Global Supplier Account Manager - Service, Repair & Installations

As a Global Supplier Account Manager at Philips, you will oversee E2E supplier relationships, manage commercial, contracting, and performance aspects to ensure top-tier service delivery. You'll execute major transformations within a cross-functional team, implement cost-saving initiatives, negotiate long-term contracts, and identify new suppliers to enhance our service and repair offerings.

To qualify for the Global Supplier Account Manager position at Philips, you should possess at least a Bachelor's degree, ideally in business or a technical field, along with a Master's preferred. Candidates should have 8+ years of experience in strategic sourcing within regulated industries and demonstrate an ability to work in international teams.

Yes, the Global Supplier Account Manager role at Philips requires candidates to be willing to travel up to 25% of the time, which may include international travel. This travel is vital for managing supplier relationships and executing duties effectively.

Success as a Global Supplier Account Manager at Philips hinges on strong negotiation skills, the ability to drive results and change, and keen analytical abilities. Familiarity with Lean and Continuous Improvement techniques will further enhance your performance in this role.

The work environment for a Global Supplier Account Manager at Philips emphasizes collaboration. Team members are encouraged to work on-site at least three days a week to facilitate communication and enhance teamwork. This hybrid approach supports productive relationships both in the office and remotely.

To manage supplier relationships effectively, I would emphasize open communication, regular feedback, and setting clear performance metrics. By cultivating partnerships based on trust and collaborative improvement, I can ensure suppliers are aligned with Philips' goals.

In my previous roles, I've leveraged strategic sourcing by analyzing supplier capacity, conducting market research, and negotiating favorable contracts. My goal has always been to optimize costs while ensuring quality and reliability.

I prioritize tasks in a fast-paced environment by using a combination of urgency and impact assessments. I focus on high-stakes initiatives and regularly reassess priorities to adapt to evolving business needs.

I once led a cross-functional team through a software implementation project. By coordinating with various departments, we achieved a smooth rollout on time, thanks to clearly defined roles and consistent communication.

I ensure compliance with supplier contracts by conducting regular audits and performance reviews. Collaboration with legal and finance teams also keeps everyone informed about any critical issues or potential discrepancies.

When conflicts arise, I approach them by first listening to the supplier's perspective, then presenting data to facilitate a constructive discussion. Finding a middle ground is key to maintaining a positive relationship.

I evaluate supplier performance through metrics such as on-time delivery rates, quality inspections, and cost management. These KPIs help provide a clear picture of a supplier's reliability and effectiveness.

In my previous position, I initiated and executed a cost-saving project that reduced material costs by reviewing alternative suppliers and renegotiating contracts, resulting in significant annual savings.

My approach to continuous improvement involves regularly assessing processes and gathering input from teams. Implementing lean principles and fostering an environment of innovation drives ongoing success.

I am drawn to Philips' commitment to improving healthcare and its culture of collaboration. As a Global Supplier Account Manager, I hope to contribute my skills to a purpose-driven company that values every individual's impact.