Seasonal Maintenance Runner

As a Seasonal Maintenance Runner at Vacasa, your responsibilities will include performing general maintenance tasks across various vacation homes, driving supplies to team members, and responding to maintenance needs on-the-go. You'll be actively involved in ensuring homes are ready for guests by troubleshooting basic issues like light bulb changes and minor plumbing fixes, while also assisting in communication between local and central teams.

To qualify for the Seasonal Maintenance Runner position at Vacasa, you’ll need a reliable vehicle, a valid driver’s license, and a willingness to work weekends. Experience in maintenance tasks or a general handy person aptitude is beneficial, along with good communication skills and a proactive attitude. It's essential to be physically capable of lifting items and managing varying priorities throughout the day.

While previous formal maintenance experience isn't strictly required for the Seasonal Maintenance Runner position at Vacasa, having basic knowledge of household repairs and a strong willingness to learn about maintenance tasks is essential. Candidates who are eager to troubleshoot and tackle hands-on work will thrive in this role, making it a great opportunity for those with a handy nature.

The working hours for the Seasonal Maintenance Runner at Vacasa can vary weekly based on business needs. The role is part-time and seasonal, meaning your exact schedule may fluctuate, and weekend availability is often required as hospitality demands peak during this time.

Vacasa offers a range of benefits for Seasonal Maintenance Runners based on the hours worked. These can include health, dental, and vision insurance, a 401K retirement savings plan with company matching, paid vacation and sick time, employee discounts, and potential supplemental benefits. Eligibility for certain benefits is assessed after your initial 90 days of employment.

When answering this question, recall a specific example where you identified a problem and took action to resolve it efficiently. Focus on your thought process, the skills you utilized, and how your quick thinking positively impacted the situation.

It's important to demonstrate your organizational skills. Explain how you assess urgency and importance, perhaps using a real-life example. Emphasize your ability to adapt and remain flexible while managing competing priorities.

In your response, reflect on your enjoyment of problem-solving and the satisfaction that comes from seeing immediate results in your work. Share your passion for helping others and improving their experience, especially in a hospitality setting.

Highlight your communication skills and empathy. Discuss the importance of actively listening to the customer's concerns, assuring them that you'll address the issue promptly, and following up to ensure their satisfaction afterwards.

Mention communication, adaptability, problem-solving abilities, and a proactive mindset as key skills. Provide explanations for each skill and how they relate directly to functions in the Seasonal Maintenance Runner role.

Reflect on your background with technology and any relevant experiences. It’s great to emphasize your eagerness to learn and adapt to new systems, particularly how you might use technology in tracking maintenance requests or communicating with team members.

Express your admiration for Vacasa's commitment to guest experience and quality service. You can discuss how the role aligns with your skills and how you appreciate the dynamic work environment and the potential for growth within the company.

Choose an experience where teamwork was critical and describe your role. Highlight the collaborative effort involved and how working together made the task more effective or enjoyable.

Discuss the importance of clear and concise communication, especially through tools like email and messaging apps. Share strategies for keeping in touch effectively and ensuring everyone stays updated on tasks, especially when the work environment is fluid.

Safety is paramount. Talk about your awareness of best practices for handling tools and equipment, maintaining a clean workspace, and how you would stay informed about any potential hazards while executing your responsibilities.