Network Systems Administrator - Hiring ASAP

As a Network Systems Administrator with TEKsystems, your key responsibilities will include managing IT operations for a group of 125 engineering-focused users, configuring routers and switches, troubleshooting technical issues, and providing exceptional helpdesk support. You'll also be responsible for server and network administration, ensuring everything runs smoothly for the teams you support.

To qualify for the Network Systems Administrator role at TEKsystems, candidates should have 6-8 years of IT experience along with a Bachelor’s or Associate degree in IT. Strong customer service skills and a knack for troubleshooting technical issues are essential. Experience with networking protocols and familiarity with tools such as Active Directory and Office 365 are also highly desirable.

Essential skills for success as a Network Systems Administrator at TEKsystems include strong networking knowledge, expertise in Windows and MS 0365, proficiency in configuring routers/switches, and excellent troubleshooting capabilities. A solid understanding of customer service and collaboration within teams also plays a vital role in ensuring user satisfaction and efficient IT operations.

At TEKsystems, a Network Systems Administrator can expect a fast-paced corporate R&D office environment. You'll work in a close-knit team where collaboration is key. While the structure is developing, there’s a significant opportunity to drive process improvements and contribute to creating Standard Operating Procedures (SOPs), making it an engaging place to enhance your IT career.

TEKsystems offers a competitive benefits package for Network Systems Administrators, which may include medical, dental, and vision coverage, a 401(k) retirement plan, life insurance, and various wellness programs. Additional perks include health spending accounts, transportation benefits, and paid time off, all designed to support your work-life balance.

When answering this question, focus on specific projects or tasks where you managed or configured Windows servers. Share details about the tools you used, the challenges you faced, and how your actions improved system performance or user satisfaction.

In your response, lay out a clear, step-by-step approach to troubleshooting. Discuss methods such as checking hardware connections, using diagnostics tools, and analyzing event logs. Demonstrating a systematic approach reassures interviewers of your problem-solving capabilities.

Tailor your answer by mentioning protocols you’ve worked with, such as TCP/IP, VoIP, or others. Discuss an instance where applying your knowledge of these protocols solved a specific problem or improved the network's performance.

Share a specific example where your support made a significant impact. Highlight your communication skills and patience, and detail how you ensured the user felt heard and satisfied with the outcome.

Discuss methodologies such as ITIL or agile practices that you’ve used to identify inefficiencies and implement improvements. Detail a successful project that resulted from your initiatives, focusing on measurable outcomes.

Discuss how you have utilized Active Directory in your past roles, such as managing user accounts, setting permissions, or troubleshooting access issues. Mention the impact your work had on security and user access.

Focus on a specific example that showcases your analytical skills or creativity in problem-solving. Explain the problem, the steps you took to resolve it, and the successful outcome that resulted.

Mention resources such as tech blogs, forums, certifications, or training courses that you actively engage with. Sharing an example of a recent technology you learned and how you applied it in your work can boost your credibility.

Provide insights into your experience with cloud platforms like Office 365 or any personal projects that involved cloud technology. Discuss any challenges faced, how you overcame them, and the benefits realized by the users.

Explain your methods for prioritization, such as evaluating task urgency and importance, or using project management tools. Sharing a real-life scenario where your prioritization led to successful outcomes can underscore your ability to handle multiple tasks under pressure.