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Office Coordinator (SD)

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

  • Work/Life balance is as important to us as it is to you!  We believe it is possible for our team members to be productive and enjoy a life outside of work!

    Cremation Society of Pennsylvania is the largest provider of affordable cremation services in the nation. Over the past 40 years, our experienced team has assisted families in carrying out final wishes more affordably, with dignity and respect. Certified a Great Place to Work 3 years in a row, we provide our team members a Work/Life Balance unique for our industry.

    We are currently looking for an Office Coordinator responsible for supporting multiple teams with various administrative tasks. The person in this role will be a fundamental part of ensuring that our office operations run smoothly and successfully every day.

    Why work for Cremation Society of Pennsylvania? We are the largest provider of cremation and pre-arrangement services in the industry. In additional to Work/Life Balance, some rewarding benefits we provide include:

    • A generous compensation package
    • Competitive health and wellness plans (medical, dental, vision, STD, LTD, wellness credits, etc.)
    • 401(k) with company match
    • Paid Time Off (Vacation, Sick, Holiday and Personal time)
    • Job-related training, tuition reimbursement, and career path development
    • Company discounts, and more

    Who should apply? If you are committed to teamwork, respect, trust, communication and accountability we would love to have you join our growing team today! Some essential duties, responsibilities and requirements for the Office Coordinator role include:

    • Support the sales team by processing and validating contractual agreements to ensure accuracy
    • Provide exceptional customer service support by handling customer inquiries, questions, and updates
    • Greet and assist visitors as they arrive at the office
    • Answer and direct phone calls to the appropriate party along with taking and delivering messages accurately
    • Produce and maintain same day checks, trust claims, and the reconciliation of bank records.
    • Operate office equipment such as photocopiers, printers, fax machines, etc.
    • Input statistical information into a CRM system and other databases
    • Use of SOX compliance software to reconcile daily, weekly, and monthly reports

    Requirements:

    • Proficient in Microsoft Office Suite (Word, Excel, Outlook)
    • Time management and organizational skills
    • Must have the ability to work independently or with a team
    • Convey information clearly and concisely in written and spoken communication
    • Capable of setting and meeting priorities and deadlines.
    • General clerical tasks, accounts payable, data entry, etc.
    • Ability to maintain composure in a fast-paced office setting
    • Notary license preferred but not required
    • High school diploma or Equivalent
    • 3- 5 years of administrative or related experience

    What are you waiting for? If this describes you, apply today and find your “Why” in a rewarding career with Cremation Society of Pennsylvania!

Postal Code: 18640

Category (Portal Searching): Administration and Clerical

Job Location: US-PA - Pittston

Average salary estimate

$50000 / YEARLY (est.)
min
max
$40000K
$60000K

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What You Should Know About Office Coordinator (SD), SCI

At Cremation Society of Pennsylvania, we recognize that our success is built upon the commitment and care of our talented team members. We’re excited to announce an opportunity for an Office Coordinator to join us in Pittston, PA! In this pivotal role, you will be supporting multiple teams with a range of administrative tasks that keep our operations running smoothly every day. You'll help process and validate contractual agreements, provide exceptional customer service, greet visitors, and manage phone calls. Your expertise with office equipment and software will come into play as you maintain accurate records and input crucial statistical data into our CRM system. With 3 to 5 years of administrative experience, you'll be comfortable in a fast-paced environment and skilled in time management. At Cremation Society of Pennsylvania, we also prioritize your work-life balance, offering a supportive workplace that has been certified a Great Place to Work for three consecutive years! Join us and experience competitive pay, comprehensive health and wellness plans, and ongoing career development opportunities. If you’re seeking a fulfilling career where you can truly make a difference, apply today and find your path with us!

Frequently Asked Questions (FAQs) for Office Coordinator (SD) Role at SCI
What are the key responsibilities of an Office Coordinator at Cremation Society of Pennsylvania?

As an Office Coordinator at Cremation Society of Pennsylvania, you will have a variety of responsibilities that include supporting the sales team by processing and validating contractual agreements, providing exceptional customer service to handle inquiries, and assisting visitors upon their arrival at the office. Additionally, you will manage phone calls, produce financial reports, and input data into CRM systems, all while ensuring that office operations run smoothly.

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What qualifications are needed for the Office Coordinator position at Cremation Society of Pennsylvania?

To apply for the Office Coordinator role at Cremation Society of Pennsylvania, candidates should have a high school diploma or equivalent, along with 3 to 5 years of administrative or related experience. Proficiency in Microsoft Office Suite, strong time management and organizational skills, and the ability to communicate clearly are essential. A notary license is preferred but not required.

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How does Cremation Society of Pennsylvania support work-life balance for Office Coordinators?

Cremation Society of Pennsylvania is committed to ensuring a healthy work-life balance for its employees. As an Office Coordinator, you will benefit from a flexible work environment designed to promote productivity and personal fulfillment. The company is recognized as a Great Place to Work, which reinforces the importance of balancing professional responsibilities with personal life.

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What type of training and development opportunities are available for an Office Coordinator at Cremation Society of Pennsylvania?

At Cremation Society of Pennsylvania, Office Coordinators have access to various job-related training, tuition reimbursement, and career path development programs. These opportunities are designed to help you grow professionally and enhance your skills while contributing to the organization's success.

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What benefits can an Office Coordinator expect when working at Cremation Society of Pennsylvania?

As an Office Coordinator at Cremation Society of Pennsylvania, you can expect a generous compensation package that includes competitive health and wellness plans, a 401(k) plan with company match, paid time off for vacation and personal days, and many other valuable benefits. These offerings are part of the company's commitment to supporting its employees in every aspect of their lives.

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Common Interview Questions for Office Coordinator (SD)
Can you describe your experience with administrative tasks relevant to the Office Coordinator role?

When answering this question, consider detailing specific administrative roles you've held, the tasks you managed, and how these experiences have prepared you for the Office Coordinator position at Cremation Society of Pennsylvania. Highlight your proficiency in using office software and any particular projects that demonstrate your organizational capabilities.

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How do you handle high-pressure situations in an office environment?

To effectively answer this question, provide examples of past experiences where you successfully managed stress and met deadlines. You might discuss a specific high-pressure project at Cremation Society of Pennsylvania and the strategies you employed to maintain composure and efficiency.

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What strategies do you use to prioritize your tasks?

When responding, explain your approach to setting priorities, such as using to-do lists or digital tools to manage tasks efficiently. Reference how you would apply these strategies specifically as an Office Coordinator to meet the demands of the role at Cremation Society of Pennsylvania.

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Describe a time you provided exceptional customer service.

Share a specific example that illustrates your customer service skills, ideally in a professional setting. Emphasize the impact your actions had on the customer and how you would bring that same dedication to client interactions at Cremation Society of Pennsylvania.

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How do you ensure accuracy in your work, especially with contractual agreements?

Discuss your attention to detail and any systems or methods you use to double-check your work. Relate it to the responsibilities of the Office Coordinator at Cremation Society of Pennsylvania, where accuracy is crucial in supporting the sales team and validating contracts.

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Have you worked with CRM systems before? If so, which ones and how did you utilize them?

In your answer, mention any CRM systems you've used in past positions and describe how your familiarity with these tools will help you in the Office Coordinator role at Cremation Society of Pennsylvania. Highlight any specific tasks you performed using these systems.

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How do you approach teamwork and collaboration in a diverse environment?

Explain your philosophy regarding teamwork and collaboration, focusing on respecting diverse perspectives and communicating effectively. Use examples from your previous roles that illustrate how you foster collaboration among team members, particularly in a busy office setting like that of Cremation Society of Pennsylvania.

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What do you find most rewarding about working in an administrative role?

Reflect on the aspects of administrative work that you enjoy the most, such as supporting team efforts, solving problems, or achieving organizational goals. Connect this to how these rewards align with the mission of Cremation Society of Pennsylvania.

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Describe your experience operating office equipment and handling clerical tasks.

Provide details about the office equipment you have operated, such as photocopiers and fax machines, and discuss your experience with clerical tasks like data entry and document management, emphasizing your readiness to handle these responsibilities at Cremation Society of Pennsylvania.

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What motivates you to join Cremation Society of Pennsylvania as an Office Coordinator?

Express your genuine interest in the values and mission of Cremation Society of Pennsylvania, elaborating on how the role of an Office Coordinator aligns with your career aspirations and how you can contribute positively to the company culture.

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Full-time, on-site
DATE POSTED
April 16, 2025

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