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Lead Technology Engineer -Identity & Access Management (Okta)

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category

Technology

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$129,200.00 - $213,200.00

Target Openings

1

What Is the Opportunity?

Travelers is seeking an OKTA Subject Matter Expert (SME) to join our organization as we grow and transform our Technology landscape. Individual in this role work as the technical lead and subject matter expert for Okta solutions within Identity & Access Management team.

What Will You Do?

  • Architect, design, install, integrate, configure, and deploy IAM capabilities using Okta solutions.
  • Provide Okta subject matter expertise (SME) to a variety of program stakeholders on application integration, IAM functionality.
  • Deep knowledge of various (Okta) OAuth2/OIDC  grant types, and their pros and cons
  • Knowledge of backchannel CIBA flows
  • Support program goals and objectives leveraging expert Okta experience and skills.
  • Drive and support applications integrations into Okta.
  • Drive and support MFA (MS Authenticator) integrations into Okta applications.
  • Lead and participate in application stakeholder meetings.
  • Provide updates on application integration sequence, technical integration, and overall progress to internal and external stakeholders.
  • Troubleshoot and resolve technical issues before, during and after application integration.
  • Monitor and accelerate application integration progress.
  • Performs highly specialized and technical tasks associated with the most current and cutting-edge technologies.
  • Interacts with customers, vendors, and leadership to achieve effective, strategic, and fiscally responsible results.
  • Seen as a technical expert across the organization and the industry.
  • Other duties as assigned.
  • Perform other duties as assigned.

What Will Our Ideal Candidate Have?

  • Ten years of experience in Technology preferred.
  • Five years of experience as a technical lead/SME preferred.
  • Five years of experience designing, architecting, implementing, operating, and maintaining access management solutions using Okta, single sign-on (SSO), multifactor authentication (MFA), contextual and conditional access policies, and authorization policies is strongly preferred. .
  • Demonstrated experience with authentication and authorization technologies and protocols such as SAML, OAuth, OpenID/OpenID Connect, one-time passcodes, PKI, derived credentials, FIDO, U2F, RBAC, ABAC, web protocols XML, SOAP, JSON, REST, MS Authenticator  is strongly preferred.
  • Expert level understanding of Okta’s solution suite is strongly preferred.
  • Experience integrating Okta into Microsoft Azure.
  • Understanding and experience with Okta’s IAM solution in the context of an enterprise Zero Trust Architecture is desired.
  • Okta certification(s) preferred.
  • Experience with coding and scripting preferred (.NET/JAVA/Python).
  • A track record of taking initiative and being resourceful to accomplish ambitious goals.
  • Effective organizational skills and ability to juggle many competing priorities.
  • Ability to establish and maintain client relationships with internal and external clients.
  • Delivery – Intermediate delivery skills including the ability to estimate accurate timelines for tasks and deliver work at a steady, predictable pace to achieve commitments, contribute to the software design strategy and methodologies used to best meet the system requirements, consider and build for many different use cases, avoid over engineering, and ensure automation, deliver complete solutions but release them in small batches, and identify important tradeoffs and negotiate them.
  • Domain Expertise – Demonstrated track record of domain expertise including understanding technical concepts necessary to do the job effectively and aware of industry trends, demonstrate willingness, cooperation, and concern for business issues and priorities, and possess in depth knowledge of immediate systems worked on and some knowledge of adjacent systems.
  • Problem Solving – Strong problem solver who ensures solutions are built for the long term, is able to resolve new issues, recognizes mistakes using them as learning and teaching opportunities and consistently breaks down large problems into smaller, more manageable ones.
  • Communication – Strong communicator who possesses the ability to articulate information clearly and concisely with the business, document work in a clear, easy to follow manner, collaborate well with team members as both a mentor and mentee, take in vague requirements and ask the right questions to ensure clarification, offer feedback appropriately and effectively, seek out and receives constructive criticism well, listen when others are speaking and make space for colleagues to share their thoughts.

What is a Must Have?

  • A bachelor’s degree in Computer Science or a related field, or its equivalent in work experience, plus five years of experience in Technology required;
  • Alternatively, a Master's degree in CS or a related field and three years of work experience in Technology.
  • One year of experience as a technical lead required.

What Is in It for You?

  • Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
  • Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
  • Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
  • Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
  • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. 

In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.

Average salary estimate

$171200 / YEARLY (est.)
min
max
$129200K
$213200K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Lead Technology Engineer -Identity & Access Management (Okta), Travelers

Join Travelers as a Lead Technology Engineer specializing in Identity & Access Management, specifically focusing on Okta solutions. In this role, you'll be the go-to person for implementing IAM capabilities, providing your expertise to guide the team in integrating applications. You'll have the opportunity to architect, design, and deploy Okta services—all while collaborating with stakeholders to ensure seamless transitions. Imagine being immersed in cutting-edge technology while contributing to a culture dedicated to innovation and community. With over 160 years of commitment to quality service, Travelers values its employees and offers substantial opportunities for personal and professional growth. You’ll be expected to leverage your deep knowledge of OAuth2/OIDC grant types, manage multi-factor authentication integrations, and troubleshoot issues as they arise. As a thought leader in the organization, your input will not only shape projects but also elevate the overall tech landscape. If you’re passionate about technology and enjoy working in a collaborative environment, don’t miss the chance to make a significant impact in this role. At Travelers, we believe in taking care of our customers, our communities, and each other, and we're excited to see how you can contribute.

Frequently Asked Questions (FAQs) for Lead Technology Engineer -Identity & Access Management (Okta) Role at Travelers
What are the responsibilities of a Lead Technology Engineer - Identity & Access Management at Travelers?

As a Lead Technology Engineer - Identity & Access Management at Travelers, your responsibilities will include architecting and deploying IAM capabilities using Okta solutions, providing subject matter expertise, integrating applications with Okta, and troubleshooting integration issues. You'll be expected to guide teams on best practices and coordinate efforts with stakeholders to ensure successful implementation.

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What qualifications do I need to apply for the Lead Technology Engineer position at Travelers?

To apply for the Lead Technology Engineer position at Travelers, you should have at least a bachelor's degree in Computer Science or a related field, along with a minimum of five years of experience in technology. Preferably, you should also have experience as a technical lead and a strong background in IAM solutions using Okta.

Join Rise to see the full answer
What skills are essential for a Lead Technology Engineer in IAM at Travelers?

Essential skills for this position include deep knowledge of Okta's solution suite, expertise in various authentication and authorization protocols (like SAML and OAuth), and proficiency in coding or scripting. Additionally, strong problem-solving skills and the ability to communicate technical concepts effectively are crucial.

Join Rise to see the full answer
What is the salary range for the Lead Technology Engineer - IAM role at Travelers?

The salary range for the Lead Technology Engineer - IAM position at Travelers is between $129,200.00 and $213,200.00, depending on various factors including experience, skills, and the complexity of the role within the organization.

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What benefits can I expect as a Lead Technology Engineer at Travelers?

As a Lead Technology Engineer at Travelers, you'll enjoy comprehensive benefits including health insurance from day one, a retirement plan with matching contributions, a minimum of 20 days of Paid Time Off annually, wellness programs, and volunteer encouragement initiatives.

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Common Interview Questions for Lead Technology Engineer -Identity & Access Management (Okta)
Can you describe your experience with Okta and IAM solutions?

When answering this question, highlight specific projects you've worked on involving Okta, including your role in designing and implementing IAM solutions. Discuss any challenges you faced and how you overcame them, emphasizing your technical expertise and problem-solving skills.

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How do you troubleshoot integration issues with IAM systems?

A good approach is to outline your methodical troubleshooting process. Discuss how you identify issues, test potential solutions, and implement fixes. Highlight any leanings or practices you’ve applied from past experiences that help streamline the troubleshooting process.

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What are the pros and cons of various OAuth2 grant types?

Be prepared to discuss specific OAuth2 grant types and their appropriate use cases. Explain the strengths and weaknesses of each, demonstrating your deep understanding of the architecture and security implications, especially within Okta solutions.

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How do you stay updated with the latest trends in identity management technology?

Talk about the resources you utilize to keep abreast of IAM trends, such as relevant blogs, forums, webinars, and industry certifications. You could also mention participation in professional networks or events to showcase your commitment to ongoing learning.

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Describe a time when you led a team through a complex project involving IAM.

Share a specific example highlighting your leadership skills. Discuss your approach to collaboration, how you communicated goals, and how you handled any challenges that arose, emphasizing your role in driving the project to a successful conclusion.

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What strategy do you use for designing effective access management solutions?

Discuss your process for gathering requirements, considering user needs, and assessing risks when designing access management solutions. Emphasize the importance of balancing security with user experience in your designs.

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How do you prioritize tasks while working on multiple IAM projects?

Explain your organizational skills and methods for managing competing priorities. Discuss tools or techniques you use to track progress and ensure timely completion of projects, reflecting on how you set priorities based on project requirements and deadlines.

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What experience do you have with multi-factor authentication (MFA) integrations?

Detail your direct experience with MFA implementations, types of MFA solutions you have worked with, and any challenges faced during integrations. Be sure to include how you ensured user adoption and the impact of MFA on security.

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How do you assess the success of an IAM implementation?

Describe the metrics or KPIs you monitor post-implementation, including user feedback, security incidents, and operational efficiency. Discuss how you review these results to drive continuous improvement across IAM solutions.

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What role does user experience play in your access management strategy?

Express your understanding of how user experience impacts security and adoption of identity management solutions. Discuss strategies you've implemented to ensure a positive user experience while maintaining robust security.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 28, 2025

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