Lead Software Engineer - job 22 of 44

As the Lead Software Engineer at our company, you'll be responsible for overseeing the 24/7 system support for our merchants, addressing issues promptly, collaborating with the development team to improve our delivery processes, and creating innovative monitoring tools. You will also focus on performance modeling for our payment processing system and automate production support tasks.

To qualify for the Lead Software Engineer role, candidates should have a Bachelor’s degree in Computer Science or Engineering (a Master’s is preferred). You'll need strong hands-on experience in Unix/Linux, coding skills in Java or Python, and familiarity with APM solutions and load testing tools. Previous experience in high-traffic web services and Agile environments is also important.

In this position, you will work with a variety of technologies, including monitoring tools like AppDynamics and Dynatrace, load testing frameworks such as LoadRunner and JMeter, as well as containerized microservices architecture. You'll also leverage Unix/Linux systems and participate in disaster recovery and capacity planning exercises.

The work environment for the Lead Software Engineer is dynamic and fast-paced, offering the flexibility of a hybrid work structure. You'll collaborate closely with various teams, participate in Agile sprints, and engage in real-time problem-solving as you work on critical systems that support our merchants.

Yes, this Lead Software Engineer position includes on-call responsibilities. You will be required to monitor system performance and act swiftly to address any production issues that arise, ensuring the reliability and efficiency of payment processing systems.

When answering this question, highlight specific instances in your career where you've managed Unix/Linux systems, detailing how you used these environments to optimize application performance, troubleshoot issues, and streamline processes.

Discuss the tools and methods you prefer for performance monitoring, including any experience with APM solutions. Provide examples of how you've identified and resolved performance bottlenecks in previous positions.

Use the STAR method to structure your response, outlining the situation, the task you undertook, the actions you implemented to troubleshoot, and the results. Be specific about the impact of your resolution.

Emphasize your proactive communication style, willingness to share knowledge, and your experience aligning goals with cross-functional teams. Share a relevant story of successful collaboration that led to project success.

Discuss the specific tools and techniques you have implemented for automating production tasks. Highlight a project where automation increased efficiency and reduced the time to detect issues.

Share specific projects or tasks where you utilized Java or Python, focusing on how your coding improved application performance. Mention any frameworks or libraries you are familiar with that are relevant to performance optimization.

In your answer, describe your understanding of disaster recovery methodologies and provide examples or experiences where you've developed or contributed to disaster recovery plans, ensuring system continuity in adverse situations.

Identify a key skill, like problem-solving or communication, and explain why it is essential in this role. Use examples to illustrate how this skill has helped you succeed in past engineering positions.

Share a situation where you identified a bottleneck or inefficiency in the development process. Discuss the strategies you employed to implement changes, the challenges faced, and ultimately how these changes benefited the team and project.

Talk about the resources you utilize, such as blogs, webinars, online courses, or conferences. Mention any particular technologies or trends you're currently following that could impact the role and how you plan to leverage them.