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Full Stack Engineer, Product & Systems

About Tome

Tome is an AI CRM (customer relationship manager) that transforms relationships between small businesses and their customers.

We harness state-of-the-art models and techniques to simplify complex research and strategic planning. Tome surfaces the most actionable knowledge about customers from internal systems, as well as from public and proprietary data across thousands of sources.

Our system is tuned and customized by a team of experienced sellers, engineers, and researchers. Many of us previously contributed to large-scale products like Llama, Messenger, Instagram, and Pinterest.

We design and build Tome in close partnership with our early customers, from small businesses to mature enterprise sales organizations. This collaboration ensures we create enduring solutions to long-standing challenges in the industry.

Learn more at tome.app/ai.

About the role

We’re looking for an experienced, creative, and versatile engineer who is eager to tackle the challenge of building scaled, performant features and systems that deliver exceptionally innovative AI product experiences.

At Tome, engineers take ownership of projects from inception to impact, collaborating across functions and pushing the envelope on what’s possible in applied AI systems development. You’ll work alongside a talented team to deliver industry-leading solutions and contribute to Tome’s product and technical vision.

What you’ll do

  • Collaborate with product leaders to identify customer problems, scope requirements, and implement solutions.

  • Build and maintain full-stack product features and systems, end-to-end, ensuring reliability, scalability, and performance.

  • Develop observability and metrics to enable smooth operation, proactive issue detection, and continuous improvement.

  • Mentor teammates, participate in code reviews, and help shape engineering culture and practices.

  • Contribute to building a world-class engineering team through recruiting, mentorship, and knowledge-sharing.

Who you are

  • 3+ years of experience in software development, with a strong background in both front-end and back-end technologies.

  • Experience building scalable, high-performance systems that can support complex customer workflows and large-scale data processing.

  • You’re excited about Large Language Models (LLMs) and the opportunity to build systems that support and leverage them.

  • You have the ability to ramp quickly on tech stack that features TypeScript, React, Next.js, Node.js, Apollo GraphQL, and PostgreSQL.

  • Strong fundamentals in software engineering, with a degree in Computer Science or a related field.

  • Thrives in ambiguity, able to independently drive projects and deliver results in a fast-moving environment.

  • Clear communicator, capable of articulating technical decisions to both technical and non-technical stakeholders.

  • Passionate about building products customers love, ensuring our CRM is intuitive, intelligent, and indispensable.

Average salary estimate

$110000 / YEARLY (est.)
min
max
$90000K
$130000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Full Stack Engineer, Product & Systems, Tome

Tome, an innovative AI CRM company based in San Francisco, is on the lookout for a talented Full Stack Engineer to join our dynamic team. At Tome, we’re revolutionizing the way small businesses interact with their customers by utilizing advanced AI models that streamline complex research and strategic planning. As a Full Stack Engineer, you'll be at the forefront of creating cutting-edge features and robust systems that enhance our product offerings. You’ll collaborate closely with product leaders to identify customer pain points, scope solutions, and implement features that are both reliable and high-performing. Your role will encompass end-to-end development, ensuring the seamless functionality of our systems. You will also contribute to establishing observability and metrics for proactive issue detection and continuous improvement of our systems. We value mentorship, so you will play a key role in shaping our engineering culture through knowledge sharing and code reviews. If you have a strong background in both front-end and back-end technologies, a passion for AI, and thrive in fast-paced environments, then this opportunity at Tome might be perfect for you. Join us on our exciting journey to deliver exceptional AI-powered CRM solutions.

Frequently Asked Questions (FAQs) for Full Stack Engineer, Product & Systems Role at Tome
What are the responsibilities of a Full Stack Engineer at Tome?

As a Full Stack Engineer at Tome, your responsibilities include collaborating with product leaders to address customer challenges, building and maintaining full-stack features, developing observability and metrics for system performance, mentoring teammates, and actively contributing to the growth of our engineering team. You'll have the chance to lead projects from conception to delivery, ensuring that our AI CRM solutions are cutting-edge and customer-focused.

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What qualifications are needed for the Full Stack Engineer position at Tome?

Candidates for the Full Stack Engineer position at Tome should have at least 3 years of experience in software development, good knowledge of both front-end and back-end technologies, and a degree in Computer Science or a related field. Familiarity with technologies such as TypeScript, React, Node.js, and Apollo GraphQL is essential. An enthusiasm for working with Large Language Models (LLMs) is also highly valued.

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How does Tome support professional growth for Full Stack Engineers?

Tome is committed to nurturing the professional development of its Full Stack Engineers by encouraging mentorship, code reviews, and collaborative project ownership. By working closely with experienced team members and participating in recruitment efforts, you will help shape our engineering culture while also expanding your own skills and knowledge within the field.

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What is the culture like for Full Stack Engineers at Tome?

At Tome, the culture is dynamic and collaborative. Full Stack Engineers enjoy a flexible environment that fosters innovation and personal growth. Team members are encouraged to communicate effectively, share ideas freely, and take ownership of their projects, making it an exciting place to work and develop cutting-edge AI solutions.

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What makes Tome a unique place for a Full Stack Engineer to work?

Tome stands out as a unique workplace for Full Stack Engineers because we combine an exciting mission—transforming the customer relationship management landscape through AI—with a talented, diverse team of professionals. Being involved in product development from inception to implementation allows engineers to see the direct impact of their work on small businesses and customers, making it a truly rewarding experience.

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Common Interview Questions for Full Stack Engineer, Product & Systems
Can you explain your experience with both front-end and back-end technologies?

When answering this question, provide specific examples of projects where you utilized front-end technologies like React or Angular and back-end technologies like Node.js or Express. Highlight your problem-solving skills and how you ensured a seamless integration between the two layers.

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How do you approach building scalable applications?

Discuss your strategy for designing scalable systems, including considerations for architecture, database choices, and utilizing caching. Provide examples of your past experience where you've successfully built scalable applications that handled increased traffic or data.

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What experience do you have with observability and metrics in full-stack development?

Share your experience with tools such as Prometheus, Grafana, or similar solutions that you've used to monitor application performance and detect issues proactively. Providing examples of how this has led to operational improvements is also beneficial.

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How do you prioritize and manage your workload when handling multiple projects?

Discuss your time management techniques, such as task prioritization, use of project management tools, and how you effectively communicate with team members about potential challenges or changes in deadlines.

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Can you give an example of a challenging problem you solved in a team setting?

Be prepared to narrate a specific situation where you faced a technical challenge. Focus on your collaborative approach, the steps you took to resolve the issue, and how it impacted your team or project outcomes.

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What are your thoughts on working with AI and how does it impact software development?

Talk about your enthusiasm for AI technologies, especially Large Language Models, and how you see them as transformative tools for improving user experiences and automating processes in software development.

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How do you ensure code quality during development?

Discuss your familiarity with testing frameworks, code reviews, and best practices that you follow to ensure the quality of your code. Providing examples of how these practices have benefited previous projects will strengthen your response.

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Describe a time when you had to communicate a complex technical concept to a non-technical stakeholder.

Explain your approach to simplifying technical terms and using analogies or visuals to convey your point. Share a specific instance where this led to better understanding and alignment in a project.

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What tools or frameworks do you prefer for full-stack development and why?

List your preferred technologies such as TypeScript, React, Next.js, and Apollo GraphQL, and explain how they enhance your development process. Mention any impacts these tools have had on project success in your experience.

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How do you stay current with emerging technologies in software development?

Discuss your ongoing learning strategies such as attending workshops, following industry blogs, participating in relevant online communities, or contributing to open-source projects. Show your enthusiasm for staying informed and adapting to new technologies.

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March 11, 2025

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