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AI Engineer

SuperDial is looking for an AI Engineer passionate about leveraging large language models (LLMs) to power innovative solutions in healthcare. If you love optimizing and fine-tuning LLMs, building AI-driven applications, and working with best-in-class tools like Langfuse and TensorZero, this is the role for you.

About the Role:

  • Design, develop, and deploy AI-driven solutions that enhance business-critical workflows.

  • Optimize and fine-tune LLMs for performance, scalability, and accuracy.

  • Collaborate with cross-functional teams, including product and engineering, to integrate AI capabilities into core products.

  • Ensure high reliability and efficiency of AI systems in production environments.

  • Stay ahead of advancements in AI/ML technologies, applying relevant innovations to improve SuperDial’s product suite.

  • Research and develop new applications for voice AI and LLM-powered solutions.

About You:

  • 5+ years of experience in software engineering with a focus on AI/ML applications.

  • Proven experience implementing and scaling LLM-powered workflows, using tools like Langfuse, TensorZero, or similar.

  • Strong programming skills in Python and experience with AI/ML frameworks (e.g., TensorFlow, PyTorch, Hugging Face).

  • Experience deploying AI solutions on cloud platforms (AWS, Azure, GCP).

  • Strong problem-solving skills and a passion for AI innovation.

Preferred Qualifications:

  • Expertise in voice AI, including speech recognition, natural language understanding, and conversational AI.

  • Experience in healthcare or SaaS industries.

What’s in it for you?

• The opportunity to make a meaningful impact in a fast-growing AI-driven healthcare startup.

• Significant responsibility from Day 1, with the chance to shape our AI strategy and product development.

• A remote-friendly, flexible work environment where we value work-life balance.

• Competitive salary, equity options, and benefits, including health, dental, and vision coverage.

Who we are:

SuperDial is transforming AI in healthcare, focusing on revenue cycle management solutions that drive efficiency and impact. Our team is committed to building cutting-edge AI applications that redefine the industry. Join us and help shape the future of AI in healthcare!

Average salary estimate

$125000 / YEARLY (est.)
min
max
$100000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About AI Engineer, SuperDial

SuperDial is on the lookout for an enthusiastic AI Engineer who is passionate about harnessing large language models (LLMs) to innovate solutions in the healthcare sector. If you thrive on optimizing and fine-tuning LLMs and enjoy building AI-driven applications, this role might be your perfect fit! As an AI Engineer at SuperDial, you'll be tasked with designing, developing, and deploying AI-driven solutions that will significantly enhance our business-critical workflows. You’ll collaborate with diverse teams, including product and engineering, to embed AI capabilities into our core products, ensuring they thrive in production environments. Staying on top of AI/ML advancements and applying innovative ideas to improve our product suite will also be key parts of your responsibilities. The ideal candidate has over 5 years of experience in software engineering focused on AI/ML applications and has a proven track record of implementing and scaling LLM-powered workflows using tools such as Langfuse and TensorZero. A strong foundation in Python and experience with AI/ML frameworks are essential. If you are excited about voice AI and its potential, especially in the healthcare industry, we’d love to hear from you. At SuperDial, you will have the chance to make an impact in a rapidly growing AI-driven healthcare startup that values work-life balance and offers competitive benefits. Join us on this journey to redefine the future of AI in healthcare!

Frequently Asked Questions (FAQs) for AI Engineer Role at SuperDial
What are the responsibilities of an AI Engineer at SuperDial?

The AI Engineer at SuperDial is responsible for designing, developing, and deploying AI-driven solutions focused on enhancing business workflows. They will also optimize and fine-tune large language models (LLMs) to ensure peak performance and reliability while collaborating with cross-functional teams to integrate AI capabilities into products.

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What qualifications should an AI Engineer have to work at SuperDial?

An AI Engineer at SuperDial should have over 5 years of software engineering experience with a focus on AI/ML applications. They need proven skills in implementing LLM-powered workflows, proficiency with Python, and familiarity with AI/ML frameworks such as TensorFlow or PyTorch.

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Does SuperDial provide remote work opportunities for AI Engineers?

Yes, SuperDial offers a remote-friendly, flexible work environment for AI Engineers. We believe in valuing work-life balance while allowing our team members to contribute meaningfully to our mission of transforming AI in healthcare.

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What tools do AI Engineers at SuperDial work with?

AI Engineers at SuperDial utilize advanced tools such as Langfuse and TensorZero to optimize and fine-tune large language models while building innovative AI-driven applications tailored for healthcare solutions.

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What is the focus area of SuperDial as a company?

SuperDial is dedicated to transforming AI in healthcare, with a specific focus on revenue cycle management solutions that drive efficiency. The team at SuperDial is committed to developing cutting-edge AI applications that enhance healthcare services.

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Common Interview Questions for AI Engineer
How do you approach optimizing large language models?

When optimizing large language models, I typically start by analyzing the model's performance metrics, then assess its architecture and training data. I look for areas of inefficiency or potential biases and apply techniques such as transfer learning, hyperparameter tuning, or domain-specific training to achieve enhanced results.

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Can you explain your experience with AI/ML frameworks?

Absolutely! I have hands-on experience utilizing libraries like TensorFlow and PyTorch for various projects. I have implemented several machine learning models, ranging from basic regression to complex neural networks, and appreciate how these frameworks facilitate experimentation and rapid prototyping.

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What challenges have you faced while deploying AI solutions?

One common challenge I’ve faced is ensuring the models generalize well in production. I tackle this by conducting thorough testing, including cross-validation and leveraging real-world data for ongoing performance assessment. Handling resource constraints and cloud deployment configurations has also been a learning curve.

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How do you stay updated with advancements in AI and ML?

I actively follow industry blogs, attend conferences, and participate in online courses to stay abreast of the latest trends and methodologies. Engaging with the AI community through forums and contributing to open-source projects also keeps my knowledge fresh and relevant.

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What is your experience with voice AI applications?

I have developed several voice AI applications where I optimized models for speech recognition and natural language understanding. My focus has been on enhancing accuracy and reducing latency in real-time processing, making the technology more accessible and user-friendly.

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Describe your approach to collaborating with cross-functional teams.

I believe that clear communication is key when collaborating with cross-functional teams. I typically start by establishing shared goals and regularly updating stakeholders about progress. I also gather feedback from various teams to ensure the AI integrations meet their needs effectively.

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How do you ensure AI systems maintain high reliability?

To ensure high reliability, I implement robust monitoring systems to track the performance of AI models in production. Regular feedback loops, model retraining schedules, and the incorporation of user feedback for continuous improvement also play crucial roles in maintaining system reliability.

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What techniques do you find most effective for fine-tuning models?

Fine-tuning models can vary based on the task, but I find techniques such as domain adaptation, data augmentation, and using techniques like learning rate schedules to achieve the best results. It's essential to understand the specific requirements of each use case to apply the right fine-tuning strategy.

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How do you handle ethical considerations in AI development?

Addressing ethical considerations is paramount in AI development for me. I conduct thorough bias audits on training data, ensuring diverse representation. I also promote transparency in model decisions and maintain compliance with relevant regulations, particularly in sensitive fields like healthcare.

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What excites you most about the future of AI in healthcare?

The potential to significantly improve patient outcomes excites me. Innovations in AI can lead to more personalized treatment plans and facilitate the automation of tedious tasks, enabling healthcare professionals to focus more on patient care and less on administrative burdens.

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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
March 17, 2025

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