Consulting Manager, Managed Services Customized Benefits

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Team Summary

Visa Consulting & Analytics (VCA) drives tangible, impactful and financial results for Visa's clients, including card issuers, acquirers, and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operations and macroeconomics, VCA solves the most strategic problems for our clients..

The VCA team within Japan provides a comprehensive range of consulting services and solutions to our clients in Japan, that address unique challenges in areas such as strategic growth, profitability, risk management and digital strategy. In VCA, Managed Services team plays a key role to enhance partnership with one of the largest clients for Visa’s Japan business and focuses on developing, implementing, and improving clients’ business by collaborating with them closely.

What a Consulting Manager, Managed Services Customized Benefits does at Visa:

• Establish premium card benefit strategy and tactics, and offering ideas to bring more card holders
  • Data analysis collaborating with the data scientists
  • Insight development leveraging consulting skill set and affluent market knowledge
  • Ideation working with the members of the client and internal stakeholders and subject matter experts
• Execute the partnerships strategy to bring a pipeline of new cardholder benefits. Work with internal colleagues to ensure synergies and efficiencies.
• Manage the overall set up and delivery of premium benefits to new clients.
• Build and leverage relationships with new and existing vendors to secure new benefits, optimize pricing and create regional efficiencies.
• Develop a strategic approach to cross border merchant offers collaborating with the internal stakeholders abroad.
• Build strong relationships with internal stakeholders to align a Visa vendor strategy, increase efficiency and promote strong collaboration amongst teams.
• Create and manage timelines, ensuring key milestones are met and updating stakeholders along the way.
• Identify and solve both client and internal challenges to help us execute efficiently and effectively.
• Document processes, key learnings and best practices.
• Leverage Visa marketing assets and capabilities to develop co-marketing programs to deliver measurable and mutually beneficial business outcomes.
• Manage budget and forecasts in collaboration with the client and third-party suppliers.

Why this is important to Visa

VCA’s services allow our clients to boost their business performance by leveraging Visa’s expansive market insights and data. This in turn drives Visa’s business, creating a win-win relationship where both client and Visa’s incentives are aligned to grow the business. This dynamic combined with the long-term relationship we have with clients enables a deeper level of engagement and impact compared to traditional consulting firms. VCA projects also help drive Visa Japan’s strategic initiatives and accelerate Japan’s transformation to a cashless society.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Basic Qualifiations

• 5 or more years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications

• 6 or more years of work experience with a Bachelor's Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD

What you will need:

• Proven ability to develop and execute a strategy. 6 - 8 years or more of experience in or Consulting industry, or as new business development
• Experience in business development and ability to find and build new partnerships from scratch, negotiating commercials and agreements.
• Experience in building and maintaining strong client relationships
• Experience in marketing/ business planning/ product development for the affluent segment
• Excellent detail orientation, ensuring the highest level of quality/rigor in work product
• Highly organized and self-motivated, results-oriented individual
• Strong in operating and managing the PDCA cycle for various initiative. Creative thinking and problem solving based on data and insights
• Ability to collaborate with partners both internally (matrix, global organization) and externally (clients and agencies)
• Passion for Visa and client business, technology innovation, with high energy and intelligence
• Good presentation, flexible, interpersonal, communication and negotiation abilities
• Possess high learning agility
• An independent individual, yet a reliable team player
• Basic budget management and reporting
• Proficient Japanese and business level English proficiency

What will also help:

• Good understanding of Visa and the payments eco-system

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.