Psychiatric RN Charge - job 1 of 2

As a Psychiatric RN Charge at CHI Health Mercy Council Bluffs, your key responsibilities include leading patient care services, acting as a nursing clinical subject matter expert, facilitating ongoing problem-solving to achieve quality outcomes, and ensuring that patient-centered care is delivered consistently. You’ll also be involved in training staff on quality and patient satisfaction topics, making this role both dynamic and impactful.

To qualify for the Psychiatric RN Charge position at CHI Health Mercy Council Bluffs, candidates must be graduates of an RN nursing program with a current RN licensure in Nebraska or Iowa. While a bachelor's degree in nursing is preferred, three years of supervisory experience will also enhance your suitability and readiness for this leadership role.

CHI Health Mercy Council Bluffs places strong emphasis on professional development for its staff. As a Psychiatric RN Charge, you will have opportunities for ongoing education, mentorship, and participation in quality improvement initiatives that help to enhance your skills and career growth in the nursing field.

Working as a Psychiatric RN Charge at CHI Health Mercy Council Bluffs means joining a collaborative and supportive healthcare team focused on compassionate patient care. The environment is designed to reduce stress for both patients and staff, promoting an engaged and effective approach to healing and well-being.

New Psychiatric RN Charges at CHI Health Mercy Council Bluffs undergo a comprehensive onboarding process that includes on-the-job training and education tailored to our standards of care and company policies. This training covers essential topics like quality improvement, patient satisfaction, and effective communication, ensuring you feel confident and prepared in your role.

In answering this question, focus on specific examples where you've successfully implemented care standards, highlighting your role in training and leading a team. Make sure to emphasize the outcomes of your efforts, such as improved patient satisfaction and adherence to healthcare protocols.

It's important to discuss a calm and constructive approach to conflict resolution. Describe how you encourage open communication and mediation among team members while always considering patient care as the priority, and that staff cohesion ultimately benefits clinical outcomes.

You could describe strategies such as regular training sessions for staff, routine evaluations of patient care practices, and actively engaging with patients to understand their needs. Highlight your commitment to upholding care standards and how you measure success through patient feedback.

Use the STAR method (Situation, Task, Action, Result) to articulate a situation where you identified a problem, created an action plan, and led your team to implement changes. Emphasize measurable outcomes to showcase your impact on patient care.

Discuss your passion for helping others and making a difference in their lives. You can also mention how working in psychiatric nursing allows you to challenge your skills and compassion while being part of a transformative process for patients.

Highlight your dedication to continuous learning through attending workshops, online courses, and professional organizations. Mention any recent developments in psychiatric care that you find impactful and relevant to the role.

Provide specific examples of how you implemented patient-centered care approaches, emphasizing communication, empathy, and collaboration with patients to tailor their treatment plans. Highlight the importance of understanding patient needs and preferences.

Share your methodology for training, emphasizing your focus on making new staff feel welcomed and valued while providing them with the tools and knowledge they need to succeed. Include examples of your training programs and their effectiveness.

Discuss your process of evaluating ethical dilemmas by considering patient well-being, departmental policies, and collaboration with colleagues for guidance. Emphasize the importance of remaining focused on ethics while supporting both patients and team members.

Express how teamwork enhances patient care and facilitates better communication and understanding among healthcare professionals. You can mention how collaboration leads to improved patient outcomes and a supportive workplace environment.