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Financial Crime Specialist / 12 months

We're on the hunt for a sharp Financial Crime Framework Specialist experienced in the fast-paced world of payments (like us!). You'll be a key player in our first-line Financial Crime team, helping us take our frameworks to the next level. Think of yourself as a crucial link, empowering customers, our frontline and operational teams and collaborating closely with product and compliance teams to ensure we're always ahead of the curve.

If you've already got some solid experience under your belt in navigating FinCrime and understanding customer risk in a payments setting, and you're looking to make a real impact in a dynamic company, this is your chance!

What you'll be doing:

  • Elevating our framework: You'll build on your experience by contributing to the ongoing development, documentation, and maintenance of Pleo's financial crime policies, procedures, and guidance, ensuring they're not just compliant, but truly best-in-class for a payments business.
  • Deep-diving into anti-financial crime principles for onboarding: You'll bring your understanding of FinCrime principles, methodologies, and the critical importance of high-quality customer due diligence within a first-line payments environment.
  • Crafting impactful guidance: You'll use your knowledge to research and create clear, practical guidance for our frontline teams and other departments, drawing on your experience to address the specific nuances of customer due diligence in Pleo markets.
  • Empowering our frontline: You'll be one of the go-to experts for our operational teams, providing informed support on financial crime matters and challenging legacy onboarding issues you've likely encountered before.
  • Collaborating with Compliance (with insights to share): You'll be a valuable partner for our second line of defence, providing data, insightful analysis, and experienced feedback on the effectiveness of our financial crime controls in the first line.
  • Driving quality improvements: You'll apply your experience to review and analyse financial crime-related data and metrics, proactively identifying trends, gaps, and opportunities to enhance our processes.
  • Staying ahead in a changing landscape: You'll keep abreast of relevant financial crime regulations impacting the payments industry and proactively contribute to the implementation of necessary framework updates, drawing on your understanding of regulatory expectations.
  • Supporting key projects: You'll be supporting ongoing and new projects related to financial crime framework enhancements and system implementations, potentially leading process changes based on your prior experience and ensuring we achieve quality results.
  • Contributing to meaningful reporting: You'll assist in the preparation of insightful reports and presentations on financial crime framework activities and findings, leveraging your understanding of key metrics and risks in the payments sector.

What you'll bring to the table:

  • Proven experience in KYC, customer risk assessment, or other Financial crime-related area, ideally within a payments firm or similarly regulated environment.
  • A solid understanding of the regulatory landscapes in the UK and EU.
  • A knack for translating complex information into clear and practical guidance.
  • Excellent problem-solving skills and a proactive approach to researching and explaining complex ideas.
  • Strong communication and collaboration skills.

Show me the benefits!

  • Your own Pleo card (no more out-of-pocket spending!)
  • Lunch is on us - with catering in our Lisbon, Copenhagen and London offices or a monthly lunch allowance paid directly together with  your salary in other markets 🍜
  • Private health insurance to ensure you’re fit in body and mind to do your best work
  • We offer 25 days of holiday + your public holidays
  • For our teams we offer remote working options
  • Option to purchase 5 additional days of holiday through a salary sacrifice
  • We’re trialling MyndUp to give our employees access to free mental health and wellbeing support with great success so far  ❀‍đŸ©č
  • Access to LinkedIn Learning - acquire new skills, stay abreast of industry trends and fuel your personal and professional development continuously 
  • Paid parental leave - we want to make sure that we're supportive of families and help you feel that you don't have to compromise your family due to work đŸ‘¶

#LI-Remote

Why join us?

Working at Pleo means you're working on something very exciting: the future of work. Our mission is to help every company go beyond the books. Pleo itself means ‘more than you’d expect’, and it’s been the secret to our success over the last 8 years. So it’s only fitting that we’d pass this philosophy onto our customers to help them make the most of their finances.

We think company spending should be delegated to all employees and teams, that it should be as automated as possible, and that it should drive a culture of responsible spending. Finance teams shouldn’t be siloed from the rest of the organisation – they should work in unity with marketing, sales, IT and everyone else.

Speaking of working in unity, our values tell the story of how we work at Pleo. We have four core values, the first of which is ‘champion the customer’, which means we address real pain points that businesses face. Next up is ‘succeed as a team’, which highlights how our strength lies in our diversity and trust in each other. We also ‘make it happen’ by taking bold decisions and following through to deliver results. Last but not least, we ‘build to scale’, creating lasting solutions that address today’s challenges and anticipate tomorrow’s needs.

So, in a nutshell, that's Pleo. Today we are a 850+ team, from over 100 nations, sitting in our Copenhagen HQ, London, Stockholm, Berlin, Madrid, Montreal and Lisbon offices —and quite a few full-time remotes in 35 other countries! Being HQ'd out of Copenhagen means we're inspired by things like a good work-life balance. If you don't work in the office with us, we'll help you set up the best remote setup possible and make sure you still have time to connect with your team.

About your application

  • Please submit your application in English; it’s our company language so you’ll be speaking lots of it if you join 💕
  • We treat all candidates equally: If you are interested please apply through our application system - any correspondence should come from there! Our lovely support isn't able to pass on any calls/ emails our way - and this makes sure that the candidate experience is smooth and fair to everyone 😊
  • We’re on a mission to make everyone feel valued at work. That’s only achievable if our team reflects the diversity of the world around us - and that starts with you, hitting apply, even if you are worried you might not tick all the boxes! We embrace and encourage people from all backgrounds to apply - regardless of race/ethnicity, colour, religion, nationality, gender, sex, sexual orientation, age, marital status, disability, neurodiversity, socio-economic status, culture or beliefs.
  • When you submit an application we process your personal data as a data processor. Find out more about how your data is used in the FAQs section at the bottom of our jobs page.
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What You Should Know About Financial Crime Specialist / 12 months , Pleo

Join Pleo as a Financial Crime Specialist in Lisbon, where you'll play a pivotal role in our dynamic Financial Crime team. We're looking for someone savvy who appreciates the nuances of the payments industry. Your main mission will be to elevate our financial crime frameworks, making sure they exceed compliance standards and truly resonate with best practices in our fast-paced environment. With your expertise in financial crime principles and customer risk assessment, you'll help streamline our onboarding processes and craft impactful guidance tailored to our diverse departments. Your collaboration with our compliance team will fortify our first-line defenses, and you'll empower our operational teams with informed support. Furthermore, your analytical skills will dive deep into financial crime data, helping us pinpoint trends and areas for improvement while staying ahead of regulatory changes. At Pleo, you won’t just be part of our team; you’ll be key in shaping how we tackle financial crime in the payments sector, contributing to meaningful reports that drive our mission forward. Plus, with fantastic benefits ranging from private health insurance to a supportive remote working culture, we ensure our team has everything they need to thrive. If you're ready to leverage your skills and make a significant impact on financial crime efforts in a company that values diversity and collaboration, then we want to hear from you!

Frequently Asked Questions (FAQs) for Financial Crime Specialist / 12 months Role at Pleo
What responsibilities does a Financial Crime Specialist at Pleo have?

As a Financial Crime Specialist at Pleo, your core responsibilities will include developing and maintaining top-tier financial crime policies and guidance tailored for a payments business. You will analyze customer risk, support operational teams, collaborate with compliance, and help identify trends in financial crime data to enhance our processes.

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What qualifications are required for the Financial Crime Specialist position at Pleo?

To succeed as a Financial Crime Specialist at Pleo, you should possess proven experience in KYC, customer risk assessment, or other financial crime-related areas within a regulated payments environment. A strong grasp of regulatory landscapes in the UK and EU, combined with excellent problem-solving and communication skills, is essential.

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How does Pleo ensure continuous improvement in financial crime processes?

Pleo continuously improves financial crime processes by employing a proactive approach to data analysis, identifying key trends and gaps through insightful reporting. The Financial Crime Specialist will be instrumental in implementing necessary framework updates informed by evolving financial crime regulations.

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What is the work culture like for Financial Crime Specialists at Pleo?

The work culture at Pleo is collaborative and supportive, emphasizing unity and teamwork among diverse teams. As a Financial Crime Specialist, you will thrive in an environment that values proactive contributions and encourages open communication across all levels of the organization.

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What benefits do Financial Crime Specialists at Pleo receive?

Financial Crime Specialists at Pleo enjoy a variety of benefits including private health insurance, generous holiday allowances, and options for remote work. Employees also receive a Pleo card for expenses, catered lunches, and access to continuous learning via platforms like LinkedIn Learning.

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Common Interview Questions for Financial Crime Specialist / 12 months
How do you approach the development of financial crime policies?

In developing financial crime policies, I begin by conducting a thorough analysis of existing frameworks, comparing them against regulatory requirements and best practices within the payments industry. I prioritize collaboration with relevant departments to tailor policies that address unique operational challenges while ensuring compliance.

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Can you describe your experience with customer due diligence?

My experience with customer due diligence involves analyzing customer profiles, assessing risk factors, and ensuring thorough documentation. I employ a meticulous approach to gather relevant information and apply financial crime principles to assess the overall risk associated with onboarding customers.

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What metrics do you consider essential for tracking financial crime activities?

Essential metrics for tracking financial crime activities include the number of suspicious activity reports filed, customer risk assessments completed, incidents of fraud detected, and compliance training metrics. Analyzing these metrics enables proactive identification of trends and an understanding of where improvements are necessary.

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How do you stay current on financial crime regulations?

I stay current on financial crime regulations by subscribing to industry newsletters, participating in professional associations, attending relevant webinars, and engaging with experts in the field. Continuous learning is vital to ensure compliance and adapt to changes affecting the payments landscape.

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Can you give an example of how you improved a compliance process in your previous role?

In my previous role, I identified gaps in our onboarding procedures that slowed down customer integration. By proposing an automated system integrated with regulatory checks, we reduced onboarding time by 30% while enhancing compliance accuracy, significantly improving the customer experience.

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What role does collaboration play in your work as a Financial Crime Specialist?

Collaboration is crucial in my role as a Financial Crime Specialist. Effective partnerships with compliance teams, operational departments, and product managers enable us to develop holistic approaches to financial crime, ensuring that our responses and policies align across all organizational levels.

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How do you handle conflicting priorities in your work?

When faced with conflicting priorities, I assess each task based on urgency and impact. I communicate transparently with my team regarding limitations and collaborate to reprioritize tasks if necessary. This approach helps maintain focus on strategic objectives while addressing immediate needs.

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What strategies do you employ to communicate complex financial crime information clearly?

To communicate complex financial crime information, I break down the data into digestible segments, use straightforward language, and leverage visual aids like charts or infographics when possible. This helps ensure that all team members, regardless of their background, can understand and apply the information effectively.

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How do you contribute to a team's success in a remote work environment?

In a remote work environment, I contribute to the team's success by fostering open lines of communication, utilizing collaborative tools for project management, and scheduling regular check-ins. I make it a point to encourage team bonding and support to maintain morale and engagement, even from a distance.

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What do you see as the biggest challenges facing Financial Crime Specialists today?

The biggest challenges facing Financial Crime Specialists today include evolving regulatory requirements, the increasing sophistication of financial crime tactics, and the need to balance compliance with user experience. Staying ahead requires constant vigilance, adaptation, and innovative approaches to risk management.

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Pleo is one of those products that is a no-brainer in removing one of the most painful processes in business: company spending. For employees it means no more out-of-pocket spending, or credit card borrowing. We empower employees with delegated sp...

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Full-time, remote
DATE POSTED
April 10, 2025

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