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Manager- Telco Sales


Job Title: Sales Manager - Telcom (Africa & LATAM Territories)

Company: One97 Communications - Paytm

Location: Africa, Southeast Asia & LATAM Regions

Exp required: 5 to 15 years


About One97 Communications Ltd.


One97 Communications Ltd., headquartered in Noida, Uttar Pradesh, is a leading Indian multinational technology company renowned for its flagship product, Paytm. Beyond its consumer-facing services, One97 is a trailblazer in providing tailored digital platforms for telecom operators and enterprises across Southeast Asia, Africa, and Latin America. The company's B2B solutions encompass a wide array of offerings, including:

Digital Platforms: Facilitating creation and managing digital services to drive revenue growth.

Network Products: Enabling seamless delivery of digital services to end-users.

Direct carrier billing and Master Aggregator platforms

One97's global presence spans across the Middle East, Southeast Asia, Africa and Latin America. The company continues to innovate and expand its footprint.


About the team: 

This team involves in making a difference. A lot of contingency and new challenges are encouraged within the team to do stuff that is meaningful for those we serve. We are successful, and our successes are rooted in our people's collective energy and unwavering focus on the employees, and that's how it will always be change management in Social Media.     

Why join us? 

If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants, and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!


About the Role:

We are seeking highly motivated and experienced Account Managers to join our dynamic team and drive sales and revenue growth within key Telco accounts across Africa. These roles will be pivotal in building and maintaining strong client relationships, expanding our product portfolio, and achieving ambitious sales targets. You will be responsible for managing accounts in African territories.


This role demands a strategic thinker with a proven track record in the telecommunications sector, specifically within Value Added Services (VAS) and Core Telco products.


Job Analysis & Responsibilities:


Account Management & Relationship Building:

Serve as the primary point of contact for assigned MNC Telco accounts.

Develop and maintain strong, long-lasting client relationships.

Understand client needs and provide tailored solutions.


Sales & Revenue Growth:


Achieve and exceed annual, quarterly, and monthly sales targets.

Identify and pursue new business opportunities within existing accounts.

Drive revenue growth through strategic account management and sales initiatives.


Product Portfolio Expansion:


Cross-sell and up-sell One97's comprehensive product portfolio, including VAS and Core Telco solutions.

Develop and present compelling proposals and presentations to clients.


Business Development & Strategy:


Develop and implement strategic account plans to achieve organizational goals.

Identify and analyze market trends and competitor activities.

Create and deliver presentations for new business development initiatives.


Campaign Execution & Measurement:


Establish and implement effective campaign execution processes.

Monitor and measure campaign performance against key performance indicators (KPIs).

Provide regular reports and analysis to management.


Financial Management:


Monitor and manage account collections, ensuring timely recovery of outstanding payments.

Maintain accurate records of sales and financial activities.

Travel:


Extensive travel across assigned African territories to meet clients and drive revenue.


Qualifications & Skills:


Essential:


Proven experience in corporate sales, specifically within the telecommunications industry (VAS & Core Telco products).

Strong account management and key account management skills.

Excellent sales and marketing skills.

Proven ability to achieve and exceed sales targets.

Strong business development acumen.

Excellent presentation and communication skills.

Ability to travel extensively.

Strong financial management skills.


Preferred:

Bachelor's degree in business administration, marketing, or a related field.

Good Communication skills in English, French (Preferable)

5+ years of experience with IVR Marketing, Business Development.

Familiarity with the african telco market.



Category: Corporate Sales

Role: Telco Sales Manager

Key Skills: Account Management, Sales & Marketing, Business Development, VAS IVR Marketing, Value Added Services, Key Accounts Management



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What You Should Know About Manager- Telco Sales, Paytm

Are you ready to take on a challenging and rewarding role as a Sales Manager in the Telco sector with One97 Communications? We are looking for an energetic and committed individual to join our growing team focused on Africa and LATAM territories. At One97 Communications, we are not just about technology; we are all about relationships and delivering results. Your primary responsibility will be to manage key accounts within international telecommunications companies, building long-lasting relationships and understanding their unique needs to provide tailored solutions. With your past experience in sales and account management, you will drive revenue growth and work towards achieving ambitious sales targets. You’ll be adept at upselling and cross-selling our comprehensive portfolio, which includes Value Added Services and Core Telco products. If you're a strategic thinker with a knack for market analysis, you'll thrive here as you help us expand our footprint in this vibrant market. You'll also get the chance to travel extensively across Africa, meeting clients and executing campaigns that drive performance. One97 offers a unique environment where your efforts contribute to the larger story of democratizing credit and improving the lives of consumers and merchants. Join us in making a significant impact on the telecommunications landscape, and let's redefine the future together at One97 Communications!

Frequently Asked Questions (FAQs) for Manager- Telco Sales Role at Paytm
What qualifications are needed for the Sales Manager position at One97 Communications?

To qualify for the Sales Manager position at One97 Communications, candidates should have at least 5 years of proven experience in corporate sales within the telecommunications industry. Strong account management skills, excellent presentation capabilities, and a solid understanding of Value Added Services and Core Telco products are essential. A Bachelor's degree in business administration or marketing is preferred, along with proficiency in English and French.

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What are the primary responsibilities of a Sales Manager - Telco Sales at One97 Communications?

As a Sales Manager - Telco Sales at One97 Communications, your primary responsibilities include managing key MNC Telco accounts across Africa, achieving and exceeding sales targets, and expanding the product portfolio through cross-selling and up-selling. You’ll also be involved in business development, strategizing account plans, and maintaining effective communication with clients to understand their needs and measure campaign performance.

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How can one excel in the Sales Manager role at One97 Communications?

To excel as a Sales Manager at One97 Communications, you'll need outstanding sales negotiation and relationship-building skills. It's also vital to develop insights into market trends and customer needs within the telecommunications sector, as well as to stay agile in strategy formulation to adapt to changing circumstances.

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What does the travel requirement look like for the Sales Manager at One97 Communications?

The Sales Manager at One97 Communications will be expected to travel extensively across assigned African territories. This travel is crucial for meeting clients, fostering relationships, and driving revenue, so a willingness to frequently engage face-to-face is a significant part of the role.

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Why would someone want to work as a Sales Manager at One97 Communications?

Working as a Sales Manager at One97 Communications means being part of an innovative company committed to making impactful changes in both the telecom space and people's financial empowerment. With a vast ecosystem and 500 million registered users, you have the chance to contribute to India’s largest digital lending story while growing your career in a supportive and dynamic environment.

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Common Interview Questions for Manager- Telco Sales
Can you describe your experience in the telecommunications industry?

In answering this question, provide specific examples of your past roles that directly relate to the telecommunications industry. Highlight any experiences that involved Value Added Services, working with Telco products, or handling key accounts.

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How have you achieved sales targets in your previous positions?

Discuss the strategies you employed to achieve sales goals, such as identifying new business opportunities, forging valuable client relationships, or analyzing market trends to tailor solutions effectively.

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What strategies would you use to build strong client relationships?

Emphasize your commitment to understanding client needs, regular communication, and providing exceptional service. Share examples of how you resolved client issues in the past.

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How do you prioritize your tasks when managing multiple accounts?

Showcase your organizational skills by explaining how you utilize task management tools or strategies to ensure you meet deadlines while maintaining relationships and monitoring account progress.

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Could you elaborate on your business development experience in the telecom sector?

Relate your experience to lead generation, market analysis, or campaigns you've led. Discuss your ability to identify prospects and convert leads into successful sales.

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What do you believe are the biggest challenges currently facing the telecom market?

Offer thoughtful insights into current industry trends, like the impact of digital transformation, competitive pressures, or emerging technologies, demonstrating your awareness of the industry landscape.

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How do you measure the success of your sales campaigns?

Describe your approach to tracking KPIs and analyzing the data to assess campaign performance, including any tools you use for reporting and optimization.

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What role does teamwork play in your sales strategy?

Talk about your experience collaborating with marketing and product teams to align your sales initiatives with the company's broader goals. Mention how effective teamwork can lead to greater success.

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Can you give an example where you successfully turned around a challenging account?

Share a specific story that emphasizes your problem-solving skills and focus on client satisfaction leading to successful outcomes and renewals.

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What motivates you to work in sales, particularly in the telecommunications industry?

Express your passion for building connections, driving innovation, and meeting challenges in a fast-evolving sector. Mention how the potential to create impactful solutions excites you.

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Paytm is India’s largest mobile payment & commerce platform. With current user base of more than 100 million, Paytm is on mission to bring half a billion Indians to main stream of economy using mobile payment, commerce and soon to be launched pay...

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