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Director, Business Development

About Our Company

We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.

Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.

When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.

Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.

Job Description

The Director of Business Development will play an essential role within the Growth Team at VillageMD. You will be a leader that is accountable for three main functions: Broker Relations and Other BD functions.

The scope of the role could include managing a team of Senior Managers, and Managers, among others, in a region or territory, with multiple sites in a certain geography. This role will be closely aligned in executing growth initiatives under the leadership of the VP or Senior Director of Business Development.

Leading Broker Relations, the Director of Business Development will:

  • Have a strong record of success in relationship management and consultative selling through senior executive decision-makers
  • Be highly comfortable and confident in communicating effectively with all levels of stakeholders to nurture, develop, and grow relationships on behalf of VMD
  • Have demonstrated success in the managed care market, either selling, managing relationships, or developing a strategy with payers
  • Strategically build partnerships with FMO’s and the Brokers community.
  • Closely align and work with the Outreach Team to develop broker relationships in the community to drive panel growth, specifically Medicare/MA Growth.
  • Review daily metrics and dashboards, support all growth initiatives in their area, and make certain their teams operate effectively and successfully.
  • Build pipeline and tasks to ensure maximizing growth opportunities
  • Work closely with the Senior Director and/or Vice President of Business Development to strategically review and optimize processes within the Department.
  • During AEP, they will work closely with the team to connect and present at Payor Rollouts and all FMO and Agency kickoffs.
  • During AEP, and upon the direction of their SD or VP, they will be responsible for developing volume strategies by inferring market dynamics in collaboration with internal stakeholders.
  • Be a representative in the local community for Village Medical—building relationships with other healthcare providers, social/community organizations, and marketing partners
  • Implementation of growth initiatives in the area (Network, Affiliates, Partnerships)
  • Strongly advocate for the clinics, teams, and patients

Leading “Other BD” functions, the Director of Business Development will:

  • Be responsible for growth with local market expertise, driving face-to-face interactions in the field with the community. The role will work with the broader Growth team, Clinical and Operating leads by market to execute growth strategies to drive the following KPIs: Increase Provider Count, Improve EBITDA and Grow Medicare + MA lives
  • Support in generating leads for the Central Recruitment and the Central Acquisitions Teams
  • Use their local market expertise to execute growth initiatives such as, but not limited to, Direct-to-Employer strategies and Affiliates Agreement expansion, networks, among others.

Experience to drive change

  • Bachelor’s degree required, focus in healthcare preferred
  • Professional experience in healthcare required.
  • At least 5 years in a sales/network role or other similar positions in healthcare
  • Analytical approach towards performance and sales data
  • Ability to hit sales targets in addition to management responsibility
  • Excellent management skills with the ability to train and motivate people on your team
  • Up to 25% travel across the Texas Growth markets.
  • Willing to work some weekends and nights when needed for events
  • Able and willing to travel to different areas covered by your team and when needed other markets. Must own a vehicle, mileage is reimbursed
  • Highest degree of honesty, integrity, and fairness
  • Fluency in Spanish to serve patients in the communities we operate in where necessary preferred but not required

This is an exempt position. The base compensation range for this role is $125,100 to $156,400.  At VillageMD, compensation is based on several factors including but not limited to education, work experience, certifications, location, etc.  The selected candidate will be eligible for a valuable company benefits plan, including health insurance, dental insurance, life insurance, and access to a 401k plan.

About Our Commitment

Total Rewards at VillageMD

Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families.  Participation in VillageMD’s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.

Equal Opportunity Employer

Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.

Safety Disclaimer

Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/.

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Average salary estimate

$140750 / YEARLY (est.)
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$125100K
$156400K

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What You Should Know About Director, Business Development, Summit Health

Join VillageMD as the Director of Business Development and be at the forefront of reshaping healthcare in Texas! In this pivotal role, you will lead our Growth Team's initiatives, focusing on broker relations and developing strategic partnerships within the community. You’ll leverage your expertise in managed care to cultivate relationships with payers and brokers, ensuring that we enhance our outreach and drive meaningful growth in Medicare and MA programs. By collaborating with senior management and your team, you’ll analyze performance metrics and implement innovative growth strategies, engaging directly with local providers and community organizations. This position requires a seasoned professional with at least 5 years of experience in sales or network roles within the healthcare sector, complemented by strong analytical abilities. You’ll be encouraged to showcase your leadership skills as you motivate your team to hit ambitious targets while embracing challenges that may require flexibility and travel across Texas. At VillageMD, we believe in the power of connection, enabling staff to provide high-quality, patient-centered care. Your efforts will directly contribute to improving patient outcomes and our overall mission of simplifying healthcare. Join us for a fulfilling journey where every day, you contribute to a healthier future for our community—all while enjoying competitive compensation, comprehensive benefits, and a supportive workplace culture.

Frequently Asked Questions (FAQs) for Director, Business Development Role at Summit Health
What are the primary responsibilities of the Director of Business Development at VillageMD?

The Director of Business Development at VillageMD is responsible for leading the Growth Team's initiatives focused on broker relations, strategizing partnerships, and developing and executing growth strategies within the Texas markets. This role includes managing relationships with senior executives, working closely with outreach teams to build community connections, and ensuring that objectives such as increasing provider count and improving financial outcomes are met.

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What qualifications are required for the Director of Business Development position at VillageMD?

To qualify for the Director of Business Development position at VillageMD, candidates must have at least a bachelor’s degree, preferably in healthcare, along with a minimum of 5 years' experience in a sales or network-related role in the healthcare sector. Strong analytical skills, effective management capabilities, and proficiency in communicating with diverse stakeholders are essential for success in this role.

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What does the growth strategy involve for the Director of Business Development at VillageMD?

The growth strategy for the Director of Business Development at VillageMD includes leveraging local market expertise to drive face-to-face interactions in the community. This involves collaborating with internal teams to enhance broker relationships, generate leads for recruitment and acquisitions, and exploring new opportunities like Direct-to-Employer strategies, thereby maximizing overall growth potential in the Texas markets.

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Is travel required for the Director of Business Development role at VillageMD?

Yes, the Director of Business Development at VillageMD is expected to travel up to 25% across Texas to engage with various markets. The role may also necessitate working weekends or evenings occasionally for special events or meetings with key stakeholders.

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What skills are important for success in the Director of Business Development role at VillageMD?

Key skills for success in the Director of Business Development role at VillageMD include strong relational management, excellent communication abilities, strategic thinking for building partnerships, analytical competence for reviewing performance metrics, and a proven record in sales management within the healthcare landscape.

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Common Interview Questions for Director, Business Development
How do you approach building relationships with brokers and payers in your territory?

In my previous roles, I prioritized understanding the unique needs of brokers and payers by engaging in active listening and maintaining regular communication. I believe in developing trust through transparency and delivering value-driven insights that align with their goals, making it easier to foster strong, lasting partnerships.

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What strategies would you implement to increase Medicare and MA growth in your region?

To increase Medicare and MA growth, I would conduct a thorough analysis of local demographics and market trends to identify opportunities. Collaborating with my outreach team, I would forge alliances with community organizations and healthcare providers to develop targeted marketing initiatives, ultimately aiming to improve visibility and access for patients.

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Can you describe a successful project you led in your past roles?

In my previous position, I led a project focused on expanding our services in an underserved area, which involved meticulous market research and extensive stakeholder engagement. By forming partnerships with local entities and executing targeted outreach campaigns, we successfully increased enrollment by 30% within the first year, enhancing care access for many patients.

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How do you handle setbacks or challenges in achieving sales targets?

I believe setbacks are learning opportunities. When faced with challenges in achieving sales targets, I analyze the underlying issues, solicit feedback from my team, and adjust our strategies accordingly. I encourage open communication and teamwork to innovate solutions and redirect our efforts toward achieving our goals.

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What role does data analysis play in your decision-making process?

Data analysis is critical in my decision-making process. I regularly review sales performance metrics and market data to identify trends and areas that require improvement. This analytical approach helps me make informed, strategic decisions that align with our overall business objectives and drive growth.

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How would you motivate your team to achieve ambitious growth targets?

Motivating my team involves clear communication of our objectives, recognizing individual contributions, and fostering a positive team culture. I believe in setting achievable milestones and celebrating successes along the way, while also providing necessary resources and support to ensure everyone feels empowered to meet their targets.

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What is your experience with negotiating contracts with payers?

I have substantial experience negotiating contracts with payers, focusing on understanding their priorities and objectives. I aim for mutual benefit by being transparent about our needs while also presenting data-driven insights that illustrate how proposed terms can lead to improved outcomes for both parties.

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How do you prioritize your tasks when managing multiple projects?

When managing multiple projects, I prioritize tasks based on urgency and impact. I use project management tools to track progress and ensure regular check-ins with my team, allowing us to pivot if needed and maintain alignment with our overall goals and timelines.

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What role does community engagement play in your business development strategies?

Community engagement is vital to my business development strategy. I prioritize building strong relationships with local organizations, understanding community needs, and participating in health fairs and events. This involvement creates goodwill and strengthens our organization’s reputation as a trusted healthcare provider.

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Why do you want to work at VillageMD as the Director of Business Development?

I am drawn to VillageMD because of its commitment to patient-centered care and value-based healthcare solutions. I believe my experience and leadership style align with this mission, and I am excited about the opportunity to make a positive impact within the community while driving meaningful growth for the organization.

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Full-time, on-site
DATE POSTED
April 2, 2025

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