Manager, Business Operations - job 25 of 44
As part of our dynamic US Client Marketing team, the Business Operations Manager will lead the financial operations for US Marketing Services. Marketing Services, a growing sector within our company, delivers exceptional value to our clients through a range of services, from marketing advisory to campaign execution, achieved through our close partnerships with Visa Consulting & Analytics (VCA) and sales teams.
Within our US Marketing Services Business Planning and Operations (BPO) team, our focus is on supporting our Client Marketing teams by sharing best practices, developing training and communication materials, and advancing key strategies to drive business growth, along with ensuring efficient operating processes. This unique role requires problem-solving expertise, excellent communication skills, and executive presence. A strong desire to drive improvement in how marketing propels our business forward is essential. If you're analytical, creative, detail-oriented, collaborative, and comfortable in a fast-paced environment, we'd love to talk to you.
Responsibilities
- Support pipeline operations for tracking key projects and anticipated impacts on business (revenue and expense), in partnership with Client Marketing team members and internal finance and accounting stakeholders.
- Serve as the team’s regional support lead for Visa Project Central (Pipeline Management Tool), conducting training on newly released enhancements and troubleshooting any related issues with Client Marketers and Global Marketing Services team.
- Support workstreams related to annual planning, including overseeing timelines, managing inputs from team, identifying areas for efficiencies/savings, and developing businesses cases for additional headcount and spend.
- Develop and track annual financial goals for NA Marketing Services, partnering with key stakeholders to set the right targets and reconciling goals with business and global functions.
- Collaborate with internal legal stakeholders to identify their requirements and potential challenges in the current contract review process, develop and implement streamlined processes and tools, and provide necessary training and support to Client Marketers.
- Stay updated on legal best practices and ensure continuous communication on improvements and efficiencies in legal contract review and development.
- Identify additional analytics needs/opportunities to support the growth of Marketing Services, including evaluation of project results, and the development of new processes for improvements.
This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.
Average salary estimate
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Join our vibrant team at Foster City as the Business Operations Manager within our dynamic US Client Marketing team! This exciting role places you at the heart of our Marketing Services sector, where we pride ourselves on delivering unmatched value to clients through a wide array of services, from insightful marketing advisory to effective campaign execution. Collaborating closely with our partners at Visa Consulting & Analytics (VCA) and our dedicated sales teams, you will support the Client Marketing teams while driving business growth through the sharing of best practices and the development of training materials. Your analytical mindset paired with your excellent communication skills will be key as you lead financial operations and ensure optimal processes are in place. We believe in fostering creativity and detail-oriented collaboration in a fast-paced environment, making your unique problem-solving expertise essential. As a Business Operations Manager, you'll tackle responsibilities that include tracking key projects, managing regional support for our Pipeline Management Tool, and overseeing annual planning workstreams. You'll have the opportunity to partner with key stakeholders to set financial goals, streamline contract processes, and explore analytics needs to support Marketing Services' expansion. If you're ready to make a significant impact and evolve how marketing drives our business forward, we can't wait to hear from you!
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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...
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