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Chief Systems Engineer - job 13 of 21

Visa’s Corporate IT group has embarked on a major transformational journey. We will not follow the 'traditional' IT playbook of simply purchasing off the shelf solutions and stitching them together. We are transforming ourselves into a true engineering organization where we put customer experience first, create highly leveraged platforms with a heavy emphasis on operational excellence such as ensuring our platforms and services are unbreakable. Where we choose to continue with packaged software we will invent our way around their limitations such as poor UI or scale.

 

Essential Functions

  • Lead the development and launch of the global End User Technology strategy from concept to delivery with a focus on new technologies particularly open extensible platforms.
  • Development and management of the teams to manage the demands from projects and technology upgrades including near term direction for global vendor strategy, technology strategy and global alignment of networks.
  • Oversee all phases of operations and technology projects including budgeting, planning, implementation, maintenance, administration, construction, staffing and logistics.
  • Strong people management skills with demonstrated ability to grow and mentor a high performing team.
  • Direct the continuous and secure operation, administration and maintenance of the corporate computing and networking infrastructure, including development of Risk Management, Identity/Access Management, Information Security and Privacy, and Disaster Recovery and Business Continuity Plans.
  • Analyze, automate, monitor and ensure the resiliency of the corporate landscape.
  • Drive organizational transformations along dimensions such as deep partnerships and agile collaboration with business, fostering a culture that encourages innovation.
  • Drive technical architecture and infrastructure planning as well as system hardware and software engineering activities.
  • Ensure that Information Security and risk management are embedded within the culture requiring continuous improvement to a complex set of functions to coordinate security and compliance risks related to information systems and assets.
  • Ensure that the End User operations are conducted according to corporate standards, and in compliance with external standards as defined in company objectives (e.g., ITIL, COBIT, ISO27001/27002 and similar).
  • Establish standards and governance in future acquisitions to mitigate risk and maximize technology stability.


This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$175000 / YEARLY (est.)
min
max
$150000K
$200000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Chief Systems Engineer , Visa

Are you ready to take on the role of Chief Systems Engineer at Visa in Austin? We're not just looking for someone to follow traditional IT practices; we want an innovator who can lead our transformation into a forward-thinking engineering organization. Your mission will be to design and launch our global End User Technology strategy, focusing on cutting-edge technologies and open extensible platforms. As you build and guide your talented team, you'll ensure they're ready to tackle project demands and technology upgrades while linking up global vendor strategies and networks seamlessly. This role is all about overseeing operations and technology initiatives, from budgeting to implementation and beyond. You'll develop key plans in Risk Management, Information Security, and Business Continuity to keep our infrastructure robust and secure. Your leadership will be pivotal in creating a culture of deep partnerships and agile collaboration, pushing boundaries in innovation. We want to make sure our End User operations meet corporate standards and comply with external regulations, so your expertise in maintaining high standards will be crucial. This hybrid position allows flexibility, so you can balance working from home and our vibrant office. Join us in shaping the future of technology at Visa, and let’s redefine what’s possible together!

Frequently Asked Questions (FAQs) for Chief Systems Engineer Role at Visa
What are the key responsibilities of the Chief Systems Engineer position at Visa?

The Chief Systems Engineer at Visa will lead the development of the global End User Technology strategy, overseeing operations from budgeting to implementation. Key responsibilities include managing teams for project demands, ensuring the continuous operation of the network infrastructure, and driving innovations in technology adoption and risk management.

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What qualifications are needed for the Chief Systems Engineer role at Visa?

Candidates for the Chief Systems Engineer position at Visa should possess strong technical expertise in systems engineering and risk management, alongside proven leadership qualities. A background in developing and managing technology strategies, as well as experience with compliance standards such as ITIL and ISO27001, are essential for this role.

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How does hybrid work impact the Chief Systems Engineer role at Visa?

The Chief Systems Engineer role at Visa is hybrid, allowing flexibility between remote and office work. Employees are expected to spend 50% or more of their time in the office, fostering collaboration while enjoying the comfort of remote work when applicable. This balance reflects our commitment to employee well-being and productivity.

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What skills are important for success as Chief Systems Engineer at Visa?

Success as the Chief Systems Engineer at Visa requires strong people management skills, the ability to mentor and grow talent, deep technical knowledge, and expertise in risk management and compliance. Additionally, fostering collaboration and innovation within teams is crucial for this role.

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What does a typical workday look like for a Chief Systems Engineer at Visa?

A typical day for the Chief Systems Engineer at Visa involves strategizing technology implementations, leading team meetings to align on project demands, overseeing the performance of infrastructure, and collaborating with various departments to enhance operational excellence. Your expertise will guide daily decisions and innovations.

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Common Interview Questions for Chief Systems Engineer
Can you describe your leadership style as it relates to the Chief Systems Engineer role?

When discussing your leadership style for the Chief Systems Engineer position, focus on collaboration, mentoring, and encouraging innovation. Highlight experiences where you built high-performing teams and effectively managed projects to deliver results.

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How do you manage complex technical projects in compliance with standards like ISO27001?

In response, provide examples of past projects you managed under compliance standards. Emphasize your structured approach to project management, including budgeting, planning, implementation, and how you ensure continuous improvement in security and compliance.

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Describe a successful technology strategy you developed in your previous roles.

Use this question to share specific strategies you've implemented, detailing the goals you aimed to achieve, the processes you went through, and the measurable outcomes. Highlight how these strategies improved operational excellence.

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How would you ensure the resiliency of corporate systems and infrastructure?

To answer this, discuss your approach to risk management, monitoring systems, and developing Disaster Recovery plans. Use examples from your experience to support your methods, showing how you've improved system resilience in past roles.

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What techniques do you use to foster innovation within your teams?

Mention various techniques, such as promoting a culture of open communication, supporting professional development, and encouraging creative problem-solving. Provide examples of how these approaches led to successful innovations in past projects.

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How do you build strong vendor relationships and align them with project goals?

Explain your approach to identifying reputable vendors and maintaining strong, transparent communication. Share specific instances where you've successfully aligned vendor capabilities with project requirements, resulting in successful collaborations.

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What experience do you have with open extensible platforms?

Discuss your familiarity with open extensible platforms, including specific projects where you've implemented them. Highlight your problem-solving skills in overcoming limitations typically associated with packaged software.

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How do you prioritize projects in a fast-paced IT environment?

Focus on your ability to evaluate project impact, resource availability, and alignment with strategic goals. Discuss tools you utilize for project management and decision-making to showcase your organizational skills.

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Can you give an example of improving user experience in a technology initiative?

Share a specific example where you made impactful changes to enhance user experience. Highlight the steps you took and the feedback or results that demonstrated success.

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How do you handle conflict resolution within a technology team?

Address your conflict resolution strategy, emphasizing open discussion and collaboration. Provide examples of how you navigated challenging situations to maintain team cohesion and project progress.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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