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Product Designer

The Challenge

Obesity has become a global epidemic; in the UK, we spend £9 billion a year alone on diseases like type 2 diabetes (that’s 10% of the NHS budget). What’s shocking is most of this is preventable – through sustained lifestyle and habit change.

Enter Second Nature...

We’re here to help people take control of their health. By bringing together the latest behavioural science, psychology, technology, and the talents of our incredible team, our mission is to eradicate the global epidemic of chronic lifestyle diseases once and for all.

Our habit-change programme – delivered digitally through mobile and web apps – helps people transform their lifestyle, lose weight, and ultimately reduce their risk for serious conditions such as type 2 diabetes and heart disease.

About Us

  • We've positively changed the lives of over 250,000 people
  • We're rated 'Excellent' by over 7k of our members on Trustpilot
  • We're growing rapidly & are now a profitable business
  • We’re one of the few consumer health brands that are commissioned by the NHS and leading health insurer, Vitality Health
  • We're a leading B2C provider of GLP-1 medication-assisted weight loss programmes and 1 of 5 NICE-approved providers to deliver these services within the NHS in the future
  • Our team members stay with us for an average of 4.3 years

The Role

We’re looking for a Product Designer who can create exceptional multi-channel user experiences and is passionate about making a positive difference in the world.

You'll be a key part of our growing Product team, working closely with Product Managers, Engineers, and other stakeholders to design experiences that drive user engagement and business growth.

What You’ll Do

  • Work on the end-to-end design process, from discovery to high-fidelity designs
  • Conduct user research and translate insights into user-friendly designs
  • Design and iterate on web and mobile experiences, ensuring consistency and usability
  • Support the evolution of our Design System in collaboration with Engineering
  • Work closely with Product Managers to shape product roadmaps and initiatives
  • Contribute to the company’s Brand Guidelines and ensure visual consistency across products
  • Present and communicate design decisions to stakeholders

What We’re Looking For

  • 2-3+ years of Product Design experience
  • Strong portfolio showcasing work on digital products (web & mobile)
  • Experience designing user-centered solutions that drive business impact
  • Proficiency in Figma and relevant design tools
  • Strong visual design and interaction design skills
  • Ability to work collaboratively with Product and Engineering teams
  • Comfortable conducting and applying user research findings
  • A proactive, problem-solving mindset with a keen eye for detail
  • Passion for health tech and making a meaningful impact

Nice to Have

  • Experience working on growth-driven design (e.g., optimising conversion rates)
  • Experience in healthcare, wellness, or consumer tech
  • Competitive salary, share options, and bi-annual performance reviews
  • Hybrid working: 1-2 days/week in our West London office, the rest remote
  • Remote working flexibility: up to 4 weeks at a time within a 2-hour UK time zone
  • 25 days of holiday plus national holidays
  • Quarterly company meetups and socials
  • A team of intelligent, friendly, and highly motivated individuals
  • £200/year professional development budget
  • Access to Salary Sacrifice and Cycle to Work schemes
What You Should Know About Product Designer, Second Nature

Meet Second Nature, where we’re on a mission to help people take control of their health by combating the global epidemic of chronic lifestyle diseases. We are currently looking for a talented Product Designer to join our passionate team. In this exciting role, you will create exceptional multi-channel user experiences that not only dazzle but also drive user engagement and business growth. You’ll play a vital part in the Product team, collaborating closely with Product Managers and Engineers, engaging in all facets of the design process from discovery right through to high-fidelity designs. Your user-centered design approach will be employed as you conduct user research, transforming key insights into intuitive and visually appealing designs for our web and mobile apps. Your contributions will evolve our Design System, ensuring consistency and usability across all platforms, while your creativity helps shape our brand guidelines. With a focus on health tech, your work will have a meaningful impact, helping us support the lifestyle transformations of thousands. If you have a minimum of 2-3 years in Product Design, strong skills in Figma, and a passion for making a difference through effective design, we could be the perfect match. Join us, and let’s transform lives together!

Frequently Asked Questions (FAQs) for Product Designer Role at Second Nature
What are the main responsibilities of a Product Designer at Second Nature?

The main responsibilities of a Product Designer at Second Nature involve managing the entire design process, conducting user research to inform user-friendly designs, and designing experiences for both web and mobile platforms. A critical aspect of this role is ensuring consistency and usability within our products and collaborating with Engineering to evolve our Design System.

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What qualifications are required for the Product Designer position at Second Nature?

To apply for the Product Designer role at Second Nature, you should possess 2-3+ years of Product Design experience along with a strong portfolio showcasing your work on digital products. Proficiency in Figma and other design tools is essential, as well as strong visual and interaction design skills. A proactive and detail-oriented mindset aimed at making a positive impact in health tech is also sought after.

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How does the Product Designer collaborate with other teams at Second Nature?

Collaboration is key at Second Nature for a Product Designer. You will work alongside Product Managers and Engineers to shape product roadmaps and design solutions that effectively meet user needs. Your role also involves presenting and communicating design decisions to various stakeholders, ensuring that everyone is aligned towards a common goal.

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What makes Second Nature an attractive employer for a Product Designer?

Second Nature is an attractive employer for a Product Designer due to its commitment to making a meaningful difference in health tech while fostering a positive workplace culture. Offering competitive salaries, flexible remote working options, and professional development opportunities are just some of the advantages. Our team enjoys a supportive environment and the chance to positively influence the lives of hundreds of thousands.

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What kind of design tools should a Product Designer be proficient in at Second Nature?

At Second Nature, proficiency in Figma is essential for the Product Designer position. Familiarity with other design tools and methods to create user-centered solutions is also beneficial. The ability to adapt to new tools and collaborate efficiently is crucial for successful design outcomes.

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Common Interview Questions for Product Designer
Can you describe your design process when creating user-centered products?

A strong answer would include detailing your end-to-end design process, highlighting how you conduct user research, prototype, and iterate on designs based on user feedback while ensuring the final product aligns well with business goals.

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How do you ensure consistency across multiple platforms (web and mobile)?

Discuss the protocols you follow to maintain design consistency, such as using a design system, adhering to brand guidelines, and regular collaboration with developers and other designers to ensure seamless user experiences across platforms.

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What methods do you use to conduct user research?

Explain the different techniques, like surveys, interviews, usability testing, and how you leverage these insights to inform design decisions that enhance the user experience.

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How do you handle feedback on your design work?

Describe how you approach constructive criticism by being open-minded, focusing on the feedback’s objectives, and how you iterate based on suggestions while still maintaining your design vision.

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What is your experience with Figma and other design tools?

Share your hands-on experience with Figma, including specific projects where you utilized the tool effectively. Mention any other design software you are familiar with, illustrating how they complement your design approach.

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Can you provide an example of a successful design project you worked on?

Choose a project that showcases your skills, ideally with measurable outcomes. Explain your role in the project, the challenges faced, and how your design solutions directly contributed to its success.

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How do you prioritize features in your design work?

Talk about the methodologies you apply to prioritize features, such as user needs assessments, business value alignment, and balancing constraints like time and resources to deliver the best outcomes.

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What steps do you take to stay updated with design trends?

Mention how you stay engaged with design communities, follow industry leaders, and regularly participate in webinars or training to enhance your skills and stay abreast of changing trends in the design landscape.

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How do you measure the impact of your design solutions?

Explain the metrics or indicators you look at, including user engagement, conversion rates, and feedback scores, providing examples of how you've adapted designs based on data collected.

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What inspires you as a designer, particularly in the health tech space?

Share your passion for health tech and how the potential to make a difference inspires your design work. Discuss how seeing the direct impact of your designs can motivate you to keep pushing creative boundaries.

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Second Nature is a manufacturer and retailer of household air filters. This company is headquartered in Raleigh, North Carolina and was established in 2012.

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DATE POSTED
April 8, 2025

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