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Business Development Representative, Senior

Company Description

SGS is the world's leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 89,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.

Job Description

The Senior Business Development Representative is responsible for the sales and marketing activities at assigned accounts including development of sales growth plan, generation of required reports, establishing and maintaining customer relationships, and enhancement of the image and reputation of SGS in the marketplace.

  • Increases sales and grows profitability in assigned accounts
  • Establishes sales growth plan through the development and regular update of Sales Target Sheets.
  • Develops sales skills, in addition to technical service knowledge, in order to sell multiple product lines and to be able to develop cross-selling opportunities across business lines as they present themselves.
  • Maintains sales information systems and expense reporting systems via communications of weekly highlights, contact reports, expense reports, etc. in a timely and accurate manner
  • Creates and maintains business relationships with key customers contacts and management through regularly scheduled meetings, anticipating customer needs and ensuring operational excellence.
  • Participates in entertainment activities with existing and new customers to develop and enhance our business relationships
  • Communicates customer requirements/opportunities to SGS sales and technical management, and other functional resources as appropriate.
  • Continually involved in facilitating operational excellence by communicating customer needs to internal counterparts to ensure timely and accurate solutions to increase customer satisfaction
  • Increases industry awareness and knowledge by attending appropriate industry conferences and company meetings.
  • Takes the lead on promoting self-development through participation in company approved technical sales and leadership training programs in addition to on-the-job learning opportunities.

Qualifications

Education & Experience

  • College Degree, preferably in technical discipline or transferrable experience
  • 7+ years industry experience.

Knowledge/ Skills/ Abilities

  • A track record of repeated success in selling high value consultancy led solutions in a target led environment.
  • Personal impact and exceptional communication skills.
  • Highly developed influencing and stakeholder management skills.
  • Professional credibility, probably through an understanding of the oil and gas industry.
  • Commercial acumen and advanced negotiation skills.
  • Must have unquestionable business and personal integrity ethical standards.
  • High levels of resourcefulness, influence/organizational savvy, execution skills (strategy through implementation) as well as executive presence/impact are critical to the success of this individual.
  • The tenacity and personal drive appropriate for winning new business
  • Demonstrate strong computer skills in Microsoft Outlook, Word, Excel, and Power Point.
  • Ability to interact and effectively communicate with individuals at all levels in an organization
  • Demonstrates a collaborative approach to problem solving for win/win solutions with peer team members, management and customers
  • Able to juggle multiple demands while working in a fast paced environment

Computer skills

  • Demonstrate strong computer skills in Microsoft Outlook, Word, Excel, and Power Point.

Travel

  • Frequent travel required (34%-66%)

Additional Information

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.
 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required. 

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time. 
 
If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back.  Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.

Average salary estimate

$90000 / YEARLY (est.)
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$80000K
$100000K

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What You Should Know About Business Development Representative, Senior, SGS

Are you looking to take your career to the next level with a dynamic organization? At SGS, the world's leading inspection, verification, testing, and certification company, we are searching for a Senior Business Development Representative to join our team in Deer Park, TX. In this exciting role, you'll be responsible for driving sales and marketing activities across assigned accounts. Your mission will include developing a robust sales growth plan, generating insightful reports, and nurturing relationships with key customers to enhance the SGS reputation in the industry. You'll have the opportunity to leverage your well-honed sales skills and technical service knowledge to sell diverse product lines while exploring cross-selling opportunities. Your day-to-day would involve maintaining communication through timely sales information systems and creating deeper connections with clients during regular meetings and entertainment activities. As the voice of the customer within SGS, you'll also communicate client needs to our sales and technical management teams. Plus, you'll have the chance to attend industry conferences to enhance your knowledge and to take part in company-approved training programs for personal development. If you possess a strong mix of professionalism, resourcefulness, and an undeniable drive to win new business, this could be the perfect role for you. Join us in making a difference at SGS and help lead the way in delivering the best service in the market!

Frequently Asked Questions (FAQs) for Business Development Representative, Senior Role at SGS
What are the primary responsibilities of a Senior Business Development Representative at SGS?

The Senior Business Development Representative at SGS is primarily responsible for driving sales growth and marketing activities within assigned accounts. This includes developing a strategic sales growth plan, establishing and maintaining customer relationships, and enhancing the overall image of SGS in the market. Furthermore, the role requires a mix of communication, negotiation, and organizational skills to ensure customer satisfaction and operational excellence.

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What qualifications do I need to apply for the Senior Business Development Representative position at SGS?

To apply for the Senior Business Development Representative position at SGS, candidates typically need a college degree, preferably in a technical discipline, along with a minimum of 7 years of relevant industry experience. Candidates should possess a strong track record in selling consultancy-led solutions and demonstrate high levels of personal impact, communication skills, and commercial acumen.

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What skills are important for success in the Senior Business Development Representative role at SGS?

Success in the Senior Business Development Representative role at SGS hinges on several critical skills. These include exceptional communication and influencing abilities, advanced negotiation skills, and a comprehensive understanding of the oil and gas industry. Additionally, candidates should demonstrate strong computer literacy, particularly in Microsoft Office applications, as well as the capacity to work collaboratively with team members across various functions.

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Is travel required for the Senior Business Development Representative role at SGS?

Yes, frequent travel is an essential requirement for the Senior Business Development Representative role at SGS, with an expected travel range of 34% to 66%. This travel allows representatives to engage directly with clients, build relationships, and understand industry dynamics, making it a key part of the job.

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How does SGS support the professional development of its Senior Business Development Representatives?

SGS is committed to the professional growth of its employees, offering various opportunities for training and development. Senior Business Development Representatives are encouraged to participate in company-approved technical sales and leadership training programs and are provided with on-the-job learning experiences to enhance their skills and knowledge in the field.

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Common Interview Questions for Business Development Representative, Senior
Can you describe your experience with developing sales growth plans?

When answering this question, elaborate on your approach to creating sales growth plans, including how you identify key accounts, set achievable targets, and measure progress. Highlight specific strategies you’ve implemented in previous roles and the positive outcomes that resulted from those initiatives.

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How do you maintain relationships with key customers?

Discuss your strategy for relationship management, emphasizing regular communication, understanding client needs, and providing exceptional service. Provide examples of how you’ve successfully engaged with clients in the past and built lasting partnerships.

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Tell us about a time you successfully negotiated a deal.

Use the STAR method to structure your answer: explain the Situation, the Task at hand, the Actions you took, and the Result of your negotiations. Detail the strategies you employed and the benefits that accrued to both parties involved in the deal.

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What technical knowledge do you have regarding our industry?

Showcase your knowledge of the industry by discussing relevant trends, technologies, and challenges that affect business development. Reference any specific experiences you have that relate directly to SGS's work and how that knowledge can benefit the company.

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How do you handle customer complaints or issues?

Express your focus on customer satisfaction by outlining your conflict resolution process. Describe how you listen to clients' concerns, address their issues promptly, and ensure follow-up to maintain their trust and confidence in your company's services.

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How do you stay organized in a fast-paced environment?

Talk about your organizational tools and techniques, such as using CRM software, prioritizing tasks, and maintaining a calendar. Stress the importance of efficient time management skills and adaptability in meeting client demands and internal deadlines.

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What motivates you to succeed in a sales role?

Discuss intrinsic and extrinsic motivators, such as achieving personal goals, helping clients find solutions, and the satisfaction of closing deals. Convey a passion for sales and a commitment to excellence that drives your performance.

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Describe a successful cross-selling opportunity you identified.

Offer a specific example showcasing your analytical skills in identifying customers' needs for additional services and how you effectively positioned those solutions to generate additional revenue for your organization.

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What are some of the key challenges you foresee in this role?

Acknowledge potential challenges such as understanding client dynamics, market fluctuations, or competition. Discuss strategies you would implement to overcome these challenges, emphasizing your proactive approach to problem-solving.

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Why do you want to work at SGS?

Share your admiration for SGS's reputation, values, and industry leadership. Make connections between your skills, experiences, and what you can bring to the team, showing alignment with the company's mission and culture.

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SGS is an inspection, verification, testing, and certification company. The company inspects agricultural products, minerals, petroleum and petrochemicals, motor vehicles, and consumer goods. SGS is headquartered in Geneva, Switzerland.

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April 12, 2025

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