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Strategic Solutions Consultant - Service Provider

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.  

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! 

Job Description

Your Career

The Solutions Consultant is the evolution of the traditional Sales Engineering role, aligning how we best serve our customers in understanding their environment, providing solution guidance and ensuring value realization in their investment with Palo Alto Networks.  As a Solutions Consultant you provide technical leadership and expertise and guidance in your customer’s security transformation journey.  You will play a key role in defining technical solutions that secure a customer’s key business imperatives and ensuring value realization of their investment with Palo Alto Networks.  You evangelize our industry leadership in on-prem, cloud, and security operations services that establish PANW as your customer’s cybersecurity partner of choice.

Your Impact

Curiosity is core to the Solutions Consultant role, and you see complex problems as opportunities to learn and deliver innovative solutions! You define your impact by:

  • Meeting and exceeding sales quotas by building and implementing strategic, technical account plans that target cross-platform solutions
  • Your ability to position, demonstrate and create high level designs across the entire PANW portfolio based on customer business needs
  • Conducting discovery to understand and articulate the key technical, operational, and commercial imperatives of your prospects and customers
  • Working closely with Professional Services, Customer Success and Specialist teams to ensure overall customer implementation and adoption of solutions
  • Demonstrating strong communication skills and the ability to influence through effective presentations and customer-specific demos, technical engagements, and workshops
  • Leading successful technical validation efforts based on best practices to ensure technical win in assigned opportunities
  • Orchestrating supporting resources (Specialists, Channel Resources, Customer Support) to ensure a one-team approach that demonstrates a cohesive strategy
  • Promoting end-to-end solutions that include PANW and/or partner professional services to ensure customers realize business value sooner
  • Understanding the competitive landscape and effectively differentiating our leadership 
  • Continuously investing in yourself to develop technical and professional skills that drive your ever-increasing contributions to success of our customers while actively participating within the Solutions Consultant community and at industry events
  • (OT) - Identifying technical stakeholders and cultivating relationships with key personas to build and drive a security architecture transformation roadmap

Qualifications

Your Experience

  • Understanding of data networking and/or modern application design and cloud architectures
  • Delivering cybersecurity solutions that solve technical challenges and influence new business initiatives
  • Influencing and gaining buy-in from key stakeholders, either in a customer-facing or internal role - prior experience in a pre-sales role is ideal
  • Creating and delivering technical presentations, workshops, or technical validation engagements 
  • Experience in selling, designing, implementing, or managing one or more of the following solutions - Network Security, SASE, SaaS, CNAPP and/or SOC Transformation Technologies
  • Partnering with Customer Support functions to ensure successful implementation and adoption of sold solutions
  • Complex sales involving long sales processes with multiple buying centers and multi-product solutions are preferred
  • Proficient in English

Additional Information

The Team

Our Solutions Consultant team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire,and empower our potential clients in their journey to transform their security architectures.

You are empowered with unmatched systems and tools and a team built on joint success. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. Our Solutions Consulting community is driven by the mission to be our customers’ cybersecurity partner of choice, protecting their digital way of life. 

Compensation Disclosure 

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $198000/YR - $273000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship?: Yes

Average salary estimate

$235500 / YEARLY (est.)
min
max
$198000K
$273000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Strategic Solutions Consultant - Service Provider, Palo Alto Networks

At Palo Alto Networks, we are searching for a passionate and knowledgeable Strategic Solutions Consultant - Service Provider to join our dynamic team in Atlanta, GA. This role is not just about selling; it's about partnering with our clients on their cybersecurity transformation journey. As a Solutions Consultant, you'll leverage your technical expertise to help customers navigate their security landscapes, ensuring they maximize the value from their investments with us. Your role will be pivotal in developing strategic account plans that address complex business needs with tailored, cross-platform solutions. You'll conduct deep discovery sessions to uncover customer requirements while collaborating closely with our Professional Services and Customer Success teams to guarantee seamless adoption of our solutions. With your ability to create insightful technical presentations and engaging workshops, you will not only demonstrate the power of Palo Alto Networks’ offerings but also establish lasting relationships with stakeholders. Your curiosity will drive you to explore innovative solutions to any challenges that arise. Here, your unique contributions will not just make a difference—they will help shape the future of cybersecurity. Join us at Palo Alto Networks, where your expertise and commitment can help protect the digital way of life for clients around the world.

Frequently Asked Questions (FAQs) for Strategic Solutions Consultant - Service Provider Role at Palo Alto Networks
What responsibilities does a Strategic Solutions Consultant - Service Provider at Palo Alto Networks have?

As a Strategic Solutions Consultant - Service Provider at Palo Alto Networks, your primary responsibilities include providing technical leadership, defining tailored solutions for customers, and ensuring they realize the value of their investment in our services. You will meet sales quotas, develop strategic account plans, and conduct discovery sessions to align with customer needs. Your role also involves collaboration with professional services teams and creating impactful presentations to educate clients about our cybersecurity solutions.

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What qualifications are required for the Strategic Solutions Consultant - Service Provider position at Palo Alto Networks?

Candidates for the Strategic Solutions Consultant - Service Provider position at Palo Alto Networks should have a strong understanding of data networking, modern application design, and cloud architectures. Experience in delivering cybersecurity solutions and influencing stakeholder buy-in is crucial. Ideal candidates will also have a background in pre-sales roles, experience in creating technical presentations, and proficiency in selling, designing, or managing security-related solutions like SASE or SOC Transformation Technologies.

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How does the Strategic Solutions Consultant - Service Provider role impact customers at Palo Alto Networks?

The Strategic Solutions Consultant - Service Provider at Palo Alto Networks directly influences how customers perceive and experience cybersecurity. By defining technical solutions that align with business imperatives, you help customers implement effective security strategies that protect their digital infrastructure. Your guidance ensures clients can adopt and leverage our solutions for maximum business value, positioning Palo Alto Networks as their trusted cybersecurity partner.

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What skills are essential for success as a Strategic Solutions Consultant - Service Provider?

To succeed as a Strategic Solutions Consultant - Service Provider at Palo Alto Networks, strong communication skills are essential for effective presentations and stakeholder engagement. Additionally, problem-solving abilities, technical expertise in cybersecurity, and an innovative mindset are crucial. Experience in understanding customer needs and demonstrating value through tailored presentations will also be key to achieving sales targets and ensuring client satisfaction.

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What kind of team environment can a Strategic Solutions Consultant - Service Provider expect at Palo Alto Networks?

At Palo Alto Networks, the team environment for a Strategic Solutions Consultant - Service Provider is collaborative and inclusive. You’ll work closely with other experts across various departments, including Professional Services and Customer Success, to drive client success. The Solutions Consultant community is built on shared goals and mutual support, where innovative ideas are encouraged, and personal and professional development is a priority.

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Common Interview Questions for Strategic Solutions Consultant - Service Provider
Can you describe your experience with cybersecurity solutions?

When answering this question, discuss specific cybersecurity solutions you have worked with, particularly those relevant to the offerings of Palo Alto Networks. Highlight your role in implementing these solutions, the outcomes achieved, and how you addressed customer challenges.

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How do you approach understanding a customer's specific needs?

Explain your methods for conducting discovery sessions, such as asking open-ended questions and actively listening to the customer’s responses. Share examples of how you've tailored solutions based on your findings to meet client objectives.

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What strategies have you used to drive sales and meet quotas?

Outline effective sales strategies you’ve employed, including creating account plans, building client relationships, and presenting compelling value propositions. Provide metrics or results that reflect your success in meeting or exceeding quotas.

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How do you stay updated on cybersecurity trends and technologies?

Express your commitment to ongoing learning through attending industry conferences, participating in professional groups, or completing relevant certifications. Mention any specific resources, websites, or thought leaders you follow for the latest insights.

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Describe a time when you had to influence a key stakeholder.

Share a specific instance where you successfully influenced a stakeholder's decision, detailing the steps you took to understand their concerns, present your case, and build the relationship. Highlight the outcome and its impact on the project or sales.

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What is your experience with presenting technical information to non-technical audiences?

Discuss your strategies for breaking down complex technical concepts into easily digestible information. Provide examples of successful presentations or workshops you’ve led, and highlight positive feedback or outcomes.

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How do you prioritize competing customer requests when managing multiple accounts?

Explain your approach to prioritizing tasks based on urgency, impact, and client needs. Discuss tools or systems you use to stay organized and ensure timely responses to customer requests.

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What important factors do you consider when designing security solutions?

Talk about factors such as compliance requirements, business goals, existing infrastructure, and threat landscapes. Emphasize your ability to analyze these elements to create effective and tailored security solutions.

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Can you provide an example of a successful project or solution you implemented?

Be prepared to describe a specific project that showcases your skills. Discuss your role, the challenges faced, the solution implemented, and the quantifiable results, emphasizing the client's successful outcomes.

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Why do you want to work at Palo Alto Networks as a Strategic Solutions Consultant?

Articulate your admiration for Palo Alto Networks' mission and innovative culture. Mention specific aspects of the role that excite you, such as the opportunity to work with cutting-edge technologies and collaborate with talented professionals in cybersecurity.

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Being the cybersecurity partner of choice, protecting our digital way of life.

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DATE POSTED
April 10, 2025

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