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Program Manager

Responsibilities & Qualifications

RESPONSIBILITIES

  • Lead and oversee complex IT programs composed of multiple interrelated projects, across distributed teams and support locations.
  • Direct day-to-day management of overall contract operations, including coordination of technical staff and subcontractors.
  • Organize, manage, and ensure timely execution of all contract deliverables and program milestones.
  • Interface with government stakeholders to provide status updates, resolve issues, and ensure high-quality service delivery.
  • Establish and adjust the corporate management structure to deliver effective support in line with contractual obligations.
  • Provide subject matter expertise in program management, acquisition lifecycle support, and IT systems development and sustainment.
  • Support strategic planning, policy development, acquisition documentation, and compliance with IT service management and cybersecurity frameworks such as ITIL and DoD RMF.

REQUIRED QUALIFICATIONS

  • Experience:
    • Minimum of five (5) years of experience in program management.
    • Ten (10) years of leadership experience with progressively higher responsibility in IT and/or consulting, including acquisition process and documentation analysis.
  • Certifications:
    • Project or Program Management certification (e.g., PMP or equivalent) from an accredited institution (e.g., PMI, Defense Acquisition University, VA, etc.).
  • Education:
    • A Bachelor’s degree is required
  • Clearance:
    • Must possess IT-II security clearance or have a current National Agency Check with Local Agency Check and Credit Check (NACLC)

Overview

We are seeking a Program Manager to join our team supporting DLA J6 Enterprise Sourcing, Medical and Contingency (ESMC) Hosting and Support.

TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

 

We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.

Visit us at www.TekSynap.com. 

Apply now to explore jobs with us!  

The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.

By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status.  If at any time you would like to opt out of text messaging, respond "STOP".

Additional Job Information

WORK ENVIRONMENT AND PHYSICAL DEMANDS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

  • Locations: Contractor site/Off-site; periodic support at HQ DLA (Fort Belvoir, VA)
  • Type of environment: Remote
  • Noise level: Medium
  • Work schedule: Schedule is day shift Monday – Friday. May be requested to work evenings and weekends to meet program and contract needs.
  • Amount of Travel: Less than 10%

 

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

 

WORK AUTHORIZATION/SECURITY CLEARANCE

U.S. Citizen

IT-II security clearance or have a current National Agency Check with Local Agency Check and Credit Check (NACLC)

 

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

 

EQUAL EMPLOYMENT OPPORTUNITY

In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.

 

TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact hr@teksynap.com for assistance.

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CEO of TekSynap
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Average salary estimate

$105000 / YEARLY (est.)
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$90000K
$120000K

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What You Should Know About Program Manager, TekSynap

Join TekSynap as a Program Manager and play a key role in leading innovative IT programs that support critical missions for our Federal Government clients. In this exciting position, you’ll take charge of complex programs composed of interrelated projects, managing a talented team across various locations. Your day-to-day responsibilities will include coordinating technical staff, overseeing contract operations, and ensuring all project milestones are met with excellence. As you interface with government stakeholders, you’ll provide valuable updates and tackle challenges head-on, ensuring high-quality service delivery. With your extensive knowledge in program management, you’ll guide strategic planning and policy development while ensuring compliance with industry standards such as ITIL and DoD RMF. If you possess at least five years of program management experience and hold a Bachelor’s degree along with relevant certifications like PMP, we want to hear from you. At TekSynap, we prioritize employee wellness, offering a competitive benefits package, including health insurance, a retirement plan, and generous vacation time. Embrace the opportunity to work in a supportive environment, where your growth and contributions matter. Ready to make an impact? Apply now and discover how you can be part of a dynamic team that’s shaping the future of technology.

Frequently Asked Questions (FAQs) for Program Manager Role at TekSynap
What are the main responsibilities of a Program Manager at TekSynap?

As a Program Manager at TekSynap, you will lead and oversee complex IT programs composed of multiple related projects. Your responsibilities will include managing contract operations, coordinating with technical staff, ensuring timely execution of deliverables, interfacing with government stakeholders for updates, and establishing a management structure that aligns with contractual obligations.

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What qualifications do I need to apply for the Program Manager position at TekSynap?

To qualify for the Program Manager role at TekSynap, you should have a minimum of five years of program management experience and at least ten years of leadership experience in IT or consulting. A bachelor's degree is required, along with a Project or Program Management certification like PMP. Additionally, you must have IT-II security clearance or a current NACLC.

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How important is experience in government contracting for the Program Manager role at TekSynap?

Experience in government contracting is crucial for a Program Manager at TekSynap. The role involves working closely with government stakeholders and ensuring compliance with industry standards, which requires a solid understanding of the acquisition lifecycle and contract management.

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What type of work environment should I expect as a Program Manager at TekSynap?

As a Program Manager at TekSynap, you can expect a remote work environment with occasional on-site support at HQ DLA in Fort Belvoir, VA. The working schedule primarily falls on weekdays, but there may be times when evening or weekend work is needed to ensure project success.

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What are the physical demands required for the Program Manager job at TekSynap?

The physical demands for the Program Manager position at TekSynap involve routine tasks like using your hands for various operations, standing, walking, and occasionally lifting objects weighing up to 50 pounds. Reasonable accommodations can be made for individuals with disabilities to ensure they can perform essential job functions.

Join Rise to see the full answer
Common Interview Questions for Program Manager
Can you describe your experience in program management and why you want to work for TekSynap?

In my previous roles, I have successfully managed complex IT programs that involved cross-functional teams and stakeholders. I am excited about TekSynap because of its commitment to innovation and the federal mission, aligning with my career goals.

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How do you ensure effective communication among distributed teams?

I prioritize regular check-ins, establish clear communication channels, and use collaborative tools to keep everyone informed and engaged. This enhances transparency and strengthens team cohesion.

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Describe a challenging project you've managed and how you handled it.

One challenging project involved tight deadlines and resource limitations. I addressed this by performing risk assessments, reallocating resources, and enhancing team motivation through open communication, ultimately delivering project success ahead of schedule.

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What strategies do you use to keep project milestones on track?

To keep milestones on track, I implement project management methodologies such as Agile or Waterfall, set clear goals with specific timelines, and monitor progress regularly to make necessary adjustments while involving the team in decision-making.

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How do you measure the success of IT projects?

I measure project success by evaluating whether the deliverables were completed on time, within budget, and met or exceeded quality standards. Additionally, I gather feedback from stakeholders to assess satisfaction and impact.

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What role does risk management play in your program management approach?

Risk management is pivotal in my approach. I identify potential risks early, develop mitigation strategies, and continuously monitor risks throughout the project lifecycle to minimize impacts on project success.

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How do you handle conflicts within project teams?

I address conflicts proactively by facilitating open discussions, understanding each party's perspective, and working towards a collaborative resolution. This helps maintain team dynamics and ensures project focus.

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How do you keep yourself updated with the latest IT trends and government policies?

I regularly attend industry conferences, participate in webinars, and follow relevant publications to stay informed about the latest IT trends and government policies that can influence project management.

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Can you give an example of a project where you used ITIL or DoD RMF frameworks?

I successfully led a project where we integrated ITIL best practices for service management, which improved our service delivery metrics. I ensure these frameworks support our operations and compliance with industry standards.

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What motivates you as a Program Manager?

My motivation comes from overcoming challenges, driving innovation in technology, and making a positive impact through my work. Seeing my team succeed and deliver value to our clients is incredibly fulfilling.

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Technological advances can dramatically improve government service delivery to the citizenry. Our mission is to help our state, local and federal customers implement and support IT solutions in the enterprise. TekSynap’s maxim “Technology at the ...

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Full-time, remote
DATE POSTED
April 16, 2025

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