Practice Coordinator
Join Performance Optimal Health as a Practice Coordinator. At Performance, we take a holistic approach to health and recovery, striving to empower clients to live better lives. Through our services, based on the Four Pillars of Optimal Health—exercise, nutrition, recovery, and stress management—we tailor care to the unique needs of each client. Our highly trained professionals and commitment to quality care make the client journey our priority.
With over 20 years of experience across Connecticut, New York, and Naples, Florida, we are excited to expand and grow our Practice Coordinator Team. As a Practice Coordinator, you will play a vital role in the client experience, blending administrative expertise and exceptional hospitality to create a seamless and welcoming environment for clients and colleagues alike. You will report to the Practice Manager and collaborate with teams across physical therapy, wellness, and billing.
Cornerstones
Performance Optimal Health is driven by five main cornerstones that guide all actions and decisions:
- We care from the core
- We sweat the small stuff
- We are teachers & scholars
- We take ownership
- We huddle
Key Responsibilities
- Act as a brand ambassador, well-versed in our history, services, brand standards, programs, and pricing.
- Manage first impressions, including greeting clients, providing site tours, answering phone calls, and responding to email requests.
- Ensure client preparedness for appointments by verifying insurance benefits, collecting co-payments, and updating records in electronic medical record (EMR) systems.
- Address client inquiries, feedback, and concerns promptly, escalating when necessary.
- Perform general administrative tasks such as data entry, scheduling, and document management (print/fax/scan).
- Promote additional services and products to enhance client engagement with the Performance Optimal Health model.
- Maintain a clean, organized, and welcoming workspace with attention to detail.
- Collaborate cross-functionally with all departments to ensure efficient operations and a high-quality client experience.
- Utilize and manage data in customer relationship management (CRM) and EMR systems (e.g., Optimis, Duxware) with accuracy.
- Communicate professionally with clients, clinical staff, and internal teams using Microsoft Teams and other channels.
Qualifications:
- Exceptional customer service skills and a passion for client care.
- Strong organizational, analytical, multitasking, and communication abilities.
- Experience with Apple and Windows products, Microsoft Teams, and relevant software.
- Familiarity with EMR and CRM systems.
- Ability to manage multiple situations with poise and confidence.
- Self-starter with a strong work ethic and openness to new ideas.
Bonus Skills:
- Associate degree in a related field.
- Experience with Mindbody Online, Optimis, or Duxware systems.
- Proficiency in calendar management and scheduling.
Benefits at a full-time status:
- Medical/Dental/Vision
- 401K+ Match
- Growth potential within the organization.
- Access to facilities at all locations.
- Internal and external discounts.
- Fun atmosphere.
- Continuing education stipend
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Join Performance Optimal Health as a Practice Coordinator and be a key player in shaping the client experience! At Performance, we believe in empowering our clients to live their best lives through a holistic approach built on the Four Pillars of Optimal Health—exercise, nutrition, recovery, and stress management. Your role will involve acting as a brand ambassador, greeting clients with warmth, and managing first impressions to ensure everyone feels welcome. With over 20 years of experience and services offered across Connecticut, New York, and Naples, Florida, we pride ourselves on our commitment to quality care and making the client journey our top priority. As a Practice Coordinator, you'll handle essential tasks such as verifying insurance benefits, collecting payments, and managing appointments to keep things running smoothly. You'll collaborate with various teams—medical, wellness, billing—to ensure a high-quality service. Your organizational skills and dedication to client care will be critical to maintaining an inviting and efficient workspace. We're not just looking for someone to fill the position; we want a self-starter who thrives in a dynamic environment. With opportunities for growth within our company and access to facilities across locations, this is not just another job—it's a chance to make a significant impact. Are you ready to join a fun atmosphere where your passion for helping others shines? Let’s elevate health and recovery together at Performance Optimal Health!
Become an essential part of Performance Optimal Health as a Practice Coordinator, combining administrative expertise with a passion for client service.
Join our caring team at Joliet Terrace as a Licensed Practical Nurse, where your compassion makes a real difference in residents’ lives.
OPENLANE seeks a customer-focused IT Service Desk Specialist to deliver exceptional support for internal users in a fast-paced tech environment.
As a Technical Client Success Manager at Rokt, you will leverage your marketing expertise to drive client engagement and revenue growth within the ecommerce sector.
Join GPM Investments as a Cashier/Sales Associate and thrive in a dynamic retail environment during the lively midday and evening hours.
As a Customer Service Representative at Domino's, you'll play a vital role in creating a welcoming atmosphere for customers with exceptional phone and in-store service.
Become a crucial part of Hy-Vee's team by engaging with customers and ensuring a delightful shopping experience at the delicatessen.
Direct customer experience initiatives at Schoox, leading customer support to drive retention and team development remotely.
Saint Mary's Health Network seeks a detail-oriented Patient Account Registrar to facilitate patient admissions in a professional healthcare setting.
Subscribe to Rise newsletter
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
Sign up for our weekly
newsletter of fresh jobs
