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Senior Loan Closer

Why Work for Quontic?

Quontic Bank is a CDFI federally chartered digital community bank. We have a customer-centric culture built around helping our customers and giving back to local communities. We're making homeownership simpler, faster, and most importantly, more accessible for all communities across the United States.

Who We are

Quontic is the adaptive digital bank that empowers its customers financially while embracing their diverse circumstances. Quontic's mission to break the system for financial empowerment stands in the face of big banks and proves there is a better and more equitable way to put the customer first. We focus on truly understanding and serving the underdogs, entrepreneurs, gig-economy workers, immigrants, and more with a curated banking experience as opposed to a one-size-fits-all banking approach.

What We Live By

Whatever your role, we are bound by a spirit of collective commitment and excellence in all aspects of our work. As an employee of Quontic, the importance of your contributions cannot be overstated. You are an important part of our team!


Your Primary Responsibilities Include:

The Senior Loan Closer ensures the accurate preparation and execution of loan documents for a seamless closing of mortgage loans. This role involves managing complex closing scenarios and ensuring compliance with all regulatory requirements. 

Job Responsibilities:

  • Collaborate with loan officers, underwriters, title companies, and other relevant parties to handle complex and high-value loan closings, ensuring a timely and accurate closing process. Schedule closings and coordinate with all involved parties to ensure everyone is prepared. 
  • Prepare all necessary loan documents, including the promissory note, deed of trust, and other required paperwork. Review loan packages to verify the accuracy and completeness of documentation, including but not limited to: LLCs, CEMAs, Co-Ops, NQM, Conventional and FHA. 
  • Ensure all loan documents meet internal policies, regulatory guidelines, and industry standards. Conduct thorough reviews of closing packages to address any discrepancies or outstanding items. 
  • Work closely with the funder to facilitate a seamless funding process. Verify that all closing conditions are met before authorizing the disbursement of funds. 
  • Mentor and provide guidance as needed to junior members of the Closing team. 
  • Provide exemplary customer service to borrowers, internal teams, and external partners. Address inquiries, provide clarifications, and assist in resolving any issues related to the closing process. 
  • Maintain accurate and organized records of all closing activities, ensuring proper documentation of loan transactions. 
  • Identify and implement process improvements to streamline and enhance the closing process. Collaborate with team members and management to ensure efficient workflows and best practices. 
  • Perform special projects, and additional duties and responsibilities as required.  

Education and Experience Requirements:

  • Bachelor's degree (or equivalent); OR associate degree and two (2) years of experience in functional area; OR high school diploma (or equivalent) plus four (4) years of experience in functional area.  
  • Additional three (3) years+ of progressive experience in functional area. 

Additional Job Requirements:

  • Proven skills and experience with mortgage loan products and documentation requirements.  
  • Demonstrated knowledge of compliance regulations governing mortgage lending and loan processing  
  • Proven experience with Microsoft Office 365 and the following technology: Loan Origination Systems (LOS), document management software, Encompass. DocMagic experience preferred. 
  • Willingness to pursue continuing education, certifications, etc. as applicable to advancing in the organization.  
  • Analytical and problem-solving skills. 
  • Interpersonal and communication skills with the ability to speak confidently. 
  • An ability to thrive in a fast-paced environment where priorities change daily, and where employees wear many hats. 
  • Detail-oriented with the ability to think "outside the box" and prioritize tasks and decisions in a timely manner. 
  • Self-directed, yet effective working as part of a collaborative team. 
  • Responsive and customer-focused with a demonstrated use of professional judgment. 

 

The above is merely a description. Responsibilities and duties are not limited to the above. Quontic reserves the right to change job descriptions at any time.

This role's annual base salary range is $74,000 - $95,000.

In addition to a fulfilling career, we offer competitive compensation and a comprehensive benefits package that can fuel your financial milestones & keep you well. Full time employees are eligible for:

    • Health, Dental, Vision, & Life Insurance
    • Financial Wellness Planning & Coaching
    • Counseling Support Services & Resources
    • Paid Parental Leave
    • Pet Insurance
    • 401K Match
    • Employee Bank Accounts with Quontic
    • Generous Paid Time Off

Average salary estimate

$84500 / YEARLY (est.)
min
max
$74000K
$95000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Loan Closer, Quontic

Are you ready to take your career to the next level as a Senior Loan Closer at Quontic? Here, we pride ourselves on being a digital community bank that puts people before profit, making homeownership more accessible for everyone across the United States. As part of our collaborative team, you'll play a critical role in preparing and executing loan documents for seamless mortgage closings, which is crucial to supporting our mission of financial empowerment. Your day-to-day responsibilities will involve partnering with loan officers, underwriters, and title companies to navigate complex and high-value loan closings—trust us, no two days will be the same! You will prepare vital documents like promissory notes and deeds of trust, ensuring they meet our meticulous internal policies and industry regulations. You’ll also mentor junior team members and provide outstanding customer service, addressing borrower inquiries and resolving any complications that might arise. With a focus on continuous improvement, you'll identify ways to streamline our processes, enhancing our operations while maintaining strict compliance and fostering a supportive team culture. At Quontic, you'll find a space that values diverse perspectives and acknowledges every individual's contribution. Plus, with an attractive salary range of $74,000 to $95,000 and a comprehensive benefits package, you’ll be well taken care of. If you're a detail-oriented, analytical thinker ready to thrive in a fast-paced and rewarding environment, we can’t wait to see what you bring to Quontic.

Frequently Asked Questions (FAQs) for Senior Loan Closer Role at Quontic
What are the primary responsibilities of a Senior Loan Closer at Quontic?

As a Senior Loan Closer at Quontic, your main responsibilities will include preparing and executing loan documents for mortgage closings, collaborating with various stakeholders, ensuring compliance with regulatory standards, and providing excellent customer service throughout the process.

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What qualifications do I need to become a Senior Loan Closer at Quontic?

To qualify as a Senior Loan Closer at Quontic, you will need a bachelor's degree or equivalent experience, along with at least three years of progressive experience within the mortgage lending field. Familiarity with compliance regulations and mortgage documents is essential.

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What skills are important for a Senior Loan Closer at Quontic?

A successful Senior Loan Closer at Quontic should have strong analytical and problem-solving skills, excellent interpersonal communication abilities, and the capacity to thrive in a fast-paced environment. Experience with mortgage loan products and Microsoft Office 365 is also beneficial.

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How does Quontic support the professional development of its Senior Loan Closers?

Quontic encourages its Senior Loan Closers to pursue further education and certifications, contributing to their growth within the organization. We believe in supporting our employees to help them reach their full potential.

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What is the work culture like at Quontic for a Senior Loan Closer?

The work culture at Quontic is collaborative and inclusive, focused on empowering our employees. As a Senior Loan Closer, you will be part of a team that values diverse perspectives and emphasizes excellence, ensuring everyone has a meaningful role in our mission.

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Common Interview Questions for Senior Loan Closer
Can you describe your experience with mortgage loan documentation for the Senior Loan Closer role?

In your response, highlight your familiarity with various loan documents, such as promissory notes and deeds of trust. Discuss any specific technologies you've used, such as Encompass or DocMagic, and include your approach to ensuring accuracy and compliance.

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How do you ensure compliance with regulatory guidelines in your role as a Senior Loan Closer?

Explain your understanding of the legal standards in mortgage lending. Share examples of how you have reviewed closing documentation for accuracy, confronted discrepancies, and maintained organized records to support compliance efforts.

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What strategies do you employ to manage closing timelines effectively?

Discuss your experience scheduling closings and coordinating with loan officers, underwriters, and title companies. Outline how you prioritize tasks, communicate expectations clearly, and perform follow-ups to ensure timely loan closures.

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How do you handle complex closing scenarios at Quontic?

Offer examples of past challenges you've faced in complex closing situations. Talk about your collaborative approach with various parties involved and how you navigated through issues, maintaining a focus on achieving positive outcomes.

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Can you provide an example of when you improved a closing process?

Mention a specific instance where you identified inefficiencies in the closing process, suggested improvements, and successfully implemented new procedures that enhanced efficiency while maintaining compliance.

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How do you mentor junior staff as a Senior Loan Closer?

Share your beliefs about mentorship and how you enjoy guiding junior team members. Discuss your approach to providing training, sharing knowledge about the closing process, and encouraging best practices.

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Describe your approach to providing excellent customer service in the closing process.

Illustrate your customer service philosophy. Talk about your commitment to addressing borrower inquiries promptly, clarifying any complicated points, and resolving issues with a positive attitude to ensure a smooth closing experience.

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What role does attention to detail play in your work as a Senior Loan Closer?

Emphasize the critical nature of detail orientation in closing processes. Discuss how you verify documentation accuracy and ensure adherence to regulatory standards to minimize errors.

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How do you keep up with changes in mortgage regulations?

Share specific resources you utilize for staying informed, such as industry publications or professional networks. Highlight your willingness to pursue ongoing education, which showcases your dedication to compliance and excellence.

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What motivates you to work as a Senior Loan Closer at Quontic?

Explain your alignment with Quontic’s mission of financial empowerment and dedication to serving diverse communities. Share personal insights into why you find joy and satisfaction in helping clients achieve homeownership.

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Quontic Bank provides personal and business banking services. It offers checking accounts, such as personal checking, interest checking, regular personal money market, premium money market, small business checking, business money market checking, ...

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DATE POSTED
April 16, 2025

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