Director, Software Engineering (AI Platform Development) - job 16 of 20

As a Director of Software Engineering at Visa, you will lead the Payment Fraud Disruption team, focusing on developing ML platforms and ensuring robust fraud detection systems. Key responsibilities include driving engineering excellence, partnering with product teams, and influencing product strategy. You will also oversee a multi-disciplinary team, fostering talent development and building an inclusive team culture.

To qualify for the Director, Software Engineering role at Visa, candidates should possess a strong engineering background, significant leadership experience, and a deep understanding of payments or related industries. Familiarity with machine learning, agile methodologies, and robust program management practices is essential, alongside a demonstrated ability to drive team performance and innovation.

At Visa, career growth is a priority, especially for our Director of Software Engineering. You will play a pivotal role in mentoring team members, providing them with the support they need to advance their careers. Visa encourages continuous learning and development opportunities, ensuring that you and your team stay at the forefront of industry trends and technologies.

The Director of Software Engineering at Visa will enjoy a hybrid work model, alternating between remote work and in-office collaboration three days a week. This flexible environment promotes teamwork while accommodating individual needs, ensuring a balance between productivity and work-life harmony in our Austin office.

A successful Director of Software Engineering at Visa is someone who demonstrates strong leadership, technical prowess, and a passion for innovation. Effective communication and collaboration skills are essential, as you'll be working closely with cross-functional teams. Additionally, fostering an inclusive culture and driving accountability within your team are key aspects that contribute to success in this role.

When discussing your experience with machine learning platforms, highlight specific projects you've worked on, detailing your role in developing and deploying ML solutions. Make sure to mention the technologies and methodologies used, demonstrating your ability to build secure and reliable products.

In addressing team management, emphasize your techniques for fostering talent, including mentorship and career development strategies. Discuss your experience with building inclusive team cultures and how you motivate and retain critical talent within your team.

Talk about your collaborative approach in driving product strategy, including how you partner with product teams for requirement gathering and prioritization. Share your insights on influencing the product roadmap and ensuring alignment with business goals and technology capabilities.

Explain your approach to program management, including governance practices you implement to track progress, quality, and timelines. Provide examples of how you successfully managed projects and ensured delivery of fit-for-purpose products on schedule.

Share a specific case where you identified a complex issue within the payments realm and walked through your thought process in solving it. Highlight the strategies employed and the resulting impact on the payment processes.

Discuss your techniques for promoting creativity and innovation within your team, such as encouraging experimentation, being open to new ideas, and creating an environment where failure is viewed as a learning opportunity.

Illustrate the importance of cross-functional collaboration by providing examples of how you have effectively worked with various teams, such as product and business, to achieve common objectives and enhance the overall quality of the output.

Mention the tools and methodologies you have successfully utilized for project management. Discuss how you determine the best approach for different projects and the success rates of delivered projects using these methodologies.

Express your commitment to continuous learning by describing how you engage with the latest technologies and trends, whether through attending conferences, reading technical literature, or participating in relevant online communities.

Reflect on Visa's Leadership Principles and discuss specific ways you have embodied these principles in your past roles. Show how you would apply them as a Director of Software Engineering to inspire your team and drive company goals.