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Senior Data Analyst

At SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing so. It’s in our differences that we will keep revolutionising the way for our customers. We are better together!

What We Do…

We’re people who love technology but know that hoteliers just want things to be simple. So since 2006 we’ve been constantly innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply.

 

We’ve helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between.

 

And today, we’re the world’s leading open hotel commerce platform, supporting 44,500 hotels in 150 countries - with over 100 million reservations processed by SiteMinder’s technology every year.

About the Senior Data Analyst role...

Senior Data Analyst will be part of Enterprise Data Management & Analytics team and will be responsible to support Business with advanced Analytics and insights to highlight opportunities or any risks for effective decision making. In this role, you will be   responsible for driving Operations self-service dashboards initiatives end-to-end, while supporting new initiatives to enhance the various data analysis and visualisation efforts across reference data domains.

What you’ll do…

  • Analysing complex business data to identify trends, patterns, and anomalies relevant to business reporting

  • Designing and building maintainable and scalable visualisations (Tableau)

  • Process mapping and optimisation.

  • Eliciting and defining user needs and translating it into functional requirements

  • Developing proactive, diagnostic and predictive data driven insights and reports that drives strategies and support decision making.

  • Execute complex database queries to support in-depth data analysis and operational insights

  • Perform data reconciliation and ensure data integrity and reliability

  • Collaborate with cross functional teams to understand their data needs and translate them into tailored, user friendly reports.

What you'll have...

  • Extensive years of demonstrated experience in Business / Data Analysis

  • Strong analytical skills and attention to details

  • Proficiency in Excel, advanced SQL and Python for data analysis

  • Experience with visualisation tool like Tableau to present the insights clearly.

  • Experience working sources such as SalesForce/ Zuora/ Marketo/ Intercom would be highly advantageous.

  • Familiarity with Analytics Engineering tool like DBT would be highly advantageous.

  • Experience with CI/CD processes involving Git would be advantageous.

  • High level of skill in the application of analytical, conceptual and problem solving techniques to provide meaningful reports

  • Analytical thinker and problem solver

  • Exceptional communication skills

Our Perks & Benefits…

- Competitive salary based on your experience

- Equity packages for you to be a part of the SiteMinder journey 

- Flexibility to work fully remote or in a hybrid model (in-office & from home)

- Excellence-driven, collaborative and non-hierarchical culture

- Mental health and well-being initiatives

- Generous parental (including secondary) leave policy

- Paid birthday, study and volunteering leave every year

- Sponsored social clubs, team events, and celebrations

- Employee Resource Groups (ERG) to help you connect and get involved 

- Investment in your personal growth offering training for your advancement

Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch.

When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.

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Average salary estimate

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What You Should Know About Senior Data Analyst, SiteMinder

Join SiteMinder as a Senior Data Analyst in Manila, where your analytical prowess can shape the future of the hotel commerce industry! We believe that each team member contributes uniquely to our success. As a Senior Data Analyst, you’ll dive deep into complex business data to uncover trends and patterns that can guide us in making informed decisions. You'll be a key player in our Enterprise Data Management & Analytics team, driving self-service dashboard initiatives that empower our operations. Your role will also involve creating scalable visualizations using Tableau, executing complex database queries, and ensuring data integrity throughout our processes. You won't just be crunching numbers; you'll be collaborating with cross-functional teams, translating data needs into insightful reports that can enhance our business strategies. At SiteMinder, we pride ourselves on our diverse culture that values the unique perspectives of each employee. With us, you’ll harness the power of data to revolutionize the travel experience for hotel owners and guests alike. Additionally, you will find a supportive environment that encourages your professional growth and personal wellness. Whether you choose a fully remote setup or a hybrid model, we ensure a work-life balance that’s accommodating and productive. If you’re an analytical thinker with strong communication skills and a passion for data, we can't wait for you to join our dynamic team and take your career to the next level!

Frequently Asked Questions (FAQs) for Senior Data Analyst Role at SiteMinder
What are the primary responsibilities of a Senior Data Analyst at SiteMinder?

As a Senior Data Analyst at SiteMinder, your main responsibilities include analyzing complex business data to identify trends, designing and building scalable visualizations with Tableau, and supporting cross-functional teams by translating their data needs into actionable reports. You’ll also work on operational insights, data reconciliation, and ensuring data integrity, making your role pivotal for effective decision-making.

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What qualifications do I need to become a Senior Data Analyst at SiteMinder?

To qualify as a Senior Data Analyst at SiteMinder, you should have extensive experience in business and data analysis, a strong analytical mindset, and proficiency in tools like Excel, SQL, and Python. Experience with Tableau for data visualization is essential, alongside familiarity with systems like SalesForce, and an ability to engage in CI/CD processes would be a strong advantage.

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How does SiteMinder support professional growth for Senior Data Analysts?

SiteMinder recognizes the value of continuous learning and development. As a Senior Data Analyst, you will have access to training resources that support your advancement in analytical skills and professional growth. We foster a collaborative culture that encourages knowledge sharing, ensuring that you’re always learning and evolving in your role.

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What tools will I be using as a Senior Data Analyst at SiteMinder?

In your role as a Senior Data Analyst at SiteMinder, you will primarily utilize Excel, advanced SQL, and Python for data analysis. You will also leverage Tableau for creating insightful visualizations, and familiarity with analytics engineering tools like DBT will be beneficial for streamlining data processes.

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What is the team culture like for Senior Data Analysts at SiteMinder?

At SiteMinder, the team culture is excellence-driven, collaborative, and inclusive; we value diverse perspectives and experiences. As a Senior Data Analyst, you will be part of a non-hierarchical environment where your contributions are acknowledged and where teamwork is essential in driving innovative data solutions.

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Common Interview Questions for Senior Data Analyst
Can you explain a complex data analysis project you worked on as a Senior Data Analyst?

In response to this question, consider detailing a specific project where your analytical skills were crucial. Focus on the methodologies you used, the challenges you faced, and how your insights influenced business decisions. Use metrics and outcomes to showcase the impact of your work.

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What techniques do you use for data visualization as a Senior Data Analyst?

Discuss your familiarity with various data visualization tools, particularly Tableau. Mention the importance of tailoring visuals to the audience, emphasizing clarity and relevance, and providing examples of how effective visualization can drive decision-making.

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Describe your experience working with complex SQL queries.

Provide examples of complex SQL queries you have created. Discuss the data you were analyzing, the insights gained, and how those insights benefited the business. Highlight your proficiency in writing queries that efficiently extract meaningful data from large datasets.

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How do you ensure data integrity during your analysis?

Explain the methods you employ to verify data accuracy during analysis, such as data reconciliation processes and validation checks. Provide an example where you identified discrepancies and resolved them, underscoring the importance of reliability in data-driven decision-making.

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What steps do you take to understand a stakeholder's data needs?

Share your approach to engaging with stakeholders to gather requirements. Highlight communication skills, effective questioning to clarify needs, and how you translate their requirements into functional reports. Emphasize collaboration as key in understanding and delivering relevant data insights.

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Can you provide an example of a time when your analysis uncovered a significant business opportunity?

Respond with a specific scenario where your analysis led to a notable business opportunity. Outline the analytical process, the findings, and how the business acted on your insights. Emphasize the skills and tools you used to arrive at those conclusions.

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How do you prioritize tasks when working with multiple data projects?

Discuss your prioritization strategy, such as assessing project impact, deadlines, and the resources available. Share an example where you successfully managed competing deadlines while ensuring quality in your analysis.

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What is your experience with predictive analytics?

Describe your exposure to predictive analytics, including the tools and techniques you have utilized. Provide examples where predictive analysis informed decisions and drove strategic initiatives, emphasizing your role in the process.

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How do you handle feedback on your data analysis reports?

Talk about your openness to feedback and how you incorporate it into your work. Provide an example where constructive criticism led to improvements in your reports or analysis processes, demonstrating your commitment to continuous improvement.

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Can you explain a time when you had to simplify complex data for a non-technical audience?

Illustrate your ability to convey complex data analysis in simple terms through a real-world example. Discuss the techniques you used to communicate insights effectively, ensuring that the audience grasped the essential takeaways without getting lost in technical jargon.

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To liberate hoteliers with technology that makes a world of difference

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Full-time, hybrid
DATE POSTED
January 9, 2025

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