Registered Nurse, Hospice Case Manager

As a Registered Nurse, Hospice Case Manager at Phoenix Home Care & Hospice, you will be responsible for providing compassionate nursing care and support to clients dealing with terminal illnesses. You will create and implement personalized care plans, conduct comprehensive assessments, and educate patients and their families about healthcare decisions. You'll also coordinate care with interdisciplinary team members to ensure all needs are met efficiently.

To qualify as a Registered Nurse, Hospice Case Manager at Phoenix Home Care & Hospice, you must possess a valid Missouri or Compact RN license. Additionally, experience in hospice or long-term nursing is preferred, ensuring you have the skills required to provide exceptional care. A valid driver's license and auto liability insurance are also necessary for this role.

Phoenix Home Care & Hospice offers a robust benefits package for its Registered Nurse, Hospice Case Manager role. This includes multiple major medical plans with options for dental and vision coverage, competitive pay, paid mileage, PTO, and a 401(K) plan. Orientation and tailored training are also provided to help new hires feel supported as they begin their journey with us.

At Phoenix Home Care & Hospice, the work environment is motivated by compassion and support. As a Registered Nurse, Hospice Case Manager, you will collaborate with an interdisciplinary team to provide care that focuses on improving the quality of life for your clients and their families. The culture emphasizes teamwork, compassion, and patient-centered care, making it a fulfilling place to work.

The typical work schedule for a Registered Nurse, Hospice Case Manager at Phoenix Home Care & Hospice is a full-time commitment from Monday to Friday, working from 8 AM to 5 PM. This structured schedule allows for a healthy work-life balance while providing the opportunity to make a difference in the lives of clients during challenging times.

When answering this question, highlight specific experiences that relate directly to hospice care. Discuss the skills you've developed, the types of patients you've worked with, and any challenges you've overcome. Mention how these experiences prepare you to provide compassionate care as a Registered Nurse, Hospice Case Manager at Phoenix Home Care & Hospice.

In responding to this question, outline your strategy for collaborating with the interdisciplinary team and engaging with the patient and family to create a tailored plan of care. Emphasize the importance of communication, understanding patient needs, and ensuring that care goals align with their wishes.

Focus on your ability to communicate empathetically and clearly. Describe specific education techniques you've used in the past, such as providing written materials, holding family meetings, or using teach-back methods to ensure understanding. Highlight your commitment to making this process as supportive as possible.

Discuss the importance of remaining calm and assessing the situation quickly. Explain how you would consult with the attending physician and Hospice Medical Director promptly to determine necessary order changes and adjust the plan of care, always prioritizing the patient's comfort and well-being.

Emphasize the collaborative nature of hospice care and how teamwork enhances patient outcomes. Share examples of how working effectively with social workers, physicians, and other healthcare professionals has benefitted the care you provided.

Prepare to discuss a specific case in detail, focusing on the challenges faced and the innovative solutions you implemented. Highlight your problem-solving skills and the support you provided to the patient and family throughout the experience.

Talk about the importance of self-care and establishing boundaries, ensuring you stay emotionally and physically fit to provide quality care. Discuss how you prioritize patient needs and use time management skills to balance your caseload effectively.

Share your insight about compassion, patience, and strong communication as crucial qualities for a Hospice Case Manager. Discuss how these traits help build trust with patients and their families and contribute to a positive care experience.

Explain your commitment to continuous learning through professional development, attending workshops, and reading current literature in the field of hospice and palliative care. This shows your proactive approach to enhancing your knowledge and skills.

Talk about the importance of ongoing assessments and patient feedback in evaluating care plans. You might mention how you review care plan goals, assess patient responses, and communicate with the interdisciplinary team to make necessary adjustments for optimal outcomes.