Job details

Quality Control Specialist

Get a free resume review

Quality Control Specialist
Location: 100% Remote (PH Only)
Compensation: 42,000 PHP/monthly + Comprehensive benefits package

Work Schedule: Monday to Friday 8AM CST - 5PM CST with a 1 hour off the clock lunch; Overtime availability for Special Projects
Reports to: Quality Control Supervisor

The Quality Control Specialist will ensure the organization’s compliance with applicable laws following relevant company standards and regulations. The QCS will be responsible for monitoring and documenting compliance activities, advising leadership and management on compliance matters. Maintain a deep knowledge of company policies and regulations staying abreast of all company of any organization policy changes. Review organizations business practices to ensure pertinent regulations are followed, identify areas of non-compliance, and create a plan to implement corrective changes as needed. Assist in the development of compliance training programs. The QCS will have strong analytical thinking skills and be able to maintain meticulous records of complaints and compliance activities. Performs advanced tasks under minimal supervision.

What you'll do:

Creates reports, queries, policies as needed by Quality Assurance, including reports/queries which support business operations within VACI
Interfaces with VACI employees regarding fixes, modifications, and adjustments needed to be within Quality Assurance Standards
Understands the United States Department of Veterans Affairs (VA) claim process, rating schedules, and adjudication processes
Ensures Quality Assurance processes, checkpoints, policies, and procedures are adhered, identified, and reported.
Implements, executes, monitors, and supports continuous improvement efforts and support cross department decision making.
Assists with updating, implementing improvements, and maintaining the Quality Assurance program to ensure that legal requirements and customer expectations are met.
Audits processes, practices, documents to identify weaknesses to include end user testing on VACI’s websites and marketing products
Educates and trains employees on regulations and industry best practices

What you'll bring:

Ability to communicate effectively, both orally and in writing
Methodical and logical thinking, able to carry out day-to-day tasks with little supervision
Use initiative to identify problems and provide solutions
Experienced with using a CRM
Competency with Microsoft Office 365 Suite
Problem-Solving skills
Time-Management skills
High level of attention to detail
Deadline conscious

Required Qualifications:

3 or more years of relevant working experience in compliance field
3 or more years of administrative experience
Strong analytical skills and critical thinking skills
Reliable high-speed internet

Preferred Qualifications:

Experience working with Veterans is a plus.
Bachelor’s Degree in a related field.
Familiarity with veteran benefit administration

Compensation & Benefits:

Night Shift Differential Pay
13th Month Bonus
Vacation Pay
Sick Pay
Holiday Pay
Maternity/Paternity Leave
Parental Leave
Medical Plan (Upon Regularization*)

Equal Opportunity Employer:
We value diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, marital status, disability, or any other status protected by applicable law.

Average salary estimate

$5040 / YEARLY (est.)

min

max

$5040K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Quality Control Specialist, Served With Honor

Join our team as a Quality Control Specialist at a progressive company that puts compliance and quality at the forefront of its operations. This fully remote opportunity is open for candidates based in Metro Manila, offering a competitive salary of 42,000 PHP/month along with a comprehensive benefits package. As a Quality Control Specialist, you'll work from Monday to Friday, 8 AM to 5 PM CST, ensuring that our organization adheres to all relevant regulations and company standards. Your role will be pivotal in monitoring compliance activities, documenting findings, and advising senior management on these matters. You'll dive deep into the complexities of quality assurance, from creating necessary reports to interfacing with employees about regulatory needs and adjustments. We’re looking for someone with excellent analytical skills, high attention to detail, and problem-solving capabilities. If you thrive in a methodical environment and enjoy educating others about compliance best practices, this position is perfect for you. Here’s your chance to make an impact and support continuous improvement while working from the comfort of your home. If you're eager to grow within a collaborative and inclusive workplace, we encourage you to apply and be part of our mission to uphold high standards of quality and compliance across our operations.

Frequently Asked Questions (FAQs) for Quality Control Specialist Role at Served With Honor

What are the main responsibilities of a Quality Control Specialist at our company?

As a Quality Control Specialist, your key responsibilities will include monitoring and documenting compliance activities, creating reports to support business operations, and advising management on compliance matters. You'll also conduct audits on processes and practices, ensuring that our operations align with our Quality Assurance standards and legal requirements.