About Our Company

We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.

Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.

When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.

Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.

Job Description

In this role, you will oversee and manage Houston corporate office operations such as supply orders, package/mail logistics, and help facilitate corporate meetings. Additionally, you will support senior market leaders by managing their schedules, market communications, expense management, data analysis, and project planning while also offering strategic insights and proactive problem-solving to ensure smooth operations.  This role will require the individual to carry out special assignments and detailed requests with minimal supervision to effectively organize and provide operational leverage for our leadership team.

*Must be willing and able to commute in person Monday – Thursday to the Houston Corporate Office, with the option to work remotely on Friday (depending on business needs).

How can you make a difference?

•Administrative Support: Managing calendars, scheduling meetings, handling correspondence, preparing presentations, and managing travel arrangements. 
• Project Management: Tracking projects, managing timelines, and ensuring deadlines are met. 
• Communication: Serving as a primary point of contact for the executive, handling internal and external communications, and ensuring clear and effective messaging. 
• Strategic Support: Researching, analyzing data, and providing insights to inform decision-making. 
• Problem Solving: Anticipating needs, identifying potential issues, and proactively finding solutions. 
• Building Relationships: Fostering strong relationships with internal and external stakeholders 
Skills and Qualifications:
• Strong Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and maintain a high level of accuracy. 
• Excellent Communication Skills: Proficiency in both verbal and written communication, with the ability to communicate effectively with all levels of the organization. 
• Technical Proficiency: Familiarity with office software (Microsoft Office Suite, etc.) and other relevant technologies. 
• Analytical Skills: Ability to research, analyze data, and identify trends. 
• Problem-Solving Skills: Ability to identify and resolve issues proactively. 
• Interpersonal Skills: Ability to build rapport and maintain positive relationships with colleagues and clients. 
• Discretion and Confidentiality: Ability to handle sensitive information with discretion and maintain confidentiality.

*This list of responsibilities is not meant to be all inclusive as other duties and responsibilities within the scope of this position may be assigned. 

Core competencies:

• Emotional Intelligence

• Attention to detail

• Agile

• Excellent communication and interpersonal skills

• Ability to analyze data and develop actionable insights and presentations

• Relationship building

• Independent judgment, Critical thinking, and Problem-solving abilities

Skills for success:

• Planning and managing complex meeting and schedule coordination for senior leaders and the broader leadership team, which will require this individual to work across multiple stakeholders, systems/programs.

• Processing expense reports ensuring accuracy and timeliness.

• Drafting, editing and finalizing executive-facing documents and presentations.

• Providing technology and systems support and issue resolution when necessary.

• Internal and external meeting and event planning.

• Supporting senior leaders with ad hoc projects as needed.

• Broader office operations and support as necessary.

Experience to drive change:

• Bachelor’s degree in healthcare administration, business administration, or a relevant field required

• A minimum of three years of executive administrative support experience including heavy calendar management, travel coordination and expense management.

• A high service orientation

• Proven project management skills evidenced by the ability to effectively coordinate multiple vendors and resources, internal and external client relationships, meeting deadlines and adhering to established budgets.

• Demonstrated organizational skills and the ability to multi-task and deliver quality outcomes while effectively managing multiple competing priorities

About Our Commitment

Total Rewards at VillageMD

Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families.  Participation in VillageMD’s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.

Equal Opportunity Employer

Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.

Safety Disclaimer

Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/.