contribute to customer success at Palo Alto Networks?

The Solutions Consultant 2 role is vital for customer success at Palo Alto Networks. By providing technical expertise and guidance, you help customers navigate their security challenges, enabling them to achieve operational efficiency and maximum ROI on their cybersecurity investments. Your proactive engagement drives deeper adoption of our solutions, thus directly contributing to their success in safeguarding their digital environments.

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What skills are important for a Solutions Consultant 2 at Palo Alto Networks?

Key skills for a Solutions Consultant 2 at Palo Alto Networks include effective communication, technical presentation abilities, and deep knowledge of cybersecurity and networking. The role requires strong problem-solving skills to define innovative solutions and finesse in building partnerships with clients to enhance their security architecture and business outcomes.

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What can I expect from the company culture as a Solutions Consultant 2 at Palo Alto Networks?

Palo Alto Networks promotes a collaborative and innovative culture, emphasizing employee growth and development in the Solutions Consultant 2 role. You will be surrounded by trailblazers committed to supporting each other’s success, engaging in continuous learning, and being empowered to challenge the status quo in cybersecurity. A sense of community and shared mission drives everything we do.

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Common Interview Questions for Solutions Consultant 2 (Pre Sales Engineer) - SLED
How do you handle complex customer requirements as a Solutions Consultant 2?

When faced with complex customer requirements, I prioritize conducting thorough discovery sessions to identify specific needs and challenges. I ensure clear communication with stakeholders and leverage my technical expertise to craft tailored solutions that align with their business objectives, fostering a collaborative environment that drives mutual success.

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Can you explain a time when you exceeded a sales target in your previous role?

In my previous role, I exceeded my sales target by focusing on strategic account planning, where I identified high-impact opportunities and tailored presentations that demonstrated clear business value. By building strong relationships and ensuring customer satisfaction, I not only met but surpassed my sales goals through repeat business and referrals.

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What approaches do you use to present technical information to non-technical stakeholders?

To present technical information to non-technical stakeholders, I focus on simplifying complex concepts by using relatable examples and visual aids. I engage the audience by addressing their specific concerns and aligning the information with their business objectives, ensuring they see the value of the technical solutions proposed.

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What experience do you have in collaborating with professional services teams?

I have extensive experience collaborating with professional services teams, especially in facilitating seamless implementation of solutions. I actively participate in cross-functional meetings to align on project scopes and timelines, ensuring that we provide comprehensive support throughout the customer journey from pre-sales to post-implementation.

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How do you keep up with the latest trends in cybersecurity?

To stay updated with the latest trends in cybersecurity, I regularly attend industry conferences, participate in webinars, and engage with thought leaders in the field. Additionally, I make it a point to stay active in professional networks and subscribe to key publications that cover emerging threats, technologies, and best practices in cybersecurity.

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Describe how you would handle a situation where a solution didn't meet a customer's expectations.

In a situation where a solution didn't meet customer expectations, I would first engage in an open dialogue with the client to understand their concerns. By actively listening and gathering feedback, I can identify the gaps and work collaboratively with internal teams to implement adjustments, ensuring that the customer ultimately derives value from our solution.

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What do you consider the most critical aspect of a successful pre-sales engagement?

The most critical aspect of a successful pre-sales engagement is building trust with the customer. By understanding their unique needs, demonstrating genuine interest, and providing tailored solutions, we can foster a relationship that empowers the customer to make informed decisions, ultimately leading to successful long-term partnerships.

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Share an experience where you had to influence a key stakeholder.

In a previous role, I had to influence a key stakeholder to adopt a new cybersecurity solution. By conducting a well-researched presentation outlining the benefits and addressing potential concerns, I effectively demonstrated how the solution would lower risk and drive efficiency, which ultimately led to gaining their buy-in and a successful implementation.

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How do you prioritize multiple projects and customer engagements?

I prioritize multiple projects and customer engagements by utilizing project management tools and setting clear deadlines. I assess the urgency and importance of each task, communicate effectively with all parties involved, and ensure flexibility in adjusting my approach as priorities evolve, maintaining focus on customer satisfaction and project success.

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Why do you want to be a Solutions Consultant 2 at Palo Alto Networks?

I want to be a Solutions Consultant 2 at Palo Alto Networks because I am passionate about cybersecurity and the mission of protecting digital environments. I admire the company's innovative approach and commitment to customer success, and I see this role as an opportunity to leverage my skills to make a meaningful impact while growing professionally within a collaborative and supportive team.

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Being the cybersecurity partner of choice, protecting our digital way of life.

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DATE POSTED
April 9, 2025

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