Salesperson - Buena Park Honda

As a Salesperson at Buena Park Honda, your primary responsibilities include responding to internet inquiries promptly, entering customer data into our CRM system accurately, generating sales appointments, and ensuring exceptional customer satisfaction. You'll also be conducting phone surveys to understand customer preferences and assessing their experience. By utilizing lead management tools, you will manage customer inquiries effectively while compiling necessary reports and documentation in a timely manner.

To become a Salesperson at Buena Park Honda, candidates should possess a strong ability to perform each essential duty satisfactorily. While a high school diploma or equivalent is typically required, having experience in sales can be beneficial. Bilingual candidates are a plus. All applicants must also pass pre-employment testing, including background checks and drug tests, and should have valid authorization to work in the USA.

Yes! Buena Park Honda offers comprehensive training for new Salespeople. The dealership has received accolades for its award-winning training programs, including recognition from Training Magazine and Brandon Hall Awards. You will receive thorough training to understand all products and services, inventory knowledge, and financing options, ensuring you’re well-prepared to deliver exceptional customer service.

At Buena Park Honda, you can expect a dynamic and supportive work environment. The dealership is part of the Sonic Automotive family, which boasts the lowest turnover in the industry. This atmosphere encourages teamwork and peer recognition. With access to comfortable facilities, competitive benefits, and tools designed for your success, you'll feel valued as you contribute to our team's achievements.

As a Salesperson at Buena Park Honda, you’ll enjoy a competitive salary averaging between $50,000 and $150,000 annually, including base pay and potential commissions. The benefits package is robust, featuring medical, dental, and vision insurance, a 401k plan, and paid time off. We also offer special automotive purchasing benefits and opportunities for individual and team performance bonuses to further boost your income potential.

When answering this question, provide specific examples of how you’ve successfully managed customer inquiries in the past, showcasing your attention to detail and ability to handle multiple requests efficiently. Highlight any tools or systems you've used to track customer interactions and enhance satisfaction.

To effectively respond to this question, showcase your organizational skills and ability to prioritize based on urgency and importance. You can mention techniques you use, such as maintaining a task list or using software tools to ensure nothing falls through the cracks.

When discussing your strategies for building rapport, emphasize the importance of active listening, showing empathy, and finding common interests. Providing examples of past interactions where you successfully connected with a customer will reinforce your response.

For this question, use the STAR method (Situation, Task, Action, Result) to structure your response. Share a specific scenario where you identified the customer’s issue, explained how you addressed it, and the positive outcome that resulted from your actions.

When answering this question, explain your experience with any CRM systems you’ve used in the past, focusing on how you've leveraged these systems to manage customer relationships and data. Be sure to mention specific functionalities you are comfortable with and how they aid in improving the sales process.

In responding to this question, discuss specific techniques you've used, such as follow-up strategies, scheduling appointments, or personalizing communication based on lead information. Provide examples of how these tactics have led to successful sales outcomes.

Your answer should reflect your enthusiasm for the automotive industry and the values of Buena Park Honda. Discuss what excites you about the company culture, their commitment to training, and how you believe you can contribute to their team.

When addressing this question, emphasize a positive mindset and resilience. Discuss how you view rejection as a learning opportunity and how you adapt your approach based on feedback received from unsuccessful pitches.

Take time to research Buena Park Honda’s inventory and financing options prior to the interview. In your answer, demonstrate your knowledge and highlight specific features or programs that stand out to you, showcasing your preparedness and interest in the role.

Discuss your long-term goals and aspirations, including how you hope to grow within Buena Park Honda. Highlight your desire for ongoing learning and development opportunities, and express interest in potential leadership roles or specialized areas within the dealership.