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Job details

Barista

Overview

At CHI Health Creighton University Medical Center - Bergan Mercy our focus is patient-centered care. Our level I trauma center and academic medical center campus is designed to heal the body mind and spirit of every person in a more comfortable less stressful hospital environment. Our full range of medical services includes trauma services heart and vascular care emergency services surgery maternity cancer care and diagnostic imaging.

Responsibilities

 

 

-Prepares and serves a variety of hot and cold beverages, such as coffee, tea, and smoothies-Serves graciously and accurately to all customers.-Cleans and sanitizes tables, serving counters and other food service equipment.-Operates the cash register and maintains cash records per department policy.-Maintains inventories, records temperatures, and assists in departmental quality assurance program.

Qualifications

Preferred:

-High school diploma or GED-Previous food service experience. -For Dining Center duties cash handling experience.

 

What You Should Know About Barista, UNAVAILABLE

Join the vibrant team at CHI Health Creighton University Medical Center - Bergan Mercy as a Barista in Omaha! This isn't just about brewing drinks; it's about creating a welcoming experience in an environment that prioritizes patient care and comfort. You’ll be responsible for preparing and serving a delicious array of hot and cold beverages, including coffee, tea, and refreshing smoothies, all while ensuring that every customer feels special. Your day-to-day will involve cleaning and sanitizing the dining spaces to maintain a pristine and safe environment. Working the cash register will also be part of your role, so you'll need to be comfortable with cash handling and maintaining accurate cash records. Keeping track of inventory and assisting with quality assurance will round out your daily responsibilities. With a preference for candidates who have a high school diploma or GED and some previous food service experience, this position is perfect for those looking to shine in a fast-paced, customer-focused setting. If you're passionate about making people smile one cup at a time, we'd love to see you grow with us!

Frequently Asked Questions (FAQs) for Barista Role at UNAVAILABLE
What are the main responsibilities of a Barista at CHI Health Creighton University Medical Center?

At CHI Health Creighton University Medical Center, a Barista's primary responsibilities include preparing and serving a variety of hot and cold beverages, ensuring a friendly and accurate service for all customers, maintaining cleanliness in the dining area, operating the cash register, and managing inventory and quality assurance tasks. Being attentive to customer needs and providing excellent service is essential.

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What qualifications are needed to become a Barista at CHI Health Creighton University Medical Center?

To become a Barista at CHI Health Creighton University Medical Center, candidates should ideally possess a high school diploma or GED. Previous food service experience, especially in cash handling, is preferred. A friendly and customer-oriented demeanor is crucial for success in this role.

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What is the work environment like for Baristas at CHI Health Creighton University Medical Center?

Baristas at CHI Health Creighton University Medical Center work in a dynamic and supportive environment focused on patient-centered care. The atmosphere is vibrant, reflecting the medical center's commitment to providing a stress-free experience for both patients and their visitors, which makes every day uniquely fulfilling.

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Is prior experience in food service required to be a Barista at CHI Health Creighton University Medical Center?

While previous food service experience is preferred for the Barista position at CHI Health Creighton University Medical Center, it is not strictly required. Candidates who are enthusiastic, quick learners, and have a passion for customer service can thrive in this role.

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What can I expect during the training process for a Barista role at CHI Health Creighton University Medical Center?

During the training process for a Barista role at CHI Health Creighton University Medical Center, new hires can expect hands-on training in beverage preparation, customer service techniques, cleanliness protocols, cash handling procedures, and inventory management. The supportive team will be there to guide you every step of the way, making sure you're confident and ready to excel.

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Common Interview Questions for Barista
How do you manage customer expectations as a Barista?

When managing customer expectations as a Barista, it's important to communicate clearly and listen actively to customer needs. Providing quick service while maintaining quality is essential. You can share specific examples of when you've gone the extra mile to ensure customer satisfaction, which demonstrates your commitment and ability to adapt.

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What experience do you have in the food service industry?

Be prepared to discuss any previous roles you've held in the food service industry. Highlight specific tasks you performed and how they relate to the Barista position at CHI Health Creighton University Medical Center. Focus on your strengths in customer service and teamwork, as they are vital in this role.

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How do you handle difficult or unhappy customers?

Handling difficult customers requires patience and empathy. Explain how you would listen to their concerns without interrupting and seek to resolve their issues promptly. Sharing a personal experience can illustrate your approach and demonstrate your skills in conflict resolution and customer service.

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Can you give an example of how you prioritize tasks during busy periods?

During busy periods, prioritizing tasks is key. Discuss how you would focus on serving customers efficiently while ensuring that cleanliness and inventory management are not neglected. Mention specific strategies, such as creating a priority list or working with team members to divide tasks. This shows your capability in high-pressure situations.

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What do you know about the mission of CHI Health Creighton University Medical Center?

It's essential to show that you understand the mission of CHI Health Creighton University Medical Center, which focuses on patient-centered care. Talk about how this mission aligns with your values and how you would contribute to creating a supportive and comforting environment for patients and visitors alike.

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How do you ensure quality in your beverage preparation?

To ensure quality in beverage preparation, it's important to follow standardized recipes and pay attention to details, such as ingredient measurements and presentation. Discuss your dedication to maintaining high standards and any experience you have with quality assurance or feedback from customers that reflects your commitment to excellence.

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What skills do you feel are most important for a Barista?

The most important skills for a Barista include excellent customer service, attention to detail, time management, and team collaboration. Explain why these skills matter, possibly providing examples of how you've used them in past positions or how they could positively impact your role at CHI Health Creighton University Medical Center.

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Why do you want to work as a Barista at CHI Health Creighton University Medical Center?

When answering why you want to work as a Barista at CHI Health Creighton University Medical Center, express your passion for customer service and a desire to contribute to a health-focused environment. Mention how the mission aligns with your values and how you'd love to be part of creating a welcoming space for patients and their families.

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How would you handle a situation where the café is out of an ingredient?

Handling a situation where the café is out of an ingredient requires quick thinking and communication. Explain how you would promptly inform customers about the situation and offer alternatives. This shows your resourcefulness and commitment to customer satisfaction, important traits for a Barista at CHI Health Creighton University Medical Center.

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What makes you a good fit for the Barista position?

To convey why you’re a great fit for the Barista position, focus on your relevant experience, customer service skills, and ability to work in a fast-paced environment. Share personal attributes that make you adaptable and willing to learn more about coffee and beverages, emphasizing your enthusiasm for the role at CHI Health Creighton University Medical Center.

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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 19, 2025

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