Director of Sales - Maravilla Scottsdale - job 2 of 2

The Director of Sales at Maravilla Scottsdale is responsible for leading the sales team to achieve occupancy goals, developing relationships with prospective residents, and executing strategies to promote the community's senior living options. This role involves face-to-face selling, conducting community outreach, mentoring staff, and employing effective follow-up techniques to secure qualified move-ins.

Candidates for the Director of Sales position at Maravilla Scottsdale should have a minimum of five years of successful experience in senior housing. Strong leadership, excellent communication skills, and a proven track record in sales are essential. The ability to coach and motivate a team while also being proactive in generating leads is crucial.

The Director of Sales plays a significant role in promoting Maravilla Scottsdale by engaging in on-site tours, phone follow-ups, and community outreach events. By fostering relationships with referral groups and influencers, the Director helps enhance community visibility, ensuring that families are informed about the options available in our luxury senior living community.

As the Director of Sales at Maravilla Scottsdale, you'll find a collaborative and vibrant work environment. We value innovation and responsiveness, empowering our leadership team to make a significant impact within our luxury senior living community. You'll work alongside passionate professionals committed to providing exceptional service and care.

Senior Resource Group is committed to supporting its employees, including the Director of Sales at Maravilla Scottsdale, through ongoing training and professional development. We encourage a culture of growth, offering resources and mentorship that enable our leaders to excel in their roles and drive successful outcomes in our communities.

When discussing your experience leading a sales team, focus on specific achievements, how you motivated your team, and strategies you implemented to meet sales goals. Highlight any innovative approaches you took and discuss how you overcame challenges to inspire your staff.

When answering this question, share various strategies you've used to generate leads, such as community events, partnerships with local organizations, online marketing, and outreach programs. Emphasize your relationship-building skills and how they contributed to increasing interest in senior living options.

Discuss the closing techniques you’ve found effective, including establishing rapport, understanding customer needs, and creating urgency. Share specific examples where you closed a deal successfully and how you tailored your approach to meet the prospective resident’s unique requirements.

Explain your coaching philosophy by discussing how you assess individual team members' strengths and areas for improvement. Share your experience with setting specific goals, providing constructive feedback, and creating development plans to help your team achieve sales success.

Outline the strategies you have implemented in your previous roles to meet or exceed occupancy goals. Mention tactics like personalized tours, community outreach initiatives, and follow-up procedures that foster relationships with potential residents and increase move-ins.

Describe your systematic approach to lead follow-ups, including the use of a CRM system, scheduling strategies, and personal touches that enhance communication. Highlight how consistent follow-ups have led to success in previous roles.

Share your experiences with community outreach and how you leveraged local networking opportunities to promote senior living options. Highlight specific relationships you’ve built with referral groups and how this activity has positively impacted occupancy rates.

Discuss the methods you use to stay informed, such as attending industry conferences, participating in webinars, and being a part of professional organizations. Highlight the importance of adapting to trends for maintaining competitiveness in the senior housing market.

Sharing a success story here can illustrate your problem-solving skills. Describe the challenges you faced during a particular sale and detail the steps you took to address concerns and ultimately secure the deal.

Explain how you set measurable KPIs to track the performance of your sales team, like occupancy rates, conversion rates, and lead generation metrics. Discuss how you assess both quantitative results and qualitative feedback to ensure continuous improvement.