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Manager, Sales Finance - job 2 of 2

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Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

What you get to do in this role:

This is a highly visible role leading Sales Finance for Commissions with senior stakeholders across Sales, HR, Sales Compensation, Legal, Operations, and Finance.

Commissions Budget Management: Develop and manage the annual commission budget, by partnering with accounting to track actuals throughout the year, providing regular updates and proposing adjustments if necessary
Commission Plan Design & Modeling: Work closely with Sales Operations and HR to develop and model commission plans that align with company goals, sales targets, and performance metrics.
Sales Compensation Analysis: Analyze sales performance and commission payouts, ensuring they are in line with agreed-upon compensation plans. Provide insights into performance trends and opportunities for improvement.
Reporting & Forecasting: Own the content for the quarterly CFO compensation review by sharing important insights to drive decision making
Sales Data Management: Work with sales, operations, and accounting teams to maintain accurate data related to commissions, ensuring the integration of multiple systems (e.g., CRM, compensation management platforms) and data sources.
Process Improvement: Identify opportunities for process improvements and automation in commission reporting, calculation, and reporting.
Ad-Hoc Analysis: Provide ad-hoc financial analysis and reporting on commissions, including the impact of changes in commission structures, special incentives, and sales performance
Audit & Compliance: Manage commissions exceptions and help ensure they adhere to compensation policies and regulatory requirements.

Qualifications

To be successful in this role you have:

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
Bachelor's degree in accounting, finance, economics, or related field (MBA and/or CPA is a plus)
8+ years of experience in financial planning & analysis (FP&A), consulting, investment banking, or related finance roles
Strong knowledge of commission structures, compensation plans, and incentive programs in a SaaS or technology-driven environment.
Experience with budget management, forecasting, and financial planning, particularly related to commissions and compensation.
Advanced proficiency in Excel, with the ability to manage large datasets, create complex formulas, and automate processes.
Experience with financial systems (e.g., SAP, Anaplan, Varicent) and BI tools (e.g., Tableau, Power BI).
Strong analytical and problem-solving skills with attention to detail and accuracy.
Developed internpersonal skills and the ability to effectively communicate across different levels and teams.
Demonstrated ability to manage multiple priorities, especially during busy periods like period-end, annual planning, and long-range planning processes
A developed sense of ownership with pride in work integrity, quality, timeliness, and accuracy

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

For positions in this location, we offer a base pay of $135,300 - $236,800, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

ServiceNow Glassdoor Company Review

4.5

ServiceNow DE&I Review

4.6

CEO of ServiceNow

Bill McDermott

Approve of CEO

Average salary estimate

$186050 / YEARLY (est.)

min

max

$135300K

$236800K

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What You Should Know About Manager, Sales Finance, ServiceNow

Join ServiceNow as the Manager, Sales Finance in sunny Santa Clara, California, where you will play a pivotal role in leading Sales Finance for Commissions. Here, you’ll have the chance to work with senior stakeholders across various departments – from Sales and HR to Legal and Operations. In this highly visible position, you'll manage commissions budget and partner closely with accounting to track actuals throughout the year, ensuring everything is on point with regular updates. You'll get to craft and model commission plans that not only meet company goals but also align with sales targets and performance metrics. Analyzing sales performance to ensure commission payouts are accurately aligned with plans is key, so prepare to glean insights into performance trends and identify areas for growth. Your analytical prowess will shine as you own the quarterly CFO compensation review, creating meaningful reporting that drives strategic decision-making. As you manage sales data, ensuring accuracy and integration across multiple systems, your ability to identify opportunities for process improvement will be invaluable. If you're eager to bring your expertise in financial planning, commission structures, and have a knack for data analytics, we’d love to have you on board as we make the world work better for everyone.

Frequently Asked Questions (FAQs) for Manager, Sales Finance Role at ServiceNow

What responsibilities does the Manager, Sales Finance at ServiceNow have?

The Manager, Sales Finance at ServiceNow is charged with a variety of key responsibilities including managing the commissions budget, designing commission plans that align with company goals, analyzing sales performance, and owning the content for the quarterly CFO compensation review. This role also involves maintaining accurate sales data and identifying opportunities for process improvements. Your insights will guide decision-making across the organization.