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Business Development Representative

As a Business Development Representative for ValGenesis, you will be the first interaction with prospects. Your mission is to engage with them over phone and email to deliver answers, information and ideas on how they can use ValGenesis products within their organization and then prepare those prospects for their first engagement with sales.

What You’ll Be Doing (Responsibilities):

  • Respond via phone call to inbound inquiries about ValGenesis products and solutions quickly and enthusiastically. Answer questions and determine the prospect’s interest and ability in moving forward with a sales engagement. 
  • Achieve or exceed defined KPI Goals based on qualifying prospects according to established guidelines.
  • Proactively reach out via phone call to marketing leads that have self-qualified through a determined set of cumulative activities. 
  • Proactively engage high-interest individuals on LinkedIn and other channels to introduce ValGenesis products and solutions. This includes cold-calling select lists of high-potential individuals. 
  • After a lead is qualified, schedule a pre-demo meeting with appropriate regional sales person. 
  • Occasionally attend virtual or in-person events (when safe and as able) as a ValGenesis representative. 
  • Update marketing and sales systems with details of phone calls and lead outreach. Ensure data is accurate for use by sales team. 
  • Collaborate with marketing and sales teams to provide candid, clear feedback on lead quality, marketing channel quality, and process effectiveness. Your insight is unique and valuable. 
  • Contribute to regular reporting as necessary. 
  • Participate in ongoing training to stay up to date with products and solutions. 
  • 2 – 5 years’ experience in a call center or other role where the majority of work was spent speaking with customers, prospects or partners over the phone. This is a phone-centric role. 
  • Fluent in English and German.
  • Enthusiasm talking to people and helping them identify solutions that improve their daily professional lives (ie: helping to digitize and streamline efforts). 
  • Comfort with a blended base-plus-commission salary and desire to hit targets. 
  • Excellent verbal and written communication skills
  • Operate proactively and is a self-starter
  • Possess a strong work ethic including but not limited to staying organized, following process, having strong time management abilities
  • Ability to travel 5 – 15% of the time for conferences to manage company exhibit / booth

We’re on a Mission

In 2005, we disrupted the life sciences industry by introducing the world’s first digital validation lifecycle management system. ValGenesis VLMS® revolutionized compliance-based corporate validation activities and has remained the industry standard.

Today, we continue to push the boundaries of innovation ― enhancing and expanding our portfolio beyond validation with an end-to-end digital transformation platform. We combine our purpose-built systems with world-class consulting services to help every facet of GxP meet evolving regulations and quality expectations.

The Team You’ll Join

  • Our customers’ success is our success. We keep the customer experience centered in our decisions, from product to marketing to sales to services to support. Life sciences companies exist to improve humanity’s quality of life, and we honor that mission.​
  • We work together. We communicate openly, support each other without reservation, and never hesitate to wear multiple hats to get the job done.
  • We think big. Innovation is the heart of ValGenesis. That spirit drives product development as well as personal growth. We never stop aiming upward.
  • We’re in it to win it. We’re on a path to becoming the number one intelligent validation platform in the market, and we won’t settle for anything less than being a market leader.​

How We Work

ValGenesis is an equal opportunity employer that makes employment decisions on the basis of merit. Our goal is to have the best-qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristics protected by local law.

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Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

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What You Should Know About Business Development Representative, ValGenesis

As a Business Development Representative at ValGenesis, you'll be the friendly voice engaging with potential customers, paving the way for how they can leverage our innovative products within their organizations. Your day will involve responding promptly to phone inquiries about ValGenesis solutions, answering questions with enthusiasm, and assessing the interests of prospects to guide them towards a sales engagement. You'll achieve exciting KPIs by actively reaching out to marketing leads and using platforms like LinkedIn to connect with high-potential individuals. Each eligible lead will have you coordinating pre-demo meetings with our regional sales team, ensuring that everything you communicate aligns beautifully with our goals of empowerment and support. You will also play an essential role in updating our marketing and sales systems, ensuring our databases are accurate and helpful for our diligent sales team. Your collaborative efforts with marketing will contribute invaluable insights about lead quality, helping us refine our strategies further. To succeed in this phone-centric role, you should be fluent in both English and German, possess excellent communication skills, and thrive on your proactive approach to sales strategy. With your enthusiastic spirit, travel for conferences when needed, and a keen insight for detail and organization, you will become a pivotal part of ValGenesis’s mission to revolutionize the life sciences industry and ensure our customer's success. Join us in continuing the legacy of innovation and customer-centric solutions, as we lead the market in intelligent validation platforms!

Frequently Asked Questions (FAQs) for Business Development Representative Role at ValGenesis
What are the key responsibilities of a Business Development Representative at ValGenesis?

As a Business Development Representative at ValGenesis, you will be responsible for responding to inquiries about our products via phone and email, qualifying prospects based on set guidelines, and scheduling pre-demo meetings. Your role will include engaging potential customers, updating our sales systems, and collaborating with sales and marketing teams to enhance lead quality. Your efforts will help drive ValGenesis's mission to support life sciences organizations.

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What qualifications do I need to apply for the Business Development Representative role at ValGenesis?

To apply for the Business Development Representative position at ValGenesis, candidates should possess 2 to 5 years of experience in a call center or similar role involving customer interactions. Additionally, fluency in English and German is required, alongside strong communication skills, a proactive work ethic, and a desire to achieve sales targets.

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What training opportunities are available for Business Development Representatives at ValGenesis?

ValGenesis offers ongoing training opportunities to ensure that Business Development Representatives stay up to date with our products and solutions. This commitment to continuous learning fosters personal growth and helps staff refine their selling techniques, enhancing their effectiveness in pursuing leads and closing deals.

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Can I expect to travel in the Business Development Representative role at ValGenesis?

Yes! Business Development Representatives at ValGenesis can expect to travel about 5-15% of the time for conferences and events. This allows you to connect with potential customers, gather insights on industry trends, and manage our company exhibit, contributing to your professional development and network expansion.

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How does ValGenesis support its Business Development Representatives in achieving their KPIs?

ValGenesis provides robust support for Business Development Representatives in achieving their KPIs through team collaboration, access to valuable marketing insights, and a structured process for lead qualification. We focus on a culture of communication and innovation, which empowers our staff to not only meet but exceed their goals.

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Common Interview Questions for Business Development Representative
What strategies would you use to qualify a lead as a Business Development Representative?

To qualify a lead effectively, I would start by asking open-ended questions that explore the prospect's needs and challenges. Identifying their pain points allows me to present ValGenesis products in a manner that aligns with their goals. Additionally, I would leverage our established qualification guidelines to compare their requirements with our solutions.

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How do you handle objections from prospects during a call?

When facing objections, I listen actively to understand the prospect's concerns fully. I acknowledge their issues and respond with tailored information that addresses their specific objections, emphasizing how ValGenesis products can solve their problems. My goal is to transform objections into opportunities for further discussion.

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Can you describe a time when you successfully converted a lead into a sale?

In a previous role, I engaged a hesitant lead by first building rapport and understanding their needs. I maintained regular follow-ups, providing resources and addressing their questions. By demonstrating the product's value and aligning it with their needs, I turned their initial hesitation into a successful conversion.

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What do you think is the most important skill for a Business Development Representative?

The most important skill for a Business Development Representative is effective communication. Being able to clearly articulate the value of ValGenesis products while also listening to the prospects' needs is crucial in building trust and leading to successful engagements. Tailoring your message based on customer feedback is equally important.

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How would you prioritize your tasks and leads when working in a fast-paced environment?

Prioritizing tasks involves assessing the potential impact of each lead. I would categorize leads based on urgency, interest level, and established KPIs. Utilizing tools like CRM systems helps me track outreach efforts and set reminders to ensure follow-ups are timely, keeping my pipeline moving efficiently.

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Why do you want to work at ValGenesis as a Business Development Representative?

I am excited about the opportunity at ValGenesis because of its commitment to innovation in the life sciences industry. I admire how ValGenesis leverages technology to enhance compliance and streamline processes. Being part of the team that supports such critical improvements aligns with my professional goals and passion for helping organizations.

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How would you leverage social media in your outreach as a Business Development Representative?

I would use social media platforms like LinkedIn to connect with potential leads, share valuable content about ValGenesis products, and engage in relevant discussions. Additionally, social media provides insights into industry trends and customer needs, which I would incorporate into my outreach strategy to maximize engagement.

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What role does teamwork play in your success as a Business Development Representative?

Teamwork is essential in my role as a Business Development Representative. Collaborating with marketing and sales helps refine our strategies based on shared insights and experiences. Regular communication fosters a supportive environment, allowing us to align our efforts towards common goals and better serve our customers.

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How do you stay motivated while working towards challenging sales targets?

I stay motivated by setting personal micro-targets that build towards larger goals. Celebrating small wins keeps me inspired, along with engaging in regular training to sharpen my skills and strategies. I also draw motivation from the positive impact that ValGenesis solutions have on businesses and the customers we serve.

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Describe a situation where you changed your approach to be successful during a sales pitch.

In one case, I noticed that my standard pitch wasn't resonating with a particular prospect. I decided to pivot and ask more targeted questions about their specific concerns, which revealed their main pain points. By tailoring my approach accordingly, I was able to highlight the unique benefits of our solution that spoke directly to their needs.

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ValGenesis empowers life sciences companies to improve quality of life by accelerating the delivery of consistent, safe products.

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DATE POSTED
April 6, 2025

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