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Lead Software Engineer - job 30 of 44

  • Build indepth expertise on the 247 systems of MAP that support our merchants
    Support issues within SLAs for established issue priorities fix issuesbugs
    Collaborate with the development and product team to improve the overall development process
    Build and test nextgeneration monitoring tools to reduce meantimetodetect issues
    Automate production support activities to enhance efficiency and productivity
    Participate in postrelease monitoring and validation Collaborate with the DEV team to ensure no release issues occur in PROD
    Create application and infrastructure performance plansmodels for a highly scalable lowlatency highlyavailable and highthroughput payment processing system
    Monitor application performance optimize performance bottlenecks and usage to create an application capacity model
    Contribute to capacity planning and disaster recovery exercises
    Support in triaging and troubleshooting of performance degradation incidents in the production environment
    Required Skills
    Handson experience in UnixLinux OS environments operating system internals file systems diskstorage and networking protocols System internals
    Working knowledge with VMs and Containers
    Expert knowledge and strong experience using tools such as LoadrunnerJmeter
    Understanding of APM solutions like Appdynamics Dynatrace OPNET etc
    Coding Knowledge in programming languages like JavaPython and scripting languages
    Should have experience in defining Performance Strategy and reporting performance baselines
    Ability to work independently and be a team player
    Professional work experience in highly scalable web services
    Exposure to containerized microservices architecture and stacks
    Preferred Skills
    Understanding of Disaster Recovery methodologies
    Experience working with Agile teams
    Knowledge of monitoring tools like SplunkKeynoteGraphana
    A Bachelors degree in Computer Science or Engineering a Masters degree is a plus
    Experience working in pastpaced 247 environments
    This role has oncall responsibilities Excellent oral and written communication skills are a must

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Visa is not offering relocation assistance for this role.

Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Lead Software Engineer, Visa

At our company, we’re on the lookout for a passionate and skilled Lead Software Engineer to join our team in Foster City. As a key player, you will dive deep into our 24/7 systems at MAP, providing invaluable support to our merchants while addressing issues within established service level agreements. You’ll work collaboratively with our development and product teams to enhance overall processes, and you’ll even get the opportunity to innovate by building and testing next-generation monitoring tools designed to improve efficiency. Your expertise will not only help us automate production support activities, but also contribute significantly to performance planning and disaster recovery exercises. If you have hands-on experience with Unix/Linux operating systems, an understanding of various monitoring tools, and a knack for programming in languages like Java or Python, we would love for you to bring your skills into this dynamic role. You’ll be involved in ensuring our payment processing system is high-performing and highly available, while also fostering a culture of communication and team collaboration. In this hybrid position, you’ll have the flexibility of working from the office and home, with the exact expectation of in-office days confirmed by your Hiring Manager. Ready to make an impact in a fast-paced environment and elevate your career? Join us today!

Frequently Asked Questions (FAQs) for Lead Software Engineer Role at Visa
What are the primary responsibilities of a Lead Software Engineer at our company?

As a Lead Software Engineer at our company, your primary responsibilities will include overseeing the support of our 24/7 systems, collaborating with development and product teams, automating production support tasks, and optimizing the performance of our payment processing applications. You’ll also contribute to capacity planning and monitor application performance to identify and resolve bottlenecks.

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What skills are required for the Lead Software Engineer position?

The Lead Software Engineer role requires hands-on experience in Unix/Linux operating systems, strong knowledge of programming languages like Java and Python, familiarity with monitoring tools such as AppDynamics and Dynatrace, and experience in defining performance strategies. Additionally, the ability to work independently while also being an effective team player is essential.

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What kind of experience is preferred for the Lead Software Engineer role?

For the Lead Software Engineer position, we prefer candidates with professional experience in highly scalable web services and exposure to containerized microservices architecture. Familiarity with Agile methodologies and disaster recovery processes are also advantageous. A Master's degree in Computer Science or Engineering is a plus.

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Is there an on-call responsibility for the Lead Software Engineer position?

Yes, the Lead Software Engineer role includes on-call responsibilities to manage and troubleshoot any production issues that may arise, ensuring the reliability and performance of our systems at all times.

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What is the work model for the Lead Software Engineer position?

This is a hybrid position, allowing you the flexibility to work from home or the office. The specific expectation of in-office days will be confirmed by your Hiring Manager, helping you achieve a work-life balance while maintaining productivity.

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Common Interview Questions for Lead Software Engineer
What experience do you have with Unix/Linux operating systems?

In an interview, you should highlight specific experiences you’ve had with Unix/Linux, such as system administration tasks, troubleshooting, and working with file systems and disk storage. Discuss projects where you utilized your knowledge effectively.

Join Rise to see the full answer
How do you approach troubleshooting performance degradation in production systems?

Explain your systematic approach to diagnosing performance issues, including monitoring application metrics, utilizing APM tools, and determining root causes. Provide examples of past situations where you successfully mitigated such issues.

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Can you describe your experience with programming and scripting languages?

Share insights into your experience with languages like Java and Python, mentioning any projects you’ve worked on that demonstrate your coding skills. Highlight any scripting work that has contributed to automation in your previous roles.

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What strategies have you employed for performance optimization?

Discuss specific strategies you have implemented to optimize application performance, including load testing practices using tools like LoadRunner or JMeter and how you approached performance bottlenecks.

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What is your experience with disaster recovery planning?

Provide examples of how you have contributed to disaster recovery exercises in previous positions. Discuss any specific methodologies you have followed and the importance of these practices.

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How do you prioritize tasks in a high-pressure, fast-paced environment?

Talk about your time management skills and how you prioritize workload based on urgency and importance. Share specific tools or methodologies you use to stay organized while under pressure.

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How do you ensure collaboration with product and development teams?

Share examples of effective communication strategies you've used to foster collaboration with cross-functional teams. Highlight instances where collaboration led to improved outcomes.

Join Rise to see the full answer
Can you explain your understanding of monitoring tools and their importance?

Outline your experience with monitoring tools such as Splunk, Keynote, or Grafana, explaining their role in application performance monitoring, and how they can help preemptively identify issues.

Join Rise to see the full answer
What motivates you to work in a lead role and manage a team?

Discuss your motivation for leadership, such as mentoring team members, driving projects to success, and fostering a motivated work environment. Share personal experiences that reflect your leadership style.

Join Rise to see the full answer
Describe your experience with containerized microservices architecture.

Convey your familiarity with containerization technologies such as Docker or Kubernetes, detailing projects where you have worked with microservices architecture and emphasizing the benefits it brings to scalability and development teams.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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