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Security Officer - job 5 of 17

Overview

Hello humankindness 

 

St. Joseph's Hospital and Medical Center is a 571 bed non-profit facility providing quality health care to patients and communities in and around Phoenix, Arizona. We are part of CommonSpirit Health which operates 139 hospitals and more than 1,000 care sites across 21 states, making our services accessible to nearly 1 in 4 U.S. residents.

 

If you are committed to social justice, health equity, and prepared to deliver care in new, innovative ways, you belong with us. 

For the health of our community ... we are proud to be a tobacco-free campus.

Responsibilities

As our Security Officer, you will monitor buildings and grounds on the property to ensure the safety and security of employees, patients, and other visitors. 

 

Every day you will monitor the property by walking and driving around the premises.  Your security detail could include guarding facility and unit access points, monitoring surveillance cameras, testing new security technology, and protecting all employees/visitors against acts of violence should they arise. 

 

To be successful in this role, you’ll need the ability to remain calm and take action based on the situation, known facts, and understand the position limitations. You are also expected to respond to emergency codes in a timely manner. Previous experience in security/patrol in a healthcare setting is preferred. 

  • Maintains a comprehensive inspection test and maintenance program for all security physical and electronic measures. Follows up on pending security issues.
  • Implements requirements of the Security Management Plan. Manages and coordinates responses to critical incidents. Monitors and documents actual and potential security breaches.
  • Monitors existing security systems and technologies for possible security leaks or fraud.
  • Conducts ongoing security orientation and training of assigned staff and may serve as Field Training Guard.
  • Conducts routine safety patrols of assigned areas reporting safety and security issues within those areas.
  • Conducts access control and provides escorts for visitors to secure areas.
  • Responds to calls for Security presence within the Emergency Department and assists staff as requested.
  • Provides helipad and landing security.

Dignity Health now offers an Education Benefit program for benefit-eligible employees after 180 days. This program provides debt relief and student loan assistance to help you achieve your goals. Full-time employees can receive up to $18,000 over five years, while part-time employees can receive up to $9,000.

Qualifications

Minimum:

  • Six (6) months experience as a Security Officer involving extensive public contact.
  • High School Diploma or equivalent.
  • Valid State Drivers License with satisfactory DMV report upon hire and annually
  • American Heart Association-issued BLS card within 60 days of hire.

 

Preferred:

  • One (1) year experience as a security officer involving extensive public contact.
  • Completion of college level education courses in Criminal Justice
  • International Association of Healthcare Security Services (IAHSS) Basic course within 90 days of employment and IAHSS Advanced course within six months of employment.
What You Should Know About Security Officer, UNAVAILABLE

Welcome to St. Joseph's Hospital and Medical Center in Phoenix, where compassion meets care! We’re on the lookout for a dedicated Security Officer to join our team. In this crucial role, you'll be the guardian of our facility, ensuring the safety and security of our employees, patients, and visitors. Your typical day will include monitoring the premises, patrolling both on foot and by vehicle, and ensuring access control to different areas. If you’re passionate about creating a secure environment, protecting others, and being a vital part of a non-profit health care system that truly values social justice, you will thrive here! You'll also play a role in documenting any security breaches and responding swiftly to emergencies, contributing directly to the health of our community. Our security team is fundamental, so previous experience in a healthcare setting is a plus! At St. Joseph’s, we care about you too, which is why we offer an Education Benefit program that can help you tackle student debt while you grow your career. Ready to join a supportive team that prioritizes health equity? Apply today, because you belong with us!

Frequently Asked Questions (FAQs) for Security Officer Role at UNAVAILABLE
What are the main responsibilities of a Security Officer at St. Joseph's Hospital and Medical Center?

As a Security Officer at St. Joseph's Hospital and Medical Center, your primary responsibilities will include monitoring the property for safety and security, conducting routine patrols, managing access control, and responding to emergencies. You'll ensure that all employees, patients, and visitors feel safe while also implementing the Security Management Plan to address any risks effectively.

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What qualifications do I need to become a Security Officer at St. Joseph's Hospital and Medical Center?

To become a Security Officer at St. Joseph's Hospital and Medical Center, you’ll need a high school diploma or equivalent and at least six months of experience in a security role with public contact. A valid State Driver's License and a BLS certification from the American Heart Association are essential as well. Preferred candidates may have additional experience and coursework in Criminal Justice.

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How does St. Joseph's Hospital and Medical Center support the development of its Security Officers?

St. Joseph's Hospital and Medical Center supports the development of its Security Officers through training programs and educational benefits. After 180 days of employment, you may qualify for up to $18,000 in education assistance to help you achieve your career goals, along with specialized training in healthcare security.

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What skills are essential for a Security Officer at St. Joseph's Hospital and Medical Center?

Essential skills for a Security Officer at St. Joseph's Hospital and Medical Center include strong observational abilities, excellent communication skills, and the capacity to remain calm in emergencies. Additionally, you'll need to be proactive in monitoring security systems and responding to potential threats efficiently.

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Is previous experience required for the Security Officer position at St. Joseph's Hospital and Medical Center?

Yes, while the minimum requirement is six months of experience in a security role with public contact, candidates with a year of experience and relevant training in Criminal Justice or healthcare security will be preferred. This experience is critical for understanding the unique challenges in a hospital environment.

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Common Interview Questions for Security Officer
Can you describe a time when you had to handle an emergency situation as a Security Officer?

When answering this question, highlight your role in monitoring and responding to emergencies in a calm manner. Detail the situation, your immediate actions, and how your effective response ensured safety. Make sure to emphasize any teamwork or collaboration involved.

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What techniques do you use to maintain a secure environment?

Discuss practical techniques such as regular patrols, monitoring security cameras, and using access control measures. Emphasize your ability to identify risks proactively and implement strategies to mitigate potential threats.

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How do you manage stressful situations, especially in a healthcare environment?

Share specific examples of stress management techniques you've employed, like staying composed, prioritizing immediate needs, and communicating clearly with your team. Highlight your commitment to ensuring patient and employee safety even in high-pressure scenarios.

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What steps would you take if you noticed a security breach?

Clarify the steps you would take, such as reporting the breach, documenting the situation, investigating potential causes, and collaborating with your team to implement corrective measures. Emphasize the importance of swift action in minimizing risks.

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How do you approach working with diverse populations in a healthcare setting?

Discuss your experience and sensitivity when working with people from various backgrounds. Highlight communication skills and cultural awareness, emphasizing your ability to adapt your approach based on individual needs and perspectives.

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What do you believe is the most important quality for a Security Officer?

Express that integrity, vigilance, and strong communication skills are vital for a Security Officer. These qualities ensure a secure environment and build trust with employees, patients, and visitors alike.

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What security technology are you familiar with?

Mention any specific security systems you have worked with and describe your experience in using surveillance cameras, access control systems, or emergency response technologies. This showcases your readiness to adapt to St. Joseph's facilities.

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How would you assist in training new security team members?

Explain your approach to mentorship and guidance, including developing training programs and conducting orientation sessions. Highlight your desire to instill a strong sense of responsibility and security awareness in new officers.

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What are your strategies for building rapport with hospital staff?

Focus on proactive communication, being visible and approachable, and working to understand their security needs. Building relationships with staff fosters collaboration and enhances overall security protocols.

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Why do you want to work as a Security Officer at St. Joseph's Hospital and Medical Center?

Discuss your passion for healthcare, your commitment to community safety, and how St. Joseph’s values align with your own. Convey enthusiasm for contributing to a supportive environment where health equity is prioritized.

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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 19, 2025

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