Job details

Retail Store Manager - Full Time - Waterside Shops - Naples, FL

Get a free resume review

At Swarovski, where innovation meets inspiration, our Store Managers are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience.

We are searching for a committed Store Manager to place crystal into the hearts and hands of our customers, to lead and grow a team with passion and enthusiasm and make dreams come true.

Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your real passion for fashion and jewelry.

Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you.

About the job

You are an advocate of our brand. In this role and together with the team, you will:

Strive for excellence and go beyond in every customer interaction to deliver an exceptional customer experience
Build a loyal portfolio of existing and new customers
Recruit, lead and grow a team with a growth mindset, passion and enthusiasm
Exceed personal and team service and sales targets
Be the driving force behind new and ongoing service and sales opportunities — directly impacting our growth and success.

About you

You are an experience Store Manager, and you have:

Worked in a multi-cultural retail environment with a minimum of 3 years’ experience.
Experience in luxury, Fashion/Cosmetics/Lifestyle Brands.
Excellent and proven leadership and coaching skills.
Digital proficiency.
A winning personality to easily establish trust relationships with customers, teams and stakeholders
English skills

What we offer

You can expect a range of benefits, including:

Swarovski products discounts
Employee Assistance Program
Volunteering leave
Learning and development programs

Masters of Light Since 1895

Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality.

Founded in 1895 in Austria, the company designs, manufactures and sells the world's finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski’s heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact.

Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the law of the countries we operate in.

Swarovski is committed to Equal Employment Opportunity for all employees and will take Affirmative Action in those appropriate employment situations. All employment decisions will be made without regard to race, color, religion, age, national or ancestral origin, gender, sexual orientation, marital status, citizenship status, veteran status and disability.

Average salary estimate

$60000 / YEARLY (est.)

min

max

$50000K

$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Retail Store Manager - Full Time - Waterside Shops - Naples, FL, Swarovski

At Swarovski, where innovation meets inspiration, we invite you to become our new Retail Store Manager at the stunning Waterside Shops in Naples, FL. In this full-time role, you will play a pivotal part in enhancing our customers' experiences by providing extraordinary service and fostering a deep connection between our iconic brand and its loyal clientele. As a Store Manager, you'll lead an enthusiastic team, dedicated to creating an atmosphere that embodies the magic of our crystal products. Your leadership will empower your team to exceed sales targets and achieve exceptional service levels, while building strong relationships with both new and existing customers. With a background in luxury retail and at least three years of experience, you understand the intricacies of managing a multicultural retail environment. You'll harness your excellent coaching and digital skills to promote growth both personally and within your team. At Swarovski, we believe in continuous improvement, and you'll have the chance to learn and grow alongside us in a diverse and engaging workplace. If you share our passion for fashion and jewelry and aspire to inspire others, come explore the rewards that await you at Swarovski, where your potential truly shines.

Frequently Asked Questions (FAQs) for Retail Store Manager - Full Time - Waterside Shops - Naples, FL Role at Swarovski

What are the responsibilities of a Retail Store Manager at Swarovski in Naples, FL?

As a Retail Store Manager at Swarovski, your key responsibilities will include delivering exceptional customer experiences, recruiting and mentoring staff, driving sales, and developing a loyal customer base. You'll also be the key advocate for our brand, ensuring your team excels in service and sales, while constantly seeking new opportunities to elevate the business in a vibrant environment.