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Ramp Service Employee - Part-Time - job 1 of 4

DescriptionAirport OperationsStarting pay of $19.07 per hour with competitive benefits that let you see the world:The Airport Operations department keeps operations at our airports running smoothly through planning, organization and supervision.Find your future at United! We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.Create what’s next with us. Let’s define tomorrow together.The Ramp Service Employee (RSE) is responsible for processing baggage, boxes, and/or cargo between baggage/cargo areas in the airport facilities and aircraft, as well as receiving and dispatching aircraft. We pride ourselves on being an on-time airline and are seeking dedicated individuals that understand a fast-paced environment while maintaining high-quality standards of operational safety and customer service.Key responsibilities:• Lift baggage, boxes, or cargo weighing up to 70 lbs. when loading/unloading aircraft, carts, and containers• Loading/unloading may require lifting over 100 items for a single aircraft• Push/pull loaded and empty carts and containers during loading/unloading operations• Couple/uncouple carts and/or cargo container dollies• Ascend/descend jet-way stairs while carrying baggage• Bend/stoop and crawl to move and stack/unstack cargo in aircraft and containers• Complete safety checklists for motorized equipment• Drive and operate motorized equipment (e.g., conveyor belt)• Read and interpret aircraft load sheets, checked baggage tags, and cargo labels• Count baggage/cargo being uploaded/unloaded during operations• Use signaling devices to communicate with co-workers or flight crew• Ensure compliance with United and Federal Aviation Administration (FAA) regulations and policiesQualificationsWhat You Need to Succeed (Minimum Requirements):• At least 18 years old• High school diploma, GED, or equivalent• Comfortable with computers, mobile devices, and new technologies• Able to stand, walk, and handle baggage for an eight-hour shift• Able to read, write and speak English fluently• Ability to communicate with other departments and flight crews• Must possess a valid state-issued driver’s license, with a good driving record• Must be eligible to acquire and maintain credentials vital for the position• Must pass a background check• Must pass a pre-placement physical ability test, hearing and vision tests, and drug screen• Position-specific clearances include but are not limited to FAA, TSA, Port Authority, U.S. Customs and U.S. Postal Service clearances• Available during day and night shifts, weekends, and holidays• When necessary, based on the needs of the operation, you will be required to work mandatory overtime• Able to perform a variety of physical activities including bending, stooping, climbing, and working in tight spaces, including lifting up to 70lbs• Ability to obtain required training certifications, perform safety checks, and successfully complete all required job functions, including but not limited to operating and driving equipment, loading and unloading baggage and cargo, interpreting load sheets, baggage tags, and cargo labels• Work outdoors in all temperatures and weather conditions• Must be legally authorized to work in the United States for any employer without sponsorship• Work where there will be exposure to high noise levels• Must NOT have lived outside of the United States in the past 3 years for any period longer than six months, except for military duty or government-approved exceptions• Successful completion of interview and assessment required to meet job qualifications• Reliable, punctual attendance is a crucial function of the position• Ability to meet our uniform, and appearance standards• Must be willing and able to work 100% on-siteThe starting rate for this role is $19.07.This is also a bonus eligible position (i.e. profit sharing).We offer competitive benefits: medical, dental, vision, life, accident & disability, employee assistance program, commuter, paid holidays, paid time off, 401(k), pension and flight privileges (subject to the respective collective bargaining agreement).United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
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What You Should Know About Ramp Service Employee - Part-Time, United Airlines

Are you looking for an exciting part-time opportunity at United Airlines in Boston, MA? As a Ramp Service Employee, you'll play a vital role in ensuring our flights run smoothly while enjoying a starting pay of $19.07 per hour and a range of impressive benefits. United is on a journey to redefine the airline industry, and you can be part of a committed team of over 100,000 passionate individuals. Your key responsibilities will include loading and unloading baggage and cargo, operating motorized equipment, and ensuring compliance with safety regulations. You'll need to be prepared for a hands-on role that involves lifting and moving items up to 70 lbs and working in all types of weather. At United, we value personal growth, providing opportunities to expand your career and even experience the world through our extensive travel benefits. Plus, with unbeatable health plans and industry-leading employee wellness programs, you’ll be supported every step of the way. If you're ready to work in a fast-paced environment while maintaining high standards of safety and customer service, we invite you to explore this thrilling opportunity as a Ramp Service Employee with United Airlines. Join us, and help us redefine tomorrow together!

Frequently Asked Questions (FAQs) for Ramp Service Employee - Part-Time Role at United Airlines
What are the responsibilities of a Ramp Service Employee at United Airlines?

As a Ramp Service Employee at United Airlines, your primary responsibilities will include processing baggage, boxes, and cargo between various airport facilities and aircraft. You will be lifting and moving heavy loads, ensuring on-time arrivals by loading and unloading baggage, operating motorized equipment, and performing safety checks. This role requires both physical stamina and attention to detail to ensure compliance with safety regulations and to provide exceptional service.

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What qualifications are needed to apply for the Ramp Service Employee position at United Airlines?

To qualify for the Ramp Service Employee position at United Airlines, candidates must be at least 18 years old and possess a high school diploma or GED. Comfort with computers and mobile technology is essential, along with the ability to handle heavy lifting, read and interpret aircraft load sheets, and communicate effectively with team members. A valid driver's license and the ability to pass background checks and various physical tests are also required.

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What are the working conditions for Ramp Service Employees at United Airlines?

Ramp Service Employees at United Airlines work outdoors in various weather conditions, which means you'll need to be prepared for heat, cold, rain, and changing environments. The nature of the work also involves exposure to high noise levels and requires physical activities such as bending, lifting, and operating machinery. Also, shifts may include nights, weekends, and holidays, so flexibility is key.

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What benefits does United Airlines offer to Ramp Service Employees?

United Airlines offers competitive benefits for Ramp Service Employees, including medical, dental, vision, and life insurance options. You'll also receive paid holidays, time off, access to a 401(k) plan, pension, and unique flight privileges for employees. With a focus on wellness, the airline provides programs to support your physical and emotional health, ensuring a well-rounded employment experience.

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How can I excel in the Ramp Service Employee role at United Airlines?

To excel as a Ramp Service Employee at United Airlines, prioritize understanding safety protocols, communication practices with team members, and the physical aspects of the job. Prepare for the physical demands by maintaining stamina and strength for lifting and moving cargo. Being punctual and reliable is crucial to meet operational goals while engaging positively with customers to uphold United's service standards.

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Common Interview Questions for Ramp Service Employee - Part-Time
What motivated you to apply for the Ramp Service Employee position at United Airlines?

In answering this question, share your passion for aviation and customer service. Highlight your desire to contribute to a team that values on-time operations and safety, while also expressing excitement about the benefits and growth opportunities offered by United Airlines.

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How do you handle high-pressure situations, especially in a fast-paced environment like an airport?

Discuss specific examples from your past where you've successfully navigated high-pressure situations. Explain the importance of staying calm, prioritizing tasks, and maintaining communication with your team to ensure safety and efficiency.

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Can you describe your experience with physical labor and how that relates to the Ramp Service Employee role?

Share your background that involves physical work, emphasizing your ability to lift heavy objects, stand for extended periods, and adapt to various weather conditions. Mention any relevant experiences that showcase your stamina and commitment to safe handling practices.

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What safety protocols do you think are crucial for a Ramp Service Employee at United Airlines?

Discuss essential safety protocols such as completing safety checklists, using appropriate signaling devices, and complying with FAA regulations. Stress the importance of a safety-first mindset and how it can prevent accidents and enhance team efficiency.

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How would you communicate effectively with your team in a noisy airport environment?

Illustrate techniques for effective communication, like using hand signals or two-way radios. Emphasize the value of team cohesion and maintaining clear lines of communication to ensure operations run smoothly.

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What would you do if you noticed a safety issue while working in the ramp operations area?

Express the importance of promptly addressing safety concerns by reporting them to a supervisor or team lead. Stress your commitment to maintaining a safe work environment for all employees and passengers.

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What qualities do you think are essential for success in the Ramp Service Employee position?

Discuss qualities like reliability, physical stamina, teamwork, attention to detail, and a strong work ethic. Relate these traits to your own personal strengths and how they can benefit your role at United Airlines.

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How do you prioritize tasks when managing multiple responsibilities at once?

Share a specific method for task prioritization, such as identifying urgent tasks, managing time effectively, and communicating needs to your team. Provide examples of previous experiences where your organizational skills led to successful outcomes.

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What do you know about United Airlines and its operations?

Research and share insights about United Airlines' mission, values, and recent achievements. Highlight your enthusiasm for working with a company that focuses on innovation and customer service in the aviation industry.

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How do you ensure compliance with safety regulations and company policies in your work?

Emphasize diligence in following protocols, participating in training sessions, and staying informed about the latest safety regulations. Stress the collaborative effort of communicating with coworkers to maintain compliance across the team.

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We're connecting people and uniting the world. We've paired the world's most comprehensive route network with our modern fleet, the most fuel-efficient among U.S. network carriers (when adjusted for cabin size). We have seven US hub locations, in...

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March 21, 2025

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