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Digital Media + System Engineering Product Manager - job 15 of 19

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The Digital Media Engineering and Productivity Systems Engineering teams are the backbone in defining and deploying next-generation technologies around real-time communication and productivity tools for all Visa employees. The technology these teams are responsible for truly affects the way Visa employees work and communicate with one another.

These engineering teams own all the Audio/Visual (AV) infrastructure, conference room technologies, video conference applications, enterprise event platforms, enterprise voice, workplace applications, Microsoft Exchange, VDI (Citrix), SFTP. This includes managing system requirements, evaluating cutting-edge technologies, design, development, integration, quality assurance, implementation, automation, and security assessments.

Candidates should be passionate, self-driven and resourceful, creative problem solvers with can-do attitude, have exceptional organizational skills, written and verbal communication skills, be an analytical and structured thinker as well as with significant experience in customer/partner interaction, management and software/hardware solution delivery. The position will be based in Visa’s Foster City office.

Essential Functions:

Manage the intake process to evaluate incoming project requests for the applications you support by performing requirement elaboration, estimation and technical assessment.
Maintain a product backlog, facilitate backlog grooming and drive prioritization.
Understand User Experience, design thinking and its importance to product features and apply it to the user stories for user interface and components.
Deeply understand the needs of the business in utilizing Audio/Visual (AV) systems, Microsoft productivity tools, Citrix, and SFTP file sharing.

Work with Workplace Experience and Facilites, and IT engineering to define products scope and prioritization and be flexible to iterate/change per latest developments to meet deadlines.
Break down product requirements into clear, thorough, and detailed user stories for complex features and product sets.
Be the primary liaison between other business units, BU product managers, engineering, project managers, and other applicable groups to ensure flawless integration of new and existing feature sets.
Evaluate new product opportunities, bring forward POC/proposals and influence to expand our product features and solution footprint.
Participate in sprint planning, daily stand ups, product demos, test phases, retrospectives to ensure on time, high quality delivery.
Work very closely with engineering teams to ensure technical specifications and final products meet business requirements.
Derive insights from data and help drive decision making.
Maintain release plans and publish release notes to stakeholders.
Provide oversight to develop user guides, user training materials.
Partner with engineering teams in providing product demos, user training and support for adoption of features and applications.

Average salary estimate

$105000 / YEARLY (est.)

min

max

$90000K

$120000K

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What You Should Know About Digital Media + System Engineering Product Manager, Visa

Are you ready to take a leap into the future of technology with Visa as a Digital Media + System Engineering Product Manager? Based in the vibrant city of Foster City, this role is pivotal in shaping how Visa employees communicate and collaborate through next-generation real-time communication and productivity tools. You will be at the heart of orchestrating everything from Audio/Visual infrastructure to advanced enterprise voice applications. Your expertise will be crucial in managing system requirements and evaluating the latest technologies that enhance the productivity of teams across the company. We’re looking for someone who not only has outstanding organizational skills but also a knack for communicating effectively with various stakeholders. If you are a creative problem solver with a can-do attitude, this is the place for you! You’ll be responsible for maintaining a product backlog, facilitating backlog grooming sessions, and ensuring that user experience is at the forefront of product development. Engage with different business units and engineering teams to ensure that project integration is seamless and meets business needs. In this dynamic environment, you'll also actively participate in sprint planning and help drive decision-making through data insights. If you are passionate about blending technology with user-centered design, you will thrive in our team and drive transformative solutions that empower your colleagues at Visa. Don't miss out on being part of an innovative journey!

Frequently Asked Questions (FAQs) for Digital Media + System Engineering Product Manager Role at Visa

What are the key responsibilities of a Digital Media + System Engineering Product Manager at Visa?

As a Digital Media + System Engineering Product Manager at Visa, you will manage the intake process for project requests, conduct requirement elaboration, and maintain a prioritized product backlog. Your role will involve understanding user experience and collaborating with multiple teams to ensure that product specifications align with business needs, ultimately enhancing workplace communication and productivity.