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Azure Stack HCI - job 2 of 2

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The Azure SME implements effective infrastructure solutions and will be responsible for planning, designing, as well as supporting deployment efforts for our clients for the delivery of project-based assignments including proof-of-concept, analysis, design/architecture, deployment and support.

Key Responsibilities

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Azure SME is primarily responsible for:

Azure Incident Management –

This support role will sit behind a team of 1st and second line support teams and will be a 3rd line resolver for support tickets coming through from customers relating to the platforms, sharing knowledge with L1 & L2 Teams, ensuring any ticket achieve SLA and providing technical leadership to junior member of the team.

Service Delivery Automation –

A modern support operation needs to be driven by automation. It is expected that as part of this role that the engineer will be looking to provide automated workflows or scripts to solve common issues with customer environments; ▪ Operational Procedure Documentation – The support engineer will be tasked with ensuring that all support operation procedures.

Provide escalation management –

The support is responsible for ensuring all technical issues received from clients are effectively escalated to either the professional service team or to Microsoft premier support to ensure a resolution can be found for customers.

Assists knowledge management –

The Engineer will lead in maintaining an environment conducive to exchanging and sharing knowledge internally.

Microsoft Technical Skills:

Microsoft Azure Architecture Skills (AZ-300 & AZ-301) /Azure Networking (Az-700)

· Minimum of 6 years of progressive experience in IT infrastructure solutions

· Minimum of 4 years of experience in Azure public cloud

· Minimum of 1 years of experience in in Azure Stack HCI.

· Minimum of 1 years of experience in Azure stack hardware management.

· Minimum of 1 years of experience in Azure Monitor.

· Minimum of 4 years of experience deploying cloud-based infrastructure solutions

· Strong troubleshooting experience in Azure Infra and Azure network.

· Experienced with ITIL process.

· Deployment of Azure Active Directory with on-premises Active Directory integration

· Integration of network-to-network connectivity with Azure Virtual Network Gateways, ExpressRoute, and vendor-specific VPN appliances

· Deployment of Azure networking, load balancing, and security technologies

· Deployment of storage services on Microsoft Azure

· Deployment of virtual machines on Microsoft Azure

· Migration of existing infrastructure resources to Microsoft Azure

· Implementation of locally-redundant and geographically-redundant solutions

· Deployment of Azure Backup and Azure Site Recovery services

· Understands Role Based Access Controls and Identity Access Management policies

· Experience with network planning, design, and management

· Experience with network security concepts and practices

· Experience with Microsoft Windows Server troubleshooting.

· Experience with Microsoft SQL Server or equivalent relational database software

· Experience with backup, disaster recovery, and business continuity planning

· Demonstrates strong customer service orientation and ability to work in a team-oriented, collaborative environment

· Demonstrates strong written and verbal communication skills

· Demonstrates strong organizational and time management skills

· Desire to continuously learn new and emerging technologies

Desirable Skills:

· Docker Skills

· Azure Kubernetes skills

· Azure Devops

Average salary estimate

$110000 / YEARLY (est.)

min

max

$90000K

$130000K

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What You Should Know About Azure Stack HCI, Talent Worx

Join us as an Azure Stack HCI Specialist, where your mission will be to implement cutting-edge infrastructure solutions with a focus on Microsoft Azure technologies. In this role, you'll be part of a dynamic team dedicated to supporting clients through various project-based assignments, from proof-of-concept all the way to deployment and ongoing support. With a minimum of 6 years in IT infrastructure solutions, including at least 4 years directly in Azure public cloud, you’ll bring your expertise to manage incident support as a valued 3rd line resolver. You’ll ensure all tickets meet SLA guidelines while mentoring the junior team members and fostering a positive knowledge-sharing environment. As you work closely with both internal support teams and clients, your enthusiasm for delivering automation through scripting and operational procedure documentation will shine. You’ll also manage escalations effectively, ensuring that technical issues are promptly resolved, leveraging both your extensive Azure technical skills and collaborative spirit. We’re looking for someone not just to keep the lights on but to innovate and push boundaries in the Azure landscape. With your strong troubleshooting capabilities and familiarity with Azure’s various services, including Backup, Site Recovery, and networking, you’ll play a vital role in maintaining robust IT infrastructure and supporting our clients’ needs. If you have a passion for learning and are excited about emerging technologies, this could be the perfect role for you at our company!

Frequently Asked Questions (FAQs) for Azure Stack HCI Role at Talent Worx

What are the responsibilities of the Azure Stack HCI Specialist at the company?

As an Azure Stack HCI Specialist, your primary responsibilities will include managing Azure incident responses, providing automation solutions for support operations, ensuring operational procedures are well documented, and leading knowledge management efforts within the team. Furthermore, you will be tasked with escalation management to resolve technical issues effectively.