General Manager 6 - Food - job 3 of 3

As a General Manager 6 at Sodexo, you'll oversee daily food service operations at UC Health Medical Center. Your main responsibilities will include delivering high-quality food service, achieving financial targets, developing client relationships, creating strategic plans, and fostering a positive work environment among staff.

To apply for the General Manager 6 role at Sodexo, you need a Bachelor’s Degree or equivalent experience, a minimum of five years of management experience, and five years of functional experience. Additionally, strong leadership, culinary production expertise, and compliance knowledge are essential.

Sodexo values the professional development of its employees. As a General Manager 6, you will have access to various career growth opportunities, including training programs, tuition reimbursement, and resources to further enhance your skills and advance within the company.

As a General Manager 6 at Sodexo, you can expect a comprehensive benefits package that may include medical, dental, and vision care, a 401(k) plan with matching contributions, paid time off, and company holidays, ensuring a balanced work-life situation.

Teamwork is crucial for the General Manager 6 role at Sodexo. You'll need to work collaboratively with your team, fostering a positive environment and leveraging everyone's strengths to meet operational goals and ensure exceptional service to clients and customers.

In handling team conflicts, I focus on open communication and mediation. I believe it's vital to listen to both sides, facilitate a discussion about the issue, and work collectively towards a resolution that respects everyone involved.

To ensure quality food service, I implement rigorous training for staff, conduct regular quality checks, and maintain feedback loops with both employees and customers to understand their needs and continuously improve our offerings.

In my previous role, I achieved a financial target by optimizing inventory management which reduced waste. We also introduced specials based on seasonal ingredients, increasing customer satisfaction and, as a result, sales.

My approach involves regular check-ins and open communication to ensure their needs are met. I like to personalize our services based on their feedback to strengthen that relationship over time.

I motivate my team by setting clear goals, recognizing their hard work, and fostering a supportive atmosphere where they feel confident to express ideas and concerns, which ultimately boosts morale and productivity.

Compliance is non-negotiable in my management style. I ensure that my team is well-trained on all policies and procedures, promoting a culture of safety and upholding high standards of service and food safety.

Managing multiple priorities requires strategic planning and delegation. I prioritize tasks based on urgency and impact while empowering my team to take ownership of their responsibilities.

I once took over a struggling operation and revamped the menu based on customer feedback while enhancing staff training. This led to improved satisfaction ratings and increased patronage.

Exceptional customer service comes from a blend of actively listening to customers, being responsive to their needs, and consistently exceeding their expectations through a committed team.

My long-term goals include consistently improving food service quality, fostering talent development within my team, and enhancing client satisfaction to establish Sodexo as a leader in the food service industry.