As a UX Researcher at PrizePicks, you'll be expected to design and conduct various research methods like usability tests and user interviews to gather insights. You will own the entire research process, which includes prioritizing research objectives, recruiting participants, and communicating findings to stakeholders. Your role is crucial in ensuring that the user experience is centered around the needs and motivations of our members.

To qualify for the UX Researcher position at PrizePicks, you should have 2-4 years of experience in UX Research, Design Research, or related fields. A Bachelor’s, Master’s, or PhD in Psychology, Human Factors, or related disciplines is required. Additionally, having a strong portfolio that demonstrates your research processes and outcomes is critical.

At PrizePicks, the culture is inclusive and values diversity in backgrounds and perspectives. As a UX Researcher, you'll collaborate with various cross-functional teams, ensuring an open environment where everyone's insights are valued. Our focus is on curiosity, empathy, and innovation, creating a supportive space for you to contribute meaningfully.

Yes, while we prefer candidates based in Atlanta, we are open to qualified applicants from anywhere in the U.S., making this position accessible for those looking to work remotely. We believe in flexibility as long as you meet the role's requirements and contribute effectively.

PrizePicks provides a comprehensive benefits package for UX Researchers, including company-subsidized medical, dental, and vision plans, a 401(k) plan with a company match, flexible PTO, and generous paid leave. Additionally, you will have opportunities for career development and participate in company-wide events and team outings.

In your response, discuss specific usability testing projects you worked on, the methodologies you employed, and how your findings influenced product decisions. Highlight the importance of gathering user feedback to enhance the overall experience.

Share your preferred methods, whether structured, semi-structured, or unstructured interviews, explaining why you choose each based on research goals. Highlight your skills in engaging users and drawing insightful responses that inform design decisions.

Discuss your approach to prioritizing research objectives based on project goals, team objectives, and user needs. Mention tools or frameworks you use to ensure that your research efforts are aligned with broader organizational goals.

Provide an example of a presentation where you effectively communicated your findings, ensuring clarity and relevance. Focus on how you tailored your messaging for different audiences and any successful outcomes from your presentation.

Discuss your familiarity with tools such as dscout, UserTesting, or UserZoom. Explain how you have utilized these tools for remote research and the benefits they brought to understanding user experiences better.

Emphasize the importance of inclusivity in your research process, from participant recruitment to data analysis. Share strategies for reaching diverse user groups and ensuring that their experiences shape your research outcomes.

Outline the key metrics you look at when assessing the effectiveness of your UX research, including user satisfaction, task completion rates, and insights generated that led to actionable design changes.

Select a project that showcases your research skills and impact, describing the goal, your methodological approach, findings, and how it influenced the product or user experience.

Talk about how storytelling enhances the communication of research insights, making them more relatable and actionable. Provide examples of how you've used storytelling techniques to engage stakeholders.

Explain your approach to managing differing opinions, highlighting the importance of keeping user needs at the forefront. Share strategies for facilitating discussions that reach consensus while maintaining research integrity.