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Senior Software Engineer - Developer Effectiveness

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Job Description and Responsibilities

As a Senior Software Engineer, you will play a crucial role within our Developer Effectiveness team, contributing to improving the engineering experience of teams working to build our product through targeted interventions in areas of friction.

You will be part of our Ecosystems Group who are growing the platform capabilities and services provided to Product Engineering teams within Visa Spend Clarity to take Visa Spend Clarity to more customers and users around the globe.  With a combined engineering group of nearly 300 people, Visa Spend Clarity is a key focus area with large growth ambitions driven by customer needs and a desire to innovate using modern cloud technologies.

You will be involved in building or enabling the build of fit for purpose platform capabilities. You will also be involved in enabling engineering teams to adopt platform capabilities such as a feature flag platform and service generation tooling with the goal of improving the developer and release experiences of our product engineering teams.

This role is also responsible for the reduction of operational toil through automation so that the team can focus on bringing the greatest platform leverage to our customers instead of toiling through repetitive manual tasks.

Areas of Accountability

The accountabilities for the Staff Software Engineer are as follows:

Software Development

  • Solutions are built in a way that anticipates the type of scale and maintenance required for the scope of work.
  • Actively participates in reviews, training, pair programming, mentoring to support delivery of value as a team.
  • Brings a focus on fast iterations and delivering working software to our customers by breaking down work into small slices.
  • Proactively reduces technical debt. Signals the need for technical debt reduction for planning.

Platform Products and Services

  • Products and Services are secure and compliant by design in line with our standards and policies.
  • Progress the evolution of the platform to meet the needs of our customers.
  • Evaluate, implement, and integrate with 3rd party technologies and tools to provide maximal platform leverage.
  • A bias towards solutions that are self-service and just good enough AKA Thinnest Viable Platform.

Delivering Value to Customers

  • A focus on providing value and impact to our customers for the work that we do.
  • Maintain relationships and influence our customers to learn, adopt new practices, concepts, and technologies through ongoing customer feedback.
  • Provide documentation and training to meet the needs of our customers.

Toil Reduction

  • Proactively measures operational toil to assist with prioritisation and capacity planning.
  • Leverage scripting and automation to reduce operational toil.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

 

  • 7+ years’ experience in a software development role within a SaaS environment.
  • Technical experience in C#, .NET, Typescript.
  • Experience developing Rest APIs with .NET and C#.
  • Experience with testing Rest APIs.
  • Experience with Continuous Integration tools and patterns
  • Experience with AWS services such as Secrets Manager, AppConfig, Lambda.
  • Working with enterprise distributed systems and SaaS applications
  • Software delivery in regulated compliance-based environments

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Average salary estimate

$115000 / YEARLY (est.)
min
max
$100000K
$130000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Software Engineer - Developer Effectiveness, Visa

At Visa, we're looking for a talented Senior Software Engineer - Developer Effectiveness to join our dynamic team in Auckland, New Zealand. You’ll play a pivotal role in enhancing the engineering experience for our Product Engineering teams, ensuring they have the tools they need to innovate and deliver outstanding outcomes. By working closely within our Ecosystems Group, you’ll contribute to the development of Visa Spend Clarity, a key area for growth and innovation in our global payments network. In this position, you’ll enable engineering teams to adopt essential platform capabilities that enhance their workflows, such as feature flag platforms and service generation tooling. Your skills in automation will be critical in reducing operational toil, allowing your team to focus on impactful work rather than repetitive manual tasks. You’ll be at the forefront of our mission—creating a more efficient and enjoyable environment for developers at Visa. With a rich background in software development, ideally with over 7 years in SaaS environments, you’ll have the chance to make a tangible difference. Join us at Visa and experience an exciting work culture where innovation meets purpose.

Frequently Asked Questions (FAQs) for Senior Software Engineer - Developer Effectiveness Role at Visa
What responsibilities does the Senior Software Engineer - Developer Effectiveness at Visa have?

The Senior Software Engineer - Developer Effectiveness at Visa is responsible for enhancing the engineering experience by identifying areas of friction and implementing targeted interventions. This includes developing platform capabilities, enabling engineering teams to adopt essential tools that streamline workflows, and reducing operational toil through automation. By mentoring and actively participating in team activities, they ensure that high-quality, compliant solutions are delivered efficiently.

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What qualifications do I need to apply for the Senior Software Engineer - Developer Effectiveness role at Visa?

To apply for the Senior Software Engineer - Developer Effectiveness position at Visa, candidates should have a minimum of 7 years of experience in a software development role within a SaaS environment. Proficiency in C#, .NET, and Typescript is essential, along with experience developing REST APIs and utilizing continuous integration tools. Familiarity with AWS services and working in regulated compliance-based environments is also required, making a comprehensive technical background crucial for this role.

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How does the Senior Software Engineer - Developer Effectiveness contribute to Visa's Developer Experience?

The Senior Software Engineer - Developer Effectiveness at Visa plays a vital role in improving the overall developer experience by focusing on reducing friction and enhancing processes. They achieve this by implementing tools that facilitate faster iterations, providing documentation and training, and fostering a culture of innovation within the engineering teams. Their proactive measures in operational toil reduction also allow teams to concentrate on delivering value and impact to customers.

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What programming languages and technologies are important for the Senior Software Engineer position at Visa?

For the Senior Software Engineer - Developer Effectiveness role at Visa, key programming languages include C# and Typescript, as well as experience with .NET frameworks. Familiarity with developing and testing REST APIs is important. Additionally, candidates should be comfortable working with AWS services like Secrets Manager and Lambda, and have a solid understanding of continuous integration patterns and tools.

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What is the working culture like for a Senior Software Engineer - Developer Effectiveness at Visa?

At Visa, the working culture encourages collaboration, innovation, and continuous improvement. As a Senior Software Engineer - Developer Effectiveness, you'll work in a hybrid environment that values flexibility. Engaging in activities such as pair programming and mentorship is commonplace, fostering a supportive atmosphere. Visa’s commitment to driving impact through technology while ensuring a fulfilling work-life balance sets it apart as a great place to grow as a developer.

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Common Interview Questions for Senior Software Engineer - Developer Effectiveness
Can you describe your experience with C# and .NET in your previous projects?

When discussing your experience with C# and .NET, focus on specific projects where you've utilized these technologies. Highlight your roles, the challenges you faced, and how you overcame them, specifically relating to software delivery in a SaaS environment. It helps to mention any instances where you optimized performance or contributed to the architecture.

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How do you ensure code quality when developing REST APIs?

To ensure code quality when developing REST APIs, I emphasize best practices like writing unit and integration tests, conducting code reviews with peers, and using tools for static code analysis. Additionally, I adopt a mindset of continuous integration to catch issues early and frequently update the documentation to maintain clarity in API usage.

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What strategies do you use to reduce technical debt in your projects?

Reducing technical debt involves a combination of strategic planning and continuous assessment. I prioritize addressing technical debt during sprint planning cycles, encourage team discussions about refactoring, and advocate for maintaining a clean codebase. I also leverage automation tools to streamline repetitive tasks, allowing us to focus on higher-value work.

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How do you approach mentoring junior developers?

My approach to mentoring junior developers revolves around fostering an open dialogue and providing guidance that's tailored to their needs. I encourage questions, conduct code walkthroughs, and promote pair programming sessions to share knowledge. I also help them set goals for their learning and provide constructive feedback to assist their growth.

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Can you talk about your experience working with AWS services?

In my previous projects, I have extensively worked with AWS services such as Lambda for serverless architecture, Secrets Manager for managing sensitive information, and AppConfig for feature toggling. I find AWS to be immensely helpful for enhancing scalability and improving deployment speeds, which directly supports our focus on delivering value to customers.

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What is your experience with continuous integration and delivery?

I have significant experience implementing continuous integration and delivery pipelines. This includes utilizing tools like Jenkins and GitHub Actions to automate builds and deployments, ensuring that our code changes are swiftly validated and pushed to production. I also focus on minimizing downtime and maximizing deployment frequency for business continuity.

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How do you handle conflicts within a development team?

When conflicts arise within a development team, I believe in addressing them early through open communication. I facilitate discussions to ensure that all perspectives are heard, which often helps to identify common ground. I aim to foster a collaborative environment where we can leverage diverse viewpoints to reach a consensus about the way forward.

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What is your experience with Agile methodologies?

I have been actively involved in Agile methodologies, such as Scrum and Kanban, facilitating regular stand-ups, sprint planning, and retrospective meetings. I believe that these practices support adaptability and continuous improvement, allowing us to respond effectively to changes in project scope and customer needs.

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Can you give an example of how you've contributed to a team's goals?

An example of contributing to a team’s goals was during a project where we faced a tight deadline. I took the initiative to streamline our processes by implementing a feature flagging system that allowed us to release features incrementally. This not only met our timeline but also ensured that we maintained high-quality standards despite the pressure.

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How do you prioritize tasks in a fast-paced development environment?

In a fast-paced development environment, I prioritize tasks by assessing their impact on project goals and dependencies. I utilize tools like Kanban boards to visualize workload and expedite communication with my team. Regularly reassessing priorities helps ensure that we remain aligned with overarching objectives, thus optimizing our workflow.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
March 27, 2025

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