Job details

Recovery Associate

Get a free resume review

About us

Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.

When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.

How we reward you

401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2 * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic’s Complex Care Program * 15% Associate Discount * Dave Ramsey’s SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services

What You’ll do

The purpose of the Recovery Associate is to uphold the store's general look and arrangement. The primary emphasis lies in guaranteeing the correct return of merchandise to the sales floor, maintaining well-stocked shelves, and ensuring the store's cleanliness and appealing presentation. Additionally, delivering exceptional customer service is also a vital aspect of this role.

Greet customers within a ten-foot radius, creating a welcoming atmosphere.

Assist customers in making informed purchase decisions.
Provide unwavering high-quality customer service to ensure an enjoyable shopping experience.
Organize, restock, and arrange products for effective displays.
Maintain an in-depth knowledge of all featured products and their specific store locations.
Complete the daily department recovery process for your assigned departments.
Maintain the department’s cleanliness and organization, including wiping down shelves and sweeping beneath them.
Adhere to Indoor Merchandising Guide standards specific to the relevant department.
Ensure bathrooms are consistently clean and well-maintained.
Demonstrate a strong understanding of safety protocols and optimal techniques for handling materials.
Use general office equipment such as telephone, copy machine, fax machine, calculator, computer.
Operate handheld devices, forklifts, pallet jacks, ladders, and other retail equipment.
Participate in cross-training for flexibility in various departments and responsibilities.
Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
Demonstrate behaviors that exemplify Rural King’s Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
Perform other duties as assigned.

Supervisory Responsibilities

None

Essential Qualities for Success

Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful, and efficient.
Ability to work independently without supervision.
Comfortable navigating computer systems and software to assist customers or manage activities.
Excellent verbal and written interpersonal and communication skills.
Excellent customer service skills.

Physical Requirements

Ability to maintain a seated or standing position for extended durations.
Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
Ability to use a ladder and/or pallet jack.
Able to navigate and access all facilities.
Skill to effectively communicate verbally with others, both in-person and via electronic devices.
Close vision for computer-related activities.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

What You Should Know About Recovery Associate, Rural King Supply

Are you ready to be an integral part of a welcoming and dynamic team? As a Recovery Associate at Rural King in Decatur, you’ll play a key role in enhancing our store environment and ensuring customers have an exceptional shopping experience. We take pride in our commitment to creating a positive workplace and supporting professional growth. Your responsibilities will include returning merchandise to the sales floor, maintaining well-stocked shelves, and keeping our store clean and inviting. You’ll also have the opportunity to engage with customers, offering helpful assistance as they navigate their shopping journey. We believe that a positive atmosphere contributes significantly to customer satisfaction, and as a Recovery Associate, you will be at the forefront of ensuring that our store stands out. From organizing products for effective displays to upholding cleanliness standards, every action you take directly impacts our rural communities. We equip you with the necessary resources and training, so you’ll feel confident in diving into various responsibilities while honing your skills. It’s about more than just restocking; it’s about how your contributions can create a meaningful difference in the lives of those we serve. Join us at Rural King, where the heart of our success lies in our values of People First, Integrity, and Teamwork. Together, let’s create an engaging shopping experience that our local community appreciates and remembers.

Frequently Asked Questions (FAQs) for Recovery Associate Role at Rural King Supply

What responsibilities does a Recovery Associate have at Rural King?

As a Recovery Associate at Rural King, your primary responsibilities include ensuring merchandise is effectively returned to the sales floor, organizing and restocking products, maintaining store cleanliness, and engaging with customers. You’ll play a critical role in presenting our store in the best possible light and enhancing the overall customer experience.