Sales Development Representative - job 1 of 7

As a Sales Development Representative at Too Good To Go, your core responsibilities will revolve around engaging food retailers through cold calls, making a minimum of 40 calls daily. You will introduce the value of partnering with Too Good To Go, guide new partners through the signup process, and help onboard them for their first 28 days. Additionally, you'll manage a solid pipeline of leads using Salesforce, ensuring they transition smoothly to other teams after onboarding.

For the Sales Development Representative role at Too Good To Go, the most important skills are an energetic and humble approach, excellent communication abilities, and a commitment to learning. While prior sales experience is appreciated, it isn’t required. The company values your dedication and motivation to learn sales techniques, which will be imparted through their structured training.

New Sales Development Representatives at Too Good To Go can expect a supportive onboarding process that includes training on sales techniques, product knowledge, and tools such as the marketplace app. You’ll be guided through your first weeks to ensure confidence while making calls and managing leads, providing a seamless transition into your role as you assist new stores in onboarding.

At Too Good To Go, we firmly believe in employee growth and career advancement. As a Sales Development Representative, you will have visibility into various paths within the company, including opportunities to move into strategic sales roles, team leadership, or even into specialized areas, all supported by ongoing professional development and positive feedback culture.

Too Good To Go’s mission is to combat food waste and effect positive change in global food systems. As a Sales Development Representative, your role directly impacts this mission by educating and onboarding food retailers, expanding the community of partners who help save meals from going to waste. Your dedicated work plays a critical role in helping our mission reach greater heights as you contribute to preventing millions of avoidable food waste.

When answering this question, focus on specific examples where you've handled customer interactions or sales processes. Highlight any quantifiable results such as increased sales or positive customer feedback. Even if from a non-sales background, sharing how you positively influenced outcomes will demonstrate transferable skills.

In your response, emphasize resilience and a proactive approach. Mention that rejection is part of the sales journey and how you use each experience as a learning opportunity. Providing examples of how you’ve bounced back after a setback can showcase your determination and positive attitude.

Express genuine enthusiasm for working with people and solving problems. Discuss how you find motivation in helping customers understand the value of a product or service, particularly in how it aligns with the mission of Too Good To Go regarding food waste. Relate your motivations to broader values of making a positive impact.

Outline a structured approach to cold calling that includes research on the prospective business, a brief introduction, clearly stating the purpose of the call, and concisely explaining the benefits of Too Good To Go. Emphasize active listening to respond to any queries. Showing you have a well-thought-out approach will demonstrate your professionalism.

Provide a detailed narrative about a specific situation where you used persuasive techniques to close a deal or convince someone. Highlight the steps you took, how you handled objections, and the ultimate result to illustrate your sales prowess.

Before the interview, familiarize yourself with Too Good To Go’s mission involving fighting food waste. Discuss relevant statistics about food waste and the negative impact it has on the environment and emphasize your alignment with the company’s values and how you can contribute.

Detail the methods you use to manage sales leads accurately. Whether through specific tools like Salesforce or personal systems such as to-do lists, emphasize how your organizational skills allow you to prioritize effectively and meet targets consistently. Providing an example can solidify your claims.

Describe a project or task where teamwork was essential to achieving a goal. Highlight your specific contributions and how your collaboration led to successful outcomes, showcasing your ability to work as a cohesive unit and embrace diverse ideas.

Share your strategies for prioritization in a busy setting. Touch on approaches like setting clear goals, adapting to changing priorities, and utilizing tools. Providing real-world examples of how you've effectively managed time in previous roles will enhance your response.

Discuss current trends affecting sales, such as changes in customer behavior, technological advancements, or heightened competition. Highlight your awareness of these challenges and how you would address them while aligning your approach with Too Good To Go’s mission.