Director, Workplace Technology Cloud Engineering - job 2 of 21

The Director, Workplace Technology Cloud Engineering at Visa takes on a leading role in managing a team dedicated to delivering advanced cloud solutions. This includes overseeing cloud strategy, implementing Microsoft 365 and Azure solutions, and ensuring seamless integrations and migrations within our hybrid environments. The role also emphasizes data protection and governance, where the Director will ensure compliance with major regulatory standards while fostering a culture of collaboration and innovation within their team.

Candidates for the Director, Workplace Technology Cloud Engineering role at Visa should possess extensive experience in cloud engineering and architecture, particularly with Microsoft Azure and Microsoft 365. A strong understanding of cloud governance, cybersecurity frameworks, and emerging technologies is essential. Additionally, leadership skills and the ability to manage cross-functional teams are crucial, as is a track record of successful project management and delivering high-quality results.

In the Director, Workplace Technology Cloud Engineering role at Visa, you play a pivotal role in shaping our cloud strategy. You will lead the implementation of innovative technologies that enhance productivity and security while ensuring alignment with organizational goals. Your guidance in projects relating to identity management, data protection, and AI capabilities will be key to establishing Visa as a leader in cloud engineering.

Success in the Director, Workplace Technology Cloud Engineering role at Visa hinges on a blend of technical and interpersonal skills. Strong knowledge of cloud solutions, specifically Microsoft 365 and Azure platforms, is essential. Additionally, candidates should excel in team leadership, project management, and have a solid understanding of cybersecurity practices. Excellent communication skills are also vital for reporting to stakeholders and collaborating with cross-functional teams.

A typical day for the Director, Workplace Technology Cloud Engineering at Visa involves overseeing cloud engineering projects, facilitating team meetings, and collaborating with other departments to align cloud strategies. You'll review project progress, tackle any challenges that arise, and ensure that your team is equipped for success. Engaging with senior leadership will also be crucial, as keeping them informed about risks, opportunities, and project statuses is a key responsibility.

In your response, highlight specific projects where you've used Microsoft Azure or Microsoft 365 solutions. Discuss the scale of the project, your role, and the outcomes achieved. Emphasize your familiarity with best practices in migration, identity management, and integration to showcase your expertise in cloud engineering.

When discussing your management style in a hybrid work environment, emphasize your strategies for fostering collaboration and communication. Mention tools you've used to keep the team connected and productive, and provide examples of how you've supported team members' professional growth in a hybrid setting.

Share your methodologies by detailing the steps you follow during cloud migrations, such as planning, testing, and executing the migration process. Highlight your focus on minimizing disruptions and ensuring data integrity throughout the migration, as well as any tools you've successfully used to streamline this process.

Choose a project that involved significant complexity or risk and explain the challenges you faced. Describe the actions you took to mitigate risks and how you led your team to adapt to changing circumstances, ultimately aiming for successful project outcomes.

Discuss your approach to implementing governance frameworks, including your knowledge of regulatory standards like PCI, GDPR, and CCPA. Detail how you promote a culture of compliance within your team and collaborate with other departments to uphold regulatory requirements.

Describe your conflict resolution approach, focusing on open communication and collaboration. Give examples where you've effectively mediated disputes and turned them into opportunities for team growth and improvement.

Discuss key performance indicators (KPIs) you typically monitor, such as project timelines, budget adherence, system uptime, and user satisfaction. Explain how you utilize these metrics to assess project performance and make necessary adjustments.

Share your methods for remaining informed about the latest developments in cloud technology, such as attending industry conferences, participating in webinars, reading relevant publications, or being part of professional organizations. Highlight how you integrate new knowledge into your work.

Provide a specific instance in which you implemented automation solutions to enhance productivity within a team or project. Describe the tools and processes you used, the challenges you faced, and the measurable outcomes of the automation efforts.

Discuss your experience in managing relationships with cloud service providers or technology vendors. Highlight how you ensure their services align with your organization’s needs, and any successful negotiations or projects resulting from those partnerships.