Security Officer

The main responsibilities of a Security Officer at Smucker in Orrville, OH include providing surveillance of the corporate campus, conducting patrols, and ensuring adherence to security policies and procedures. You will coordinate emergency responses, monitor alarms and video surveillance systems, and prepare incident reports. In addition, you'll also be expected to administer First Aid/CPR when necessary, making your role integral to maintaining a safe environment.

To qualify for the Security Officer role at Smucker, you need a high school diploma or equivalent and prior experience in security, EMS, military, or law enforcement. A clean driving record for the past five years is required, and candidates must be able to lift up to 50 pounds. Strong communication skills and the ability to work flexible schedules, including nights and weekends, are essential. Additionally, you must be willing to obtain a Concealed Carry Weapons permit.

The Security Officer position at Smucker in Orrville involves a night shift schedule. You’re required to work from Sunday to Tuesday, 6 PM to 6 AM, as well as Wednesday from 6 PM to midnight. This schedule provides the opportunity to monitor the corporate campus during off-hours, ensuring safety and security for employees and guests alike.

Beneficial skills for a Security Officer at Smucker include experience with control/alarm monitoring and video surveillance applications, strong written and verbal communication abilities, and problem-solving skills to respond to various situations effectively. Furthermore, having a proactive approach and a strong sense of ethics will help you thrive in this role, as you’ll be entrusted with the safety of our campus and its occupants.

Smucker is committed to supporting its employees through a culture of community and collaboration. This includes a Total Rewards Benefits Program comprehensive in meeting physical, emotional, and financial needs. Employees receive support in professional development and can take advantage of our Thriving Together Philosophy, which emphasizes employee well-being and inclusion, making Smucker not just a workplace but a supportive community.

In an emergency situation, my first priority would be to assess the situation quickly and accurately. I would use my training to coordinate with local emergency services and ensure the safety of all individuals on campus. It's crucial to remain calm and collected, following established protocols while prioritizing communication with others involved. Having a solid plan of action improves response times and keeps everyone informed.

I have previous experience in security and law enforcement where I developed strong surveillance skills and crisis management abilities. My background has provided me with the training needed to handle various security challenges effectively and the necessary communication skills to collaborate with emergency services when responding to incidents.

Certainly! In my previous role, I encountered a situation where two individuals were engaging in a heated argument on the premises. I approached them calmly, adhering to conflict resolution techniques by listening to both sides carefully and mediating the discussion. My ability to deescalate the situation helped restore order and maintain a positive atmosphere.

To ensure safety during shifts, I would conduct routine patrols, monitor surveillance systems, and be vigilant about potential security risks. I would also ensure clear communication with staff and guests, encouraging them to report any suspicious activity. Staying proactive is essential in maintaining a secure environment.

During a busy shift, prioritizing tasks is key. I would assess any immediate security threats first, followed by routine checks of alarms and patrols to ensure compliance with security policies. Supporting employees and guests is also a priority, ensuring their safety and comfort while managing duties efficiently.

Documenting incidents involves being thorough and accurate. I ensure all relevant details are included, such as the time, location, and nature of the incident, along with any actions taken. This not only is essential for accountability but also provides critical information for any follow-up investigations.

Customer service is vital in a Security Officer role because it sets the tone for interaction with employees and guests. A welcoming approach fosters trust and creates a positive environment, encouraging people to reach out for assistance. It transforms security into a shared responsibility among everyone on the campus.

Maintaining professionalism under pressure involves staying composed and focused. I would rely on my training to manage the situation effectively, using effective communication skills to reassure those involved and efficiently resolve the issue. Practicing mindfulness and stress-management techniques can also help keep my demeanor positive during challenging scenarios.

I believe training in conflict resolution, emergency response procedures, and physical self-defense techniques is most important for a Security Officer. These areas of training equip officers to handle a variety of situations calmly and safely, ensuring their ability to protect themselves and others as needed.

I would love to know more about the specific expectations for a Security Officer at Smucker. Additionally, understanding the training opportunities and potential career growth within the company would be valuable, as I am eager to contribute effectively and develop my skills further.