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Technical Sales

RK Mission Critical provides custom-engineered modular solutions for the data and telecom industries. We’re a single source solutions provider that can handle complex and high-volume projects. We listen carefully to customer needs and have the experience to develop solutions that others can’t or won’t. 
As a second-generation, family-owned enterprise, RK Industries, LLC (RK) offers a diverse range of construction, manufacturing, advanced fabrication and building services. Led by Rick and Jon Kinning, RK represents seven distinct lines of business that work together to provide seamless project collaboration. Our exclusive building methodologies, accredited safety standards and professional execution allow us to turn our customers’ greatest concepts into reality.  
 
Position and Responsibilities Overview 
  • Provide deep technical insights into modular products, including turnkey modular data centers, UPS pods, e-houses, and electrical conveyance systems.
  • Stay updated on compliance standards and permitting process for modular programs
  • Lead the preparation of technical proposals, including understanding the project requirements & specifications, and organizing an internal proposal plan with estimating, engineering, marketing, and production.
  • Ensure the project inclusions and exclusions are clearly coordinated internally with the estimating department and externally in the customer-facing proposal
  • Deliver detailed technical presentations to customers as required for business development or to present previously submitted proposals
  • Maintain expertise on industry trends, competitor offerings, and new technologies in the modular mission-critical space, with a particular emphasis on emerging areas like AI data centers, edge computing, green energy solutions, and power infrastructure.
  • Use insights to position the company’s solutions effectively and advise customers on innovations that impact modular infrastructure.
  • Ensure a smooth transition from sales to operations, with all pertinent project information turned over to the operations team for seamless project execution.
  • Other duties as assigned.
 
Qualifications
  • Bachelor’s degree in construction management, engineering, or related fields.
  • Minimum 5 years of experience in technical sales, business development, or pre-sales in the data center, IT infrastructure, telecommunications, or power markets. Experience with modular construction is highly preferred.
  • Deep understanding of data center and mission-critical infrastructure (power, cooling, network architecture, etc.), modular construction, and energy-efficient technologies.
  • Familiarity with industry standards (e.g., Tier ratings, Uptime Institute standards) and a strong focus on providing customers with the technical details to make informed decisions.
  • Knowledge of a data center commissioning process is a plus
  • Excellent interpersonal and communication skills, with the ability to present complex technical concepts to a non-technical audience and lead cross-functional teams.
  • Strong technical writing skills with the ability to create proposals that clearly communicate business value and technical specifics.
  • Strong problem-solving skills, with the ability to think creatively to offer innovative, compliant solutions tailored to customer needs across various modular product offerings.
Company Benefits 
  • Comprehensive medical plans with HSA and FSA options for you and your family.
  • Generous 401(k) plan with immediate company match – 100% vested.
  • Dental and vision insurance for your well-being.
  • Short-term and long-term disability plans available after one year.
  • Company provided life insurance and AD&D with options for supplemental buy-ups.
  • Enjoy paid time off and holidays.
  • Get paid weekly for your convenience.

In-house Programs 
 
  • Elevate your skills with career development training at RK University.
  • Unlock discounts on essential products and services like phones, internet and work apparel.
  • Participate in fun company and team-building events.
  • Make a difference with volunteering opportunities.
 
Partnership Programs
  • Access confidential counseling for personal issues and financial advice.
  • Enjoy exclusive discounts on entertainment, including amusement park tickets and restaurant specials.
Safety is Our Top Priority 
  • Comply with all company policies and procedures.
  • All employees are accountable for safety and health and are empowered to stop work if an unsafe condition is present. Employees should immediately notify their supervisor so that the hazard may be corrected.
  • RK Mechanical employees and subcontractors are required to implement and maintain all safety and health systems practices including the training requirements of RK Mechanical Orientation, shop specific orientation, CPR/First Aid/AED/Bloodborne Pathogens, Hazard Identification and Reporting, and OSHA 10.

Minimum Physical Requirements
  • While performing the duties of this job, the employee is regularly required to: stand, sit, talk, hear, and use hands and fingers to operate a computer, telephone, and a variety of office equipment.  
  • Occasionally may need to reach, stoop, or kneel. 
  • Specific vision abilities required by this job include close vision requirements due to computer work 


Why RK is a Great Place to Work
At RK, we take immense pride in our diverse business units, each specializing in delivering exceptional projects, products and services to our customers. What sets us apart is our unique ability to integrate these services, providing comprehensive solutions and offering our employees ample opportunities for growth and learning across different businesses.
  • RK Mechanical: commercial and industrial plumbing, mechanical, process and HVAC contracting.
  • RK Steel: custom fabrication and manufacturing of structural steel and miscellaneous metals for various industries.
  • RK Electrical: commercial and industrial electrical contracting and service.
  • RK Water: groundwater dewatering and remediation, facilities water treatment and custom fabrication.
  • RK Service: commercial and industrial building and maintenance services.
  • RK Energy: custom fabrication for various industries requiring ASME and modular skidded solutions. 
  • RK Mission Critical: design and manufacturing for off-site constructed modular solutions. 
 
Our commitment to excellence has been recognized with numerous awards for our outstanding performance and contributions, including high rankings in various categories from the Denver Business Journal and ABC’s Top Performers by Market, illustrating our broad expertise. We’ve been consistently recognized as a top private company and a leading employer by ColoradoBiz Magazine, and we're proud of our long-standing position as number one in the Top 50 Family-Owned Companies since 2011. 
 
Our strong commitment to safety, wellness and employee development has earned us prestigious accolades: 
  • ABC Step Awards 
  • ACCA Award Member 
  • AGC Safety Utah 
  • American Heart Association Fit-Friendly Worksite Award 
  • Wellness Workdays and Harvard Medical School Best Wellness Employer Certification 
  • Colorado Workforce Development Council Excellence in Apprenticeship Award 
  • Business Experiential Learning Commission Colorado Apprentice Award 
 
In addition to our engagement with the community, we have been acknowledged in: 
  • Denver Business Journal Corporate Philanthropy rankings 
  • Named among The Civic 50 Colorado as one of the most community-minded companies 
 
Each of our business units has its own impressive list of awards and recognitions, such as: 
  • Engineering News Record Top 20 Firms in Steel Erection 
  • ABC Excellence in Construction Awards 
  • AGC Awards for Construction Excellence 
  • Xcel Energy Top Trade Partner in Energy Efficiency 
  • USGBC LEED Program Member 
  • IECRM Annual Summit Awards 
  • MFG Magazine Colorado Manufacturing Awards  
 
We also adhere to rigorous quality standards and accreditations, including: 
  • ISO 9001:2015 
  • ISO 14001:2015 
  • ISO 45001:2018 
  • AISC certifications 
 
As a new member of our team, you’ll be joining a company that’s not just award-winning but is also consistently striving to exceed expectations and deliver excellence in all we do. Become an essential part of our thriving and dynamic team, where your contributions will drive our continued success. 

Average salary estimate

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What You Should Know About Technical Sales, RK Industries, LLC

At RK Mission Critical, we are on the lookout for a passionate and knowledgeable Technical Sales professional to join our innovative team. As a provider of cutting-edge modular solutions for the data and telecom sectors, RK Mission Critical thrives on transforming complex concepts into tangible results. In this role, you'll dive deep into our extensive range of modular products, including turnkey modular data centers, e-houses, and UPS pods, ensuring that every client receives a tailored solution based on their specific needs. Your day-to-day will involve engaging with clients, leading detailed technical presentations, and preparing proposals that convey both technical specifics and business value. You'll also keep abreast of industry trends, focusing on exciting areas like AI data centers and energy-efficient technologies to position our solutions effectively. Your experience in technical sales within the data center or telecom industries will help you communicate complex ideas to both technical and non-technical audiences, facilitating seamless transitions from sales to operations. At RK Mission Critical, we celebrate creativity and fresh ideas, making this an incredible opportunity for someone who's ready to make their mark in a thriving industry. Join us in ensuring that our customers' visions become reality!

Frequently Asked Questions (FAQs) for Technical Sales Role at RK Industries, LLC
What are the main responsibilities of a Technical Sales professional at RK Mission Critical?

As a Technical Sales professional at RK Mission Critical, your key responsibilities include providing in-depth technical insights into modular products, preparing comprehensive technical proposals, conducting detailed customer presentations, and maintaining expertise in industry trends and new technologies. You will work closely with internal teams to ensure a smooth transition from the sales process to project execution, always focused on delivering the best solutions to our customers.

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What qualifications are needed for the Technical Sales position at RK Mission Critical?

Candidates interested in the Technical Sales position at RK Mission Critical should hold a Bachelor's degree in construction management, engineering, or a related field. A minimum of 5 years experience in technical sales or business development within the data center, IT infrastructure, or telecommunications sectors is essential. Familiarity with modular construction and a solid understanding of mission-critical infrastructure are highly preferred.

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How does RK Mission Critical stay ahead in the modular solutions industry?

RK Mission Critical stays ahead in the modular solutions industry by continuously monitoring industry trends, competitor offerings, and new technologies. Our commitment to innovation is reflected in our solutions, particularly in the realms of energy-efficient technologies, AI data centers, and edge computing. We prioritize employee development and encourage the sharing of ideas to foster innovation in our products and services.

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What can I expect during the interview process for the Technical Sales role at RK Mission Critical?

During the interview process for the Technical Sales position at RK Mission Critical, candidates can expect to discuss their technical experience and sales approach comprehensively. Interviews will typically include behavioral questions and technical assessments to evaluate your problem-solving skills and ability to communicate complex concepts to both technical and non-technical audiences. Preparation showcasing your industry understanding and technical knowledge will be key.

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What type of career growth opportunities does RK Mission Critical offer for Technical Sales professionals?

RK Mission Critical emphasizes employee development, providing numerous avenues for career growth. As a Technical Sales professional, you will have access to career development training at RK University, participation in company-wide events, and opportunities to engage in various projects across different business units. This diverse environment cultivates a wealth of skills and experiences that can propel your career forward.

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Common Interview Questions for Technical Sales
Can you explain your technical sales experience related to modular products?

When addressing your technical sales experience in modular products, emphasize specific projects, your role in driving them to completion, and how you tailored solutions to meet unique client needs. Sharing quantifiable results, such as sales growth or increased efficiency from your solutions, will strengthen your response.

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How do you approach preparing technical proposals for clients?

In your response, outline a systematic approach to preparing technical proposals that includes understanding project requirements, collaborating with various stakeholders, and ensuring all technical details align with client expectations. Highlight any tools or methodologies you use to enhance proposal quality.

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What strategies do you use to stay updated on industry trends in the data center space?

Discuss specific resources you rely on to keep informed about industry trends, such as trade publications, webinars, and networking events. Emphasize your proactive nature in seeking out new information to apply it effectively to your sales strategy.

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How do you handle challenging customer objections during technical presentations?

Explain your method for addressing customer objections, focusing on active listening and empathy. Provide an example where you successfully resolved a client's concerns by demonstrating the value of your solutions and facilitating an open dialogue.

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Can you describe a time you successfully led a cross-functional team?

Share an example that highlights your leadership skills, focusing on your ability to guide a diverse team toward achieving a common goal. Include details about how you fostered collaboration and successfully navigated any challenges that arose.

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What key performance metrics do you think are important in a Technical Sales role?

Discuss metrics like sales growth, customer satisfaction scores, and proposal conversion rates. Explain how tracking these metrics helps you refine your strategies and drive better outcomes for the company.

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How do you tailor your communication to different audiences?

Share your experience in adapting your communication style depending on the audience's technical expertise. Examples of how you simplify complex technical jargon into relatable concepts for non-technical clients can strengthen your answer.

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What do you believe is the most important aspect of customer relationships in technical sales?

Highlight the significance of trust and credibility in building long-term customer relationships. Discuss your approach to nurturing these relationships through regular follow-ups and providing valuable insights beyond the immediate sales context.

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How do you ensure a smooth transition from the sales process to project execution?

Explain your process for coordinating with operations teams, ensuring that all relevant project information is effectively handed over. Emphasize communication, clarity of roles, and setting expectations for project delivery.

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What innovative solutions have you proposed to address customer needs?

In this answer, share specific examples of creative solutions you've developed. Discuss how you identified customer challenges and tailored your approach, reflecting RK Mission Critical’s commitment to providing exceptional service.

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RK Mission Critical, LLC is a global provider of custom-engineered modular solutions. They are uniquely qualified to support their customer’s needs in a fast-paced ever-changing market place. As a single-source solutions provider they address all ...

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DATE POSTED
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