Account Manager

Company Overview:

Procurement Sciences AI (PSci.AI) stands at the cutting edge of generative artificial intelligence, pioneering transformative solutions within the government contracting sector as a series A rocketship, proudly backed by the top 1% global technology leading venture capital firm, Battery Ventures and trading and technology company, Tower Research Capital. These partnerships underscore our position as a venture-backed B2B SaaS entity of distinction, committed to revolutionizing federal, state, and local business approaches to government contracting with disruptive AI capabilities. Innovation lies at the heart of PSci.AI, where our team is dedicated to addressing customer pain points through an AI-first strategy, ensuring our solutions are not only effective but also ahead of the curve. Our flagship platform, celebrated for its "Win More Bids" value proposition, enhances revenue streams for our clients while driving unparalleled operational efficiencies. By harnessing generative AI's power, akin to the capabilities seen in the popular ChatGPT application but tailored for the government contracting domain, we offer a unique competitive advantage. Our collaboration with Battery Ventures provides the resources and support to rapidly scale our innovations, transforming the landscape of government contracting with AI-driven solutions and redefining success standards, promising a quantum leap in value generation and operational excellence for our clients.

Role Description:

As an Account Manager in our Software Sales team, you will play a critical role in building and maintaining client relationships, driving revenue growth, and ensuring customer satisfaction. The ideal candidate will act as a key point of contact for clients, helping them achieve their goals. Your responsibilities will include:

• Serving as the main point of contact for assigned accounts, ensuring strong, long-lasting relationships. 

• Driving customer retention while engaging in upselling opportunities and ensuring ongoing customer satisfaction.

• Guiding new customers through onboarding, ensuring they understand and maximize the value of our product.

• Tracking customer success metrics, usage trends and potential churn risks.

• Identifying customer pain points and collaborating with the product team to inform future feature development.

• Conducting software demonstrations, managing contract negotiations, and closing sales.

• Fostering lasting relationships with top enterprises, industry partners, and small to mid-sized businesses across various sectors.

Qualifications:

• 3+ years of experience in account management, customer success or sales within a SaaS or technology company.

• Proficiency in tools like Salesforce, LinkedIn Navigator, lead identification and drip campaign emailing tools, SalesLoft, etc.

• A talent for innovative and customer-focused solutions, with exceptional communication skills and relationship-building ability.

Requirements:

• Demonstrated experience in account management and sales with a track record of meeting and exceeding targets.

• Ability to work remotely, with a preference for candidates based in the DC, Virginia, or Maryland  area.

• Innovative, customer-focused approach with excellent interpersonal skills.

Education:

• No specific educational qualifications required. Emphasis on relevant experience in software sales and government contractor engagement.

Compensation and Benefits:

• Competitive salary with a commission-based performance incentive plan.

• Significant equity stock options in a rapidly growing, venture-backed company.

• Comprehensive health plan.

• Flexible work arrangements with full remote work capability.

• Extensive professional development opportunities for rapid career growth.

Application Process:

Interested candidates should apply by highlighting their experience in:

1. Account Management and Sales directly to government contractors.

2. Prior Account Management or Customer Success roles.

3. Proficiency in using sales tools for prospecting, lead identification, and software demonstration.

Join PSci.AI and be part of a team that's transforming the government contracting landscape through cutting-edge AI technology. Apply now to embark on a career journey where innovation, growth, and success are not just goals but everyday realities.

Notice: Background Check Required

As part of our employment process, a background check is required. The background check may include a review of your credit history, criminal records, and employment verification, among other items. This check is conducted in compliance with the Fair Credit Reporting Act (FCRA). By applying for this position, you acknowledge and consent to this process.