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Product Specialist - Regulatory Compliance

LexisNexis is a global leader in providing industry-leading legal content to professionals across various markets. Our cutting-edge information solutions uphold the law across borders as the world and technology evolve.

About the team:

An exciting opportunity has arisen to join us as the Product Specialist / Onboarding Specialist at LexisNexis (part of RELX) within our Regulatory Compliance (RC) solution line. This role reports into our Senior Sales Manager within a team of 14 consisting of mix of Sales, Business Development and Relationship experts!

This role is central to the evolution of the RC solution line technical expertise to leverage the sales team’s field efforts more effectively. You will be responsible for developing pre-sales expertise and capability within RC and lead the technical positioning of LexisNexis solutions. Be part of the fastest growing RELX solution to align RC solution offerings (including demonstrations and architecture) to clients’ specific business needs.

This is a full-time permanent role reporting to the Head of Sales, Asia & Pacific based to be either based in Sydney or Melbourne with a combined home/office-based arrangements to have flexible work-life balance.


Responsibilities:

  • Provide pre sales support to the ANZ BDM team through the facilitation of in depth customer needs analysis and product demonstrations.

  • Interact with customers to represent requirements and understand key customer needs and market basics.

  • Review and utilize data from predefined dashboards to make decision recommendations.

  • Liaise with internal business partners, e.g. sales teams to gather and assess product needs in the marketplace.

  • Provide solution and domain expertise to sales campaigns, including assisting in the technical validation phase of the sales cycle.

  • Deliver online and face-to-face demonstrations of RC technology solutions, to assist Business Development Managers and Relationship Managers in closing opportunities.

  • Actively monitor the portfolio of the top twenty RC sales opportunities for the region.

  • Maintain knowledge of industry trends associated with Regulatory Compliance portfolio.

  • Provide gap analysis for clients to assist their understanding of how our product is relevant.

  • Content creation with Channel Partners which includes demonstration videos, webinars and podcasts.

  • Attend fortnightly sales meetings and represent the solution line.

Requirements:

  • Demonstrated experience working in a risk and compliance function is highly desirable.

  • Must have excellent interpersonal and communication skills, including the ability to make persuasive presentations to a variety of audiences.

  • Confidence in dealing with risk and compliance customers and other decision makers is essential.

  • Proven ability to maintain understanding and awareness of the risk and compliance market and LexisNexis solution offerings is essential.

  • Presales and client management/customer success experience is Must.

  • Team player and problem solver; energetic and driven to succeed in a fast-paced, dynamic environment.

  • Good knowledge of Microsoft Office tools with knowledge of GRC (Governance Risk Compliance) software will be highly desirable.

  • Responsible, methodical and organized, self-learner and innovative.

  • Ability to travel interstate occasionally

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous Wellbeing initiatives, Paid Parental leaves, Volunteering leaves, we will help you meet your immediate responsibilities and your long-term goals.

Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

  • Optical Assistance

  • Life assurance and income protection

  • Option to buy additional Annual Leave days

  • Employee Assistance Program

  • Referral Bonus

  • Flexible working arrangements

  • Benefits for you and your family

  • Access to learning and development resources

About the business:

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

LexisNexis Regulatory Compliance (RC) is legal obligations register and alerting solution that combines regulatory content with technology to empower you to take control of your compliance obligations.

To learn more about opportunities with LexisNexis or RELX Global, join us here:

https://www.lexisnexis.com.au/en

https://www.relx.com/careers/join-us

We are looking to fill this role as soon as possible – apply now to be considered.

Thank you for your interest.

LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

Please read our Candidate Privacy Policy.

Average salary estimate

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What You Should Know About Product Specialist - Regulatory Compliance, RELX

Are you ready to elevate your career as a Product Specialist - Regulatory Compliance with LexisNexis in vibrant Sydney? Join a dynamic team that's part of the globally respected RELX family and dive into the fascinating world of legal content and technology! In this pivotal role, you'll work closely with our Senior Sales Manager and a team of 14 talented individuals specializing in Sales, Business Development, and Relationship Management. Your main mission will be to enhance our Regulatory Compliance (RC) solutions by developing pre-sales expertise and driving technical positioning. Picture yourself leading engaging product demonstrations, conducting in-depth customer needs analyses, and truly understanding the market landscape. With your excellent communication skills, you'll connect with a variety of clients, ensuring our offerings meet their unique business requirements. You'll also collaborate with internal teams to gather valuable insights, and actively monitor sales opportunities, fostering a culture of knowledge sharing through content creation with partners. Embrace flexibility with our combined home/office arrangement while benefiting from numerous perks like optical assistance and a supportive work-life balance. This is more than just a job; it’s an opportunity to grow personally and professionally while making a significant impact in a high-paced environment. If you're passionate about risk and compliance and are ready to join an innovative leader in the field, we want to hear from you!

Frequently Asked Questions (FAQs) for Product Specialist - Regulatory Compliance Role at RELX
What are the key responsibilities of a Product Specialist - Regulatory Compliance at LexisNexis?

As a Product Specialist - Regulatory Compliance at LexisNexis, your primary responsibilities will include providing pre-sales support to the Business Development Managers, conducting customer needs analyses, leading product demonstrations, and collaborating with internal teams to assess and fulfill market needs. You will actively monitor top sales opportunities and deliver valuable insights that align our regulatory compliance solutions to client requirements.

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What qualifications are needed for the Product Specialist - Regulatory Compliance position at LexisNexis?

To qualify for the Product Specialist - Regulatory Compliance role at LexisNexis, candidates should have a demonstrated background in a risk and compliance function, as well as presales experience. Strong interpersonal and presentation skills are essential, alongside the ability to articulate complex information clearly. Familiarity with Governance Risk Compliance (GRC) software will be an advantage, along with a proactive and organized approach to work.

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How does the Product Specialist contribute to LexisNexis' Regulatory Compliance solutions?

The Product Specialist at LexisNexis plays a crucial role in enhancing Regulatory Compliance solutions by providing expert knowledge to support sales campaigns, conducting demonstrations, and ensuring that the solutions effectively meet client needs. This position focuses on bridging the gap between technology and customer understanding, making the compliance process more manageable and effective for clients.

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What kind of work environment can a Product Specialist - Regulatory Compliance expect at LexisNexis?

At LexisNexis, Product Specialists will enjoy a friendly and collaborative work environment that emphasizes a healthy work-life balance. With flexible working arrangements, various wellbeing initiatives, and opportunities for professional development, you will be supported in both your immediate responsibilities and long-term career aspirations while being part of a fast-paced, innovative team.

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What benefits does LexisNexis offer to employees in the Product Specialist role?

LexisNexis offers a comprehensive benefits package for its Product Specialists, which includes optical assistance, life assurance, employee assistance programs, and options for additional annual leave days. Employees can also enjoy flexible working arrangements, family-friendly benefits, and access to learning and development resources to enhance their careers.

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Common Interview Questions for Product Specialist - Regulatory Compliance
Can you describe your experience with regulatory compliance solutions?

When answering this question, explain your previous roles related to regulatory compliance, highlighting specific tasks you handled, such as developing solutions or conducting compliance audits. Make sure to discuss your knowledge of industry standards and how you kept abreast of changes in regulations.

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What strategies would you use to conduct a customer needs analysis?

Describe a systematic approach, including steps like gathering quantitative and qualitative data, utilizing surveys or interviews, and collaborating with the sales team to align product features with client needs. Discuss the importance of open communication for understanding client pain points and priorities.

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How do you stay informed about market trends in risk and compliance?

Mention your strategies for keeping up-to-date, such as subscribing to industry publications, attending webinars, and participating in professional networks. Highlight specific resources you find valuable in staying informed on regulatory changes that impact compliance strategies.

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Can you provide an example of a successful sale you facilitated?

Share a specific success story in which you played an integral role. Discuss your pre-sales activities, such as conducting product demonstrations or engaging with stakeholders, and the outcome. Ensure to connect the dots on how your skills contributed to finalizing the sale.

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What techniques do you use for effective product demonstrations?

Discuss the importance of tailoring your demonstrations to the client's unique business needs. Emphasize your ability to highlight relevant features that solve their problems and keep the presentation engaging through storytelling and interactive elements.

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How would you work with cross-functional teams to achieve objectives?

Describe the importance of communication and collaboration with various departments, outlining your methods for ensuring team alignment on goals and sharing information effectively. Illustrate this with an example of a project where you coordinated with multiple teams to achieve success.

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What do you consider the biggest challenges in the regulatory compliance field?

Provide insights into significant challenges, such as the constantly evolving regulations or the complexity of compliance processes. Discuss how staying informed and adopting innovative technology can help overcome these challenges, showcasing your problem-solving capabilities.

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How do you ensure the accuracy of compliance data that you present?

Emphasize your methodical approach to verifying data quality, such as utilizing reliable sources, cross-checking information with internal teams, and employing analytical tools. Highlight the importance of accuracy in compliance to maintain client trust and mitigate risks.

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Why do you want to work as a Product Specialist at LexisNexis?

When responding, convey your passion for compliance and technology, emphasizing how it aligns with LexisNexis's values and mission. Highlight specific aspects of the company's culture that resonate with you, and share how you envision contributing to their success.

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What role do you see technology playing in the future of regulatory compliance?

Discuss the significant impact that technology has on regulatory compliance, such as enhancing efficiency, automating processes, and providing data-driven insights. Share your vision of how LexisNexis can lead in this space through innovation and comprehensive solutions.

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