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Payroll Manager - job 4 of 4

Job Summary:We are seeking a highly experienced and detail-oriented Payroll Manager with expertise in ADP Workforce Now to lead our payroll operations. The Payroll Manager will ensure the accurate and compliant processing of payroll, manage payroll team members, resolve payroll discrepancies, and implement process improvements. The ideal candidate is well-versed in federal, state, and local payroll laws and demonstrates a strong ability to collaborate across departments to support the organization’s payroll-related needs.Key Responsibilities:Full-Cycle Payroll Processing: Oversee and manage the preparation, processing, and disbursement of multi-state payrolls using ADP Workforce Now.Compliance Management: Ensure adherence to all federal, state, and local tax laws and regulations, including timely filing of payroll taxes, reporting, and compliance audits.Team Leadership: Supervise the payroll team, providing guidance, training, and performance management to maintain a high level of accuracy and efficiency.System Administration and Updates: Act as the primary administrator for ADP Workforce Now, ensuring regular updates, troubleshooting issues, and optimizing system capabilities for enhanced efficiency.Payroll Analysis and Reporting: Generate and analyze payroll reports, providing insights to senior leadership regarding labor costs, overtime, and other key metrics.Process Improvement: Continuously review and improve payroll processes and procedures to ensure efficiency, accuracy, and compliance.Employee Support: Resolve employee payroll-related inquiries in a timely and professional manner, ensuring a positive employee experience.Collaboration with HR and Finance: Partner with HR and Finance departments on benefits deductions, timesheet issues, bonus payouts, and reconciliations.

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What You Should Know About Payroll Manager, Robert Half

As a Payroll Manager at our dynamic company in Worcester, MA, you'll find a fulfilling opportunity to lead our payroll operations with expertise and precision, particularly in ADP Workforce Now. Your attention to detail will be crucial as you take charge of full-cycle payroll processing, ensuring that our multi-state payrolls are prepared, processed, and disbursed accurately and timely. Compliance is key in this role; you will navigate federal, state, and local payroll laws, managing yearly compliance audits, tax filings, and the intricacies of payroll regulations with ease. You'll not only oversee payroll but also inspire and guide your talented payroll team, offering training and performance feedback to cultivate an efficient and accurate payroll environment. Acting as the primary administrator for ADP Workforce Now, you'll make system updates, troubleshoot issues, and leverage the platform’s capabilities to enhance our overall processes. Your analytical skills will come into play as you generate insightful payroll reports that inform senior leadership on critical labor cost metrics. Moreover, you will continuously seek out improvements in our payroll procedures, all while ensuring that employees receive timely responses to their inquiries, fostering a positive employee experience. Collaborating with our HR and Finance teams will be part of the daily rhythm, aligning on benefits, timesheet discrepancies, and reconciliations to ensure seamless operations. If you’re passionate about payroll and looking to make a significant impact, this is the role for you!

Frequently Asked Questions (FAQs) for Payroll Manager Role at Robert Half
What are the main responsibilities of a Payroll Manager at our company?

The Payroll Manager at our company is responsible for overseeing full-cycle payroll processing, ensuring compliance with payroll laws, managing the payroll team, administering ADP Workforce Now, generating payroll reports, and improving payroll processes. This role is crucial in maintaining payroll accuracy and enhancing employee satisfaction.

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What qualifications do I need to become a Payroll Manager at your Worcester, MA location?

To qualify for the Payroll Manager position at our Worcester, MA location, candidates should have extensive experience in payroll management, proficiency in ADP Workforce Now, and a thorough understanding of federal, state, and local payroll regulations. Leadership skills and a keen eye for detail are also essential.

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How does the Payroll Manager collaborate with other departments in the company?

The Payroll Manager collaborates closely with HR and Finance departments to address issues related to benefits deductions, bonus payouts, and timesheet reconciliations. This teamwork ensures that payroll operations are aligned with overall company practices and policies.

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What is the importance of compliance in the Payroll Manager role?

Compliance is critical in the Payroll Manager role as it involves adhering to all relevant payroll laws and regulations, ensuring accurate reporting and timely tax filings. This vigilance protects the company from potential legal issues and contributes to a positive employee relationship.

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What tools will I use as a Payroll Manager in Worcester, MA?

As a Payroll Manager in Worcester, MA, you will primarily use ADP Workforce Now for payroll processing and administration. Additionally, you may use other analytical tools for generating reports and tracking payroll metrics, essential for effective payroll management and process improvement.

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Common Interview Questions for Payroll Manager
How do you handle discrepancies in payroll processing?

In handling discrepancies, I would first conduct a thorough review of the payroll data to identify the root cause of the issue. Communication with the affected employees is essential to understand their concerns. Once identified, I would make the necessary adjustments and implement process improvements to prevent future discrepancies.

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What experience do you have with compliance regulations in payroll?

I have extensive experience navigating various compliance regulations, including federal, state, and local payroll laws. I stay updated on regulatory changes and ensure that payroll procedures are regularly audited to maintain compliance and mitigate risks.

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How do you prioritize tasks in a fast-paced payroll environment?

Prioritization in a fast-paced payroll environment involves assessing deadlines and the impact of tasks. I utilize payroll calendars and checklists to manage workflow, ensuring that critical deadlines, like payroll submission and tax filings, are met without compromising accuracy.

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Can you describe your process for generating payroll reports?

My process for generating payroll reports involves using ADP Workforce Now to extract relevant data, applying filters to focus on key metrics like labor costs and overtime, and then analyzing the data to present actionable insights. I always ensure reports are accurate and timely for senior management review.

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What strategies would you implement for process improvement in payroll?

To improve payroll processes, I would first assess current workflows through data analysis and team feedback. I would identify bottlenecks and implement automation where possible, adopt best practices in payroll processing, and provide team training to enhance efficiency and accuracy.

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How do you maintain employee confidentiality while processing payroll?

Maintaining employee confidentiality is paramount in payroll processing. I adhere strictly to data privacy policies, limit access to sensitive information, and conduct training for the team on confidentiality protocols to ensure all personal data is handled with utmost respect and care.

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What approach do you take to support employees with payroll-related inquiries?

I adopt a proactive approach to support employees with payroll inquiries by providing clear communication channels, responding promptly to questions, and offering thorough explanations for any payroll-related issues. Establishing trust is key to ensuring a positive experience.

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How have you handled a challenging situation within your payroll team?

In a challenging situation where team morale was low due to a deadline crunch, I organized a team meeting to discuss concerns, redistributed tasks to manage the workload effectively, and recognized individual efforts to boost morale. Open communication and support are vital.

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What methods do you use to stay updated on payroll best practices?

I stay updated on payroll best practices by engaging in professional development opportunities such as webinars, attending industry conferences, subscribing to payroll newsletters, and connecting with other payroll professionals to share insights and experiences.

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How would you approach training a new member of the payroll team?

When training a new payroll team member, I take a structured approach that includes an overview of processes and systems like ADP Workforce Now, shadowing opportunities, and gradual hands-on tasks. I believe in providing ongoing support and feedback during their integration into the team.

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Robert Half is the world’s first and largest specialized talent solutions and business consulting firm, connecting highly skilled job seekers with rewarding opportunities at great companies. We offer contract talent and permanent placement solutio...

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Full-time, on-site
DATE POSTED
April 23, 2025

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